Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,591 Reviews)
Rating breakdown 3,591 reviews
5 Stars
2,309
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
5
Surprised me! (In a great way)
on June 17, 2025
Posted by: JD
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] These earbuds surprised me in a great way. The sound is amazing for being open - on top of that the fit of these are unique but is so comfortable. It feels like you don't even have anything on your ears + they look like cool accessories. Going through your day-to-day life with these on, you're able to focus on the outside world while playing music or a podcast. Would recommend it to everyone. Oh and they're great for being outside running or hiking. You can hear your surroundings!
Written by a customer while visiting bose.com
Customer Rating
5
Awesome!
on June 17, 2025
Posted by: Mamma007
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Thrilled with these. They are comfy to wear all day through my work day. I have to check to make sure they are still on! They never fall off and the sound quality is all you would expect from Bose. Completely satisfied and happy with my new buds!
Written by a customer while visiting bose.com
Customer Rating
5
Stays put!
on June 17, 2025
Posted by: Rjpay
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I am so happy with my Bose Ultra Open Earbuds. The sound is great and they fit perfectly. These are the only earbuds that will stay in/on my ears!
Written by a customer while visiting bose.com
Customer Rating
3
Not to sure
on June 17, 2025
Posted by: Ron
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I’m still on the fence with these ear buds. Maybe bc I’m so used to the regular ones. Plus the noise canceling feature I miss also. I would use them doing work around the house and put ear protection right over them. I use the new ones walking the dog and stuff like that. Will see if I retune them or buy another pair of the regular ones.
Written by a customer while visiting bose.com
Customer Rating
5
A new kind of listening experience
on June 17, 2025
Posted by: coalshoveler
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I got these through the Bose trade-in program and I couldn't be happier with them. The sound design works in such a way that, when I first tried them, I kept checking my phone to make sure the sound wasn't just coming from its speaker.
That was honestly ideal--I often want to listen to podcasts and things through my phone speaker, but don't out of courtesy to my housemates. I have another pair of noise canceling earbuds which I love, but those can make it hard to hear when someone knocks at the door or my dog needs to go out, etc. I also find it far more comfortable to do things like eat or brush my teeth while wearing the ultra open earbuds--there's none of that sensation that comes from hearing your own chewing sounds too loudly.
Of course, where these really shine is outdoors. Wearing them on a hike or bike ride is perfection. You can hear the sounds of nature (or the sounds of another bike rider asking to let them pass), all while the outdoor sounds stay shockingly well-balanced with the music/ebook sounds coming through the earbuds. Though I wouldn't necessarily advise wearing these by a busy highway, for instance, as they can certainly be overpowered by loud enough outdoor sounds!
I find them surprisingly comfortable. The fit takes some getting used to, as it doesn't feel very secure at first. But I've worn these while jumping rope, bike riding, and jogging, and they've never gotten close to falling out.
One surprising use-case that I've found for them is to listen to white-noise in bed (rain sounds, for instance). The spatial sound features make it feel like you're "there," and add to the overall soothing atmosphere.
That's not to say that I don't have my issues, most of which come down to connectivity. They simply don't work well when paired to multiple devices--I can't get them to play my phone music unless they're connected only to my phone. I also had a strange hiccup where the sound wasn't playing out of the right earbud, and I had to reset them.
I also find their push-button controls to be a bit awkward. The button itself is great (I much prefer a clicky button to the soft tap functionality of many earbuds), but I'm not a fan of the "double-press to skip ahead, triple-press to skip backward" kind of control scheme. At the very least, I'd appreciate the ability to have more customization over the controls and which button does what.
I'll also note that these are pricey. I have many friends who I think would enjoy these earbuds (particularly friends with sensory issues) but it's hard to recommend them at the current price point. And, like I said, I got them at a reduced price through a trade-in, so it's hard to say if I would feel that they were worth it at full price.
I'm giving them 5 stars, but my feeling is that they're more of a 4.5 star product (rounded up). I love them a lot, but there are some hiccups in their functionality (that I expect Bose will iron out with future firmware updates and the like).
All that being said...I'm extremely happy with my purchase. The ultra open earbuds really feel "revolutionary," while still being extremely practical. I was worried that they would be too niche for me to use much. I certainly didnt expect to reach for them over my noise-canceling earbuds. But I've found myself using them extremely regularly. The sound quality is amazing, and somewhat mimics the experience of listening to music through a multiroom speaker setup (though I wouldn't expect these to replace my speakers any time soon). They're a joy to experience, and they add some peace of mind in knowing that I'm not missing anything in the world around me.
Written by a customer while visiting bose.com
Customer Rating
5
Sound is awesome
on June 17, 2025
Posted by: tjh63
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] quality sound and very easy to use. the kids love them too.
Written by a customer while visiting bose.com
Customer Rating
1
Poor Choice
on June 17, 2025
Posted by: Alan
[This review was collected as part of a promotion.] The only positive about these earbuds is how comfortable they are in your ears, but the fit is not good enough and the sound quality and volume suffer. To hear at an acceptable level the volume must be increased significantly. If laying down with earbuds in there’s a good chance the earbuds will be pushed deeper into the ear canal thus increasing the volume. Any moment while laying down changes the volume level when not intending to do so. This is the first Bose product that has left me disappointed and I’ve had many. Would love to exchange for another product.
Response from bose.comBy Customer Support, June 17, 2025
Hello, it's really awesome to hear that you feel these are really comfortable. These earbuds are designed to give an amazing sound experience.
You can follow the steps here https://bose.life/43LjkZ2 to ensure these sound great, and work well.
Thanks
Mike - Customer Support
You can follow the steps here https://bose.life/43LjkZ2 to ensure these sound great, and work well.
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
MVR
on June 17, 2025
Posted by: Marc
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] Could not hear the music in clarity not enough volume. I love the fit on the ear, but that is it.
Response from bose.comBy Customer Support, June 17, 2025
Hello, it's awesome to hear that these fit great.
You can follow the steps here https://bose.life/4n6fyAY to ensure these sound amazing.
Thanks
Mike - Customer Support
You can follow the steps here https://bose.life/4n6fyAY to ensure these sound amazing.
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com