Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,591 Reviews)
Rating breakdown 3,591 reviews
5 Stars
2,309
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
1
Bad Ear Buds
on August 9, 2025
Posted by: JudgeG
Gender:Male
Length of ownership:3 months
Not worth the money. The ear bud are not loud enough for other to hear you. They are good for music listening only. Take them off the market.
Response from bose.comBy Daisy, Customer Support, August 9, 2025
Thank you for sharing your feedback, we’re truly sorry to hear that your experience with the earbuds hasn’t met your expectations.
The Bose Ultra Open Earbuds are designed to deliver high-quality audio and clear call performance, but we understand that results can vary depending on usage and environment. If you're experiencing issues with call volume or microphone clarity, we recommend trying the troubleshooting steps outlined in our guide at https://bose.life/4mtfJ8S.
If the issue persists, please don’t hesitate to reach out here: https://bose.life/contactus
Daisy - Customer Support
The Bose Ultra Open Earbuds are designed to deliver high-quality audio and clear call performance, but we understand that results can vary depending on usage and environment. If you're experiencing issues with call volume or microphone clarity, we recommend trying the troubleshooting steps outlined in our guide at https://bose.life/4mtfJ8S.
If the issue persists, please don’t hesitate to reach out here: https://bose.life/contactus
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great fit, easy to adjust.
on August 9, 2025
Posted by: Ray0545
Gender:Male
Length of ownership:1 month
These eaebuds are exactly what I needed to group with my Bose 900 soundbar! TV Dialog comes in crystal clear now! No need to turn up the soundbar volume anymore.
Written by a customer while visiting bose.com
Customer Rating
2
OK but needs a better case
on August 10, 2025
Posted by: ultra
Gender:Male
Length of ownership:1 month
Connects well to my iPhone and Apple Watch. People say I sound ok on phone calls. Getting a proper fit is sometimes challenging but that could be user error....the angle of the driver def changes quality of the music. The case is way to slippery and there is no way to attach a D ring to it so you can clip it to a bag
Response from bose.comBy Kelly, Customer Support, August 10, 2025
Hi there! Thanks so much for sharing your experience. It’s great to hear that the earbuds connect smoothly with your iPhone and Apple Watch, and that call quality has been solid.
Getting the perfect fit can sometimes take a little trial and error, and you're right—the angle of the driver can really affect the sound quality. Once dialed in, it can make a big difference in your listening experience.
If you need more questions, message us here: https://bose.life/contactus
Kelly - Customer Support
Getting the perfect fit can sometimes take a little trial and error, and you're right—the angle of the driver can really affect the sound quality. Once dialed in, it can make a big difference in your listening experience.
If you need more questions, message us here: https://bose.life/contactus
Kelly - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Continued Quality
on August 10, 2025
Posted by: YMS17
Gender:Female
Length of ownership:1 month
Enjoying my new earbuds. The sound quality is amazing and in keeping with Bose products I’ve procured in the past.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound. Battery life not as good as claimed
on August 11, 2025
Posted by: Luis
I love their bass! The overall sound is excellent. My only complain may be that it seems to take a little to get the sound right. Also, I would like its battery to last at least another hour or two.
Written by a customer while visiting bose.com
Customer Rating
5
Loud
on August 13, 2025
Posted by: Rick
Gender:Male
Length of ownership:1 month
Bought these as a birthday gift for my wife. Even though there's no ANC I feel they don't need it. They're super loud and it sounds like there's a speaker right in your lap.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome edition to my evening walk
on August 16, 2025
Posted by: Chankea
Gender:Male
Length of ownership:1 month
Loving these! Going for walks has been really nice since I swapped my earbuds to these.
Written by a customer while visiting bose.com
Customer Rating
4
Problem with fit
on August 16, 2025
Posted by: bjs
Good alternative to in or over ear headphones. Unfortunately, the Bose Ultra Open Earbuds do not fit for all ear shapes. For my ears, the buds do not stay on and easily slip off. The sound is excellent. Unfortunately, the fit didn't fit unless there is some way to overcome this problem
Written by a customer while visiting bose.com