Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,591 Reviews)
Rating breakdown 3,591 reviews
5 Stars
2,309
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
5
An Immersive Experience
on February 22, 2024
Posted by: AnnaCM
Gender:Female
Length of ownership:1 month
I recently had the pleasure of testing out the Bose Ultra Open Earbuds, and I must say, they exceeded my expectations in every aspect- nothing less can be expected from Bose. I am a single mom in my 40s who works from home. These earbuds helped me with my daily tasks. From taking work meetings to running around doing house chores, not to mention going for walks to get my steps in. From the moment I put in my earbuds, I was immersed in a world of rich, crisp audio that brought my music to life like never before.
The sound is clear and well-defined, allowing vocals and instruments to shine through with incredible detail. The immersive sound feature is an experience. The sound follows your head movements. I was able to pick up on instruments and vocals I had not heard from my favorite songs. My one wish with this feature is for the bass to be more prominent.
The earphones are comfortable to wear for long periods, thanks to their open design. They fit snugly in my ears and stayed in place even during vigorous activity, making them ideal for workouts or any physical activity.
In addition to their impressive sound quality and comfort, the Ultra Open Earbuds are also built to last, with durable construction and reliable connectivity. I used my earbuds for a week without the need to charge them, they definitely have an amazing battery life. Whether I was listening to music at home or on the go, I never experienced any dropouts or interference, ensuring a seamless listening experience every time.
Overall, I highly recommend the Ultra Open Earbuds to anyone in search of premium sound quality. With their exceptional audio performance, comfortable fit, and open design, they are truly a standout choice in the crowded world of earphones.
Response from bose.comBy Customer Support, February 23, 2024
Hello Anna,
It's wonderful to see that you've been enjoying the earbuds in your day to day life, and that the audio experience has been immersive for you. We aimed to make sure that the often unheard details of music aren't lost when using the earbuds, and I'm really happy that you've picked up on that.
If you go into the Bose Music app, select the earbuds, and then select 'Audio' on the main screen for the earbuds. This is where you can adjust the EQ of the earbuds, and you can increase the bass from the earbuds here. Of course if you'd like help with this then we'd love to help and you can reach out to us https://bose.life/contact for support.
Nic - Customer Support.
It's wonderful to see that you've been enjoying the earbuds in your day to day life, and that the audio experience has been immersive for you. We aimed to make sure that the often unheard details of music aren't lost when using the earbuds, and I'm really happy that you've picked up on that.
If you go into the Bose Music app, select the earbuds, and then select 'Audio' on the main screen for the earbuds. This is where you can adjust the EQ of the earbuds, and you can increase the bass from the earbuds here. Of course if you'd like help with this then we'd love to help and you can reach out to us https://bose.life/contact for support.
Nic - Customer Support.
Written by a customer while visiting bose.com
Customer Rating
4
Pleasantly Surprised!
on February 22, 2024
Posted by: LC
Gender:Female
Length of ownership:1 month
This was my first time trying an open earbud device, and truthfully I wasn't sure what to expect or if I'd like them. Historically, I've only used over the ear headphones or more traditional in-earbuds. That said, I was pleasantly surprised by how much I enjoyed these! I did find many use cases where I preferred the open earbud design vs. traditional in earbud. However, I also did find multiple occasions where I wished these had a noise cancelling feature (i.e. environments with loud external auditory competition). I'll share some pros & cons below, but overall I'm really happy with these buds. For the price, I know it's not practical for everyone to have multiple pairs of expensive earbuds, but if feasible I think these are a great second pair. Without noise cancelling functionality, I don't think I could commit to these as my sole, primary earbuds.
Pros:
- You can't tell I'm wearing them (context: I have long, curly hair)
- The audio is great even with the open ear concept
- I LOVE that you can control the volume from the earbud
- They are very comfortable to wear for a prolonged period (if not, you may have to adjust them; slight repositioning is the difference between my ears aching or not during prolonged wear)
- These are GREAT for sports (I used them while skiing / running and loved how secure they were & I could still hear the environment)
- You can't tell I'm wearing them (context: I have long, curly hair)
- The audio is great even with the open ear concept
- I LOVE that you can control the volume from the earbud
- They are very comfortable to wear for a prolonged period (if not, you may have to adjust them; slight repositioning is the difference between my ears aching or not during prolonged wear)
- These are GREAT for sports (I used them while skiing / running and loved how secure they were & I could still hear the environment)
Cons:
- They often get caught in my hair (while down) and/or get knocked off when I put my hair behind my ears
- They aren't as easy to put in your ear one handed and take some adjusting to get the perfect fit
- People standing next to you CAN hear your audio
- Immersive audio sometimes has an echo when I'm listening to podcasts or talking on the phone
- The open ear concept can get frustrating when you're often in environments with loud external audio competition (wish there was a way to block out noise if needed)
- They often get caught in my hair (while down) and/or get knocked off when I put my hair behind my ears
- They aren't as easy to put in your ear one handed and take some adjusting to get the perfect fit
- People standing next to you CAN hear your audio
- Immersive audio sometimes has an echo when I'm listening to podcasts or talking on the phone
- The open ear concept can get frustrating when you're often in environments with loud external audio competition (wish there was a way to block out noise if needed)
All in all, no product is perfect and I would definitely recommend these to others.
Response from bose.comBy Matt, February 23, 2024
Hello, it's great to hear you have really enjoyed these earbuds. I am pleased you find them comfortable, and that they have great audio. For the noise-cancelling to work, the earbuds would need to make a seal, as these do not, adding noise-cancelling would not work. You can find guidance here to ensure you get the best audio from these earbuds https://support.bose.com/s/how-to-page?prodId=01t8c00000OlcI5AAJ&type=Troubleshooting&language=en_US&category=sound&index=0
These are designed to be comfortable to wear. You can follow the steps here
https://support.bose.com/s/product/bose-ultra-open-earbuds/01t8c00000OlcI5AAJ?language=en_US to ensure the best fit.
Thank you for your feedback on the earbuds.
Matt - Bose Customer Support
These are designed to be comfortable to wear. You can follow the steps here
https://support.bose.com/s/product/bose-ultra-open-earbuds/01t8c00000OlcI5AAJ?language=en_US to ensure the best fit.
Thank you for your feedback on the earbuds.
Matt - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Top-End Quality On A Unique Concept
on February 22, 2024
Posted by: BIGGSHAUN
Gender:Male
Length of ownership:1 month
Had an opportunity to use these buds for over a month now. This is a unique concept, in having an earbud that does not fit into the ear but rests outside of the ear canal. This allows for pass-through of natural sound while playing music/taking phone calls. This is the best "open-ear" earbud on the market. The sound quality is what you'd expect from a Bose product. The sound is "loud;" you don't have to position the bud closer to the ear canal to get a good, clean, crisp sound. The physical buttons make operation much easier and eliminates accidental touches. The flexible ear hook allows for easy on-off of the buds, and you don't have to worry about the bud falling off.
The negative: Call quality is not good. Many callers state that it sounds muffled and underwated-like. While I rarely use these for phone calls, I found it difficult to have conversations because of this drawback.
This is the perfect option for someone looking to buy earbuds but hates placing them in the ear. There is nothing else on the market that matches these.
Written by a customer while visiting bose.com
Customer Rating
4
Fun new design for quiet environments
on February 23, 2024
Posted by: Em
Gender:Female
Length of ownership:1 month
These earcuffs are great for office-type use. They have good sound quality in quiet environments and are great if you want to listen to something and also be able to hear people around you. For this reason, they aren't great in very loud environments and some sound bleeds out if you're listening at full volume (don't do that). Just consider how you intend to use them since they don't block out all sound. I just sometimes need something to block sound so I don't get overstimulated. They are comfortable for a good while, but probably not like an entire workday without breaks.
The immersive audio feature is cool, but I'm not sure when I would use that either. If you are into trying new things and features these could be for you! I do like them throughout the work day when people come up to chat every once and a while and I don't have to remove them from my ears. And they look like a cool ear cuff accessory.
Written by a customer while visiting bose.com
Customer Rating
5
The Space Age Has Really Arrived!
on February 24, 2024
Posted by: S
Gender:Female
Length of ownership:1 month
Wow! 5 star-worth for the unique space age design alone! In fact, that's my nickname for these Bose buds: "Space Age!" The design is truly unique in a world of mainstream earbud styling. While stunning to look at, almost akin to jewelry, it took me a minute to figure out how to wear them! I had to watch tutorials, which Bose helpfully provides. I kept trying to stick them IN my ear canal rather than ON my ear like an ear cuff. I thought they would fall out, but they didn't. In fact, the way they wrap felt as secure if not more secure than the in-ear buds. Important caveat: these are not noise cancelling like quiet comfort and other Bose buds. I always use my Bose noise cancelling buds for traveling. I cannot fly without them! These will not replace those. While they aren't noise cancelling, they do a solid job of immersing the listener in the audio. For reference, they are nowhere near as transparent as the "Aware" mode on the Bose noise cancelling--much more opaque than that setting. In terms of safety, these cannot be more highly recommended. It's just not safe to be completely oblivious to surroundings while walking in traffic or in crowded places. These allow awareness while providing truly amazing Bose immersive sound. The modes are interesting--the still and motion are too cool. The audio stays centered even when moving your head back and forth in "Still" and "Motion" throws the sound out in front! The immersive mode does take some getting used to, but the option for regular (Bose regular, that is) stereo sound is always an option. Overall, for me, other than on an airplane, I will be turning to these beautiful Space Age buds for my daily activities--walking the dog, exercising, listening to audio books, and watching movies on my computer when hubby is sleeping!
Written by a customer while visiting bose.com
Customer Rating
5
Great Open Ear Earbuds
on February 26, 2024
Posted by: Nola
Gender:Female
Length of ownership:1 month
Why I got these headphones: I work in a lab, occasionally work out and walk outside. I do not like having anything in or completely over my ears for that long
Pros: Great balanced audio in immersion, can be worn without blocking out the world. Very comfortable and can be worn for a while
Cons: Hard to know how to position them right off the bat but once you find a place that works for you, they are great. My optimal position for audio overlapped with an earring I have but thankfully it is healed enough that it can handle the slight pressure.
Great use cases (in my opinion): work tasks, running outside, playing ambient calm sounds for stress, most music
Less great use case: Playing (really) loud music or audio for when you need to block out the world or your own thoughts
Pros: Great balanced audio in immersion, can be worn without blocking out the world. Very comfortable and can be worn for a while
Cons: Hard to know how to position them right off the bat but once you find a place that works for you, they are great. My optimal position for audio overlapped with an earring I have but thankfully it is healed enough that it can handle the slight pressure.
Great use cases (in my opinion): work tasks, running outside, playing ambient calm sounds for stress, most music
Less great use case: Playing (really) loud music or audio for when you need to block out the world or your own thoughts
Response from bose.comBy Jack, Customer Support, February 26, 2024
Hey Nola, We are so glad to hear you are enjoying the great balanced Audio of the Bose Ultra Earbuds!
If you are having a hard time finding the right position, here is a quick guide on how to get the best possible fit https://bose.life/49mw34H.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
If you are having a hard time finding the right position, here is a quick guide on how to get the best possible fit https://bose.life/49mw34H.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Written by a customer while visiting bose.com
Customer Rating
5
The Ultimate Openness Experience!
on February 27, 2024
Posted by: rish2jain
Gender:Male
Length of ownership:1 month
Bose Ultra Open Earbuds are amazing for music lovers like me who want to enjoy rich, immersive sound without blocking out the world (or blocking out their loved ones!). They fit comfortably and securely around your ears (way more comfortable compared to other premium headphones), and have long battery life. These open earbuds are perfect for running, working, or relaxing with your favorite tunes.
Written by a customer while visiting bose.com
Customer Rating
5
Worth it if traditional buds don’t fit
on February 27, 2024
Posted by: Neil2001
Gender:Male
Length of ownership:1 month
I received the Bose open earbuds as a product test and I was pleasantly surprised by how much I enjoyed them. They are unlike any other earbuds I have ever used, as they do not go inside your ear canal, but rather sit on the outer edge of your ear. This means that they do not block out any ambient noise, which is great for situational awareness and safety, especially when I use them at the gym or go for a run. They also do not fall out of my ears, which is a common problem I have with other earbuds.
The sound quality of the Bose open earbuds is amazing, as expected from Bose. They deliver crisp and clear audio, with balanced bass and treble. The battery life is also impressive, as they last for up to 8 hours on a single charge. The Bluetooth connection is stable and reliable, and the controls are easy to use.
The only downside of the Bose open earbuds is that they take some time to get used to. At first, they felt a bit awkward and uncomfortable on my ears, and I was worried that they would slip off. But after a few days of wearing them, I got used to the fit and feel, and they became very comfortable and secure. I also had to adjust the volume and equalizer settings on my phone to get the best sound experience.
Overall, I would highly recommend the Bose open earbuds to anyone who is looking for a unique and innovative way to listen to music, podcasts, or calls. They are perfect for the gym, as they do not interfere with your workout, and they let you hear your surroundings. They are also great for everyday use, as they are lightweight and durable. They are definitely worth a try!
Written by a customer while visiting bose.com