Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,591 Reviews)
Rating breakdown 3,591 reviews
5 Stars
2,309
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
4
Comfortable ear buds
on June 25, 2025
Posted by: JustjoeR
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Great for all day comfort while keeping an ear out. Not the best for phone calls as hearing can great unless isolated but otherwise great over ear sound.
Written by a customer while visiting bose.com
Customer Rating
5
on June 26, 2025
Posted by: Purstc
Gender:Male
Length of ownership:1 month
Lifetime time Bose user and never disappointed in any of many products I've always enjoyed
Written by a customer while visiting bose.com
Customer Rating
5
An awesome look for awesome earbuds
on June 27, 2025
Posted by: ZeoDNeo09
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I got myself the Limited Edition Lisa open earbuds and im in love. It took me some time to get adjusted to them hanging off my ear, but im extremely happy with the sound quality as well as the overall look to them! Highly recommend them!
Written by a customer while visiting bose.com
Customer Rating
3
Needs improve.
on June 27, 2025
Posted by: RickN
Gender:Male
Length of ownership:1 month
It's a solid build but my issue is that the bud doesn't reach my ear enough. This makes the volume low unless I push it forward. Also, calls seem to be choppy for the person I'm talking to.
Written by a customer while visiting bose.com
Customer Rating
4
Great Sound Quality
on June 28, 2025
Posted by: frequencies25
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] Bose you can't beat the quality of sound. I like the feature to hear other surrounding noise sometimes, however I recently heard someone I didn't know singing next to me to my tunes in public because they could hear my play list. It was awkward to say the least.
Written by a customer while visiting bose.com
Customer Rating
3
No like
on June 29, 2025
Posted by: Gym earbuds
Gender:Male
Length of ownership:1 month
The quality of the sounds is not what I was expecting and it doesnt have the noise cancelation technology. I didn't like it.
Response from bose.comBy Customer Support, June 30, 2025
Hello,
I am sorry to hear you were not satisfied of your Ultra open earbuds. Due to their open unique design, these earbuds don't offer noise cancellation. We would therefore suggest to try our in-ear earbuds, which offer this feature.
Don't hesitate to contact us if you have any questions: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am sorry to hear you were not satisfied of your Ultra open earbuds. Due to their open unique design, these earbuds don't offer noise cancellation. We would therefore suggest to try our in-ear earbuds, which offer this feature.
Don't hesitate to contact us if you have any questions: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Less impressive that I expected from Bose product
on July 9, 2025
Posted by: John boy
Gender:Male
Length of ownership:1 month
Not that impressed, total on time with
Minimal use drains batteries to fast. Overall time allowed is less than expected also.i fell
Like they spend more time in the charger than in my ears
Minimal use drains batteries to fast. Overall time allowed is less than expected also.i fell
Like they spend more time in the charger than in my ears
Response from bose.comBy Daisy, Customer Support, July 10, 2025
Hi John! The Ultra Open Earbuds will provide up to 7 hours of play time. If the battery does run out, a quick 10-minute charge in the included charging case will add up to 2 hours of play time!
If your buds are not providing this, check out our handy troubleshooting guide at https://bose.life/4mo733o. We're confident that you'll be enjoying the buds with the expected play time again in no time.
Daisy - Customer Support
If your buds are not providing this, check out our handy troubleshooting guide at https://bose.life/4mo733o. We're confident that you'll be enjoying the buds with the expected play time again in no time.
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Great look but…
on July 10, 2025
Posted by: Paulv
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I love the feel and look of them, for the most part the sounds is great but my right earbud keeps disconnecting. Every time I move my head it just produces no sound, or it goes in and out for some reason. I put it in the case to reconnect and sometimes that works and fixes it, other times it just continues to go in and out with the sound. It’s frustrating
Response from bose.comBy Gem, Customer Support, July 10, 2025
Thanks for sharing that — we’re sorry to hear the right earbud is acting up, that does sound frustrating, and we're here to help
To assist you better, could you please send us:
• The exact model of your Bose earbuds
• The serial number (usually found on the case or earbuds)
• Your current location
Once we’ve got those details, we’ll be able to look into your issue and get things sorted out as quickly as possible. Thanks for being part of the Bose community!
https://bose.life/48EXztC
Gem - Customer Support
To assist you better, could you please send us:
• The exact model of your Bose earbuds
• The serial number (usually found on the case or earbuds)
• Your current location
Once we’ve got those details, we’ll be able to look into your issue and get things sorted out as quickly as possible. Thanks for being part of the Bose community!
https://bose.life/48EXztC
Gem - Customer Support
Written by a customer while visiting bose.com