Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,591 Reviews)
Rating breakdown 3,591 reviews
5 Stars
2,309
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
5
Best New invention: Bose Open Earbuds!!!
on June 19, 2025
Posted by: Panzer
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought Bose open earbuds 3 months ago! I LOVE them so much! They stay on my ears all day when I want them turned off, No more pulling out of my ears to hear people. Totally lets me listen to my music and podcasts at work or walking my dog. I’ll tell you, I feel more aware of what’s going on. I think my blue color look cute too!
Written by a customer while visiting bose.com
Customer Rating
2
Not what I expected
on June 19, 2025
Posted by: Tony T
Gender:Male
Length of ownership:1 month
I was really hoping these would be amazing, but I was quickly disappointed. To start out, the fit is great. The case, the design of the ear buds, the concept is spectacular. As for everyday use, I would not recommend. I work in a warehouse and thought these would be perfect so I could hear people, hear horns of forklifts, etc. it worked, but I couldn’t hear the music either through the buds. I wanted more volume, but it was maxed out. Same thing happened on an airplane. I had to press the buds into my ears to hear the dialogue of the show I was watching.
In conclusion, it is a great concept, bud needs a lot of work.
Response from bose.comBy Customer Support, June 19, 2025
Hi Tony,
Thank you for sharing your experience.
Yes due to the form factor and design of these open earbud, you will your surrounding. For situation where you are in busy and loud environment where you would prefer a bit of isolation, we would suggest noise cancelling earbuds. They have different modes that allow you to still hear your surround with light noise cancellation.
Contact us if you have questions: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Thank you for sharing your experience.
Yes due to the form factor and design of these open earbud, you will your surrounding. For situation where you are in busy and loud environment where you would prefer a bit of isolation, we would suggest noise cancelling earbuds. They have different modes that allow you to still hear your surround with light noise cancellation.
Contact us if you have questions: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Good purchase!
on June 19, 2025
Posted by: Cookie524
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I've had these for about a month now. The sound is great and, most of the time, I forget I'm wearing them. Already recommended them to a friend.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing!!
on June 19, 2025
Posted by: Rochell
Gender:Female
Length of ownership:1 month
It’s so hard to find a good earbud for me either slides down slowly or I have to buried in my ear. But these open earbud is perfect I can still hear surrounding me and I can enjoy my music at same time. Also it’s very light the only thing I’m afraid might fall off without me knowing that’s how soft it is…but yea definitely will recommend to anyone.
Written by a customer while visiting bose.com
Customer Rating
4
Make better for conversations.
on June 19, 2025
Posted by: IDOLove
Have been using these about 2 months now and they are great for music. However aren't the best for conversing.
Written by a customer while visiting bose.com
Customer Rating
1
No sound but conect it
on June 19, 2025
Posted by: Rick
Length of ownership:1 month
[This review was collected as part of a promotion.] This is my 2nd pair because I return the 1st and I still have the same problem. Is conect to my phone and no sound at all. I tried everything and still didn't resolve it. Really frustrated
Response from bose.comBy Customer Support, June 20, 2025
Hello Rick, we do have troubleshooting for issues relating to no audio from the earbuds, you can view these here: http://bit.ly/466EyC6. Hello, should you need more assistance with your earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Great headphones
on June 19, 2025
Posted by: Ian500
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I enjoy using these headphones especially when working I just hope they are water resistant for when it rains but other then that they are great
Written by a customer while visiting bose.com
Customer Rating
5
Much better than I expected! Lisa collab edition.
on June 20, 2025
Posted by: nhamano
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought the special edition Lisa collaboration. I wasn’t sure what to expect sound wise since these are open ear style earbuds. But I was blown away by the fidelity that I could hear from them. What a pleasure surprise. I couldn’t be happier with them. These are my everyday use now, I like them so much.
Written by a customer while visiting bose.com