Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,591 Reviews)
Rating breakdown 3,591 reviews
5 Stars
2,309
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
5
Audio Bliss Unleashed
on February 19, 2024
Posted by: JsinLegacy
Gender:Male
Length of ownership:1 month
These earbuds are a game-changer! Sound quality is insane, and I love how they sit comfortably without blocking out the world. Give me the perfect balance between crisp audio and ambient awareness that suits my active lifestyle. Super comfy fit for all-day use. Plus, they're lowkey stylish, go with any fit.
Written by a customer while visiting bose.com
Customer Rating
4
Best Ear Hugs!
on February 19, 2024
Posted by: pgreenway22
Gender:Female
Length of ownership:1 month
First off, earbuds are a must have for me. I use them daily to take calls, listen to music and watch videos. I don’t like to have a phone held to my head or to be attached by a headphone wire. With that being said they have to sound good, have reliable connectivity, and be comfortable. The design of the Bose earbuds is incredible. They are the most comfortable headsets I have ever worn. They lay gently on your ear and are secured to your ear by wrapping around the edge of your ear. In the past, I have always been afraid to wear my expensive headphones in certain places for fear that one would fall and I would not be able to get it back. With the Bose Ultra Open Earbuds, I can jump, run, and move my head all around without them budging. The carry case is also very nice. It has a magnetic connection to the earbuds so you know they are attached and charging properly. Also, just like you would expect from any Bose product, the sound is clear, crisp, and customizable. The mobile application allows you to customize the sound settings using an equalizer. There you can intensify or reduce the Bass and Treble. Calls are sharp as well. I can hear the caller clearly and the caller has no issues hearing me. The only thing I think would improve the product is the pass-off between device to device. To move from device to device, I have to disconnect the earbuds under the settings on one device to connect them to the other. It seems to recognize it is connected to another device and won’t connect to a new one until it is released from the other. Other devices I’ve used automatically connect once the Bluetooth connection has been activated. Other than that, these earbuds have stayed true to the Bose brand of excellent quality and I love having them.
Written by a customer while visiting bose.com
Customer Rating
5
I am in love ❤️
on February 19, 2024
Posted by: Poohbear46
Gender:Female
Length of ownership:1 month
I received my Bose Ultra Open Earbuds a few weeks back and let me tell you once, I picked them up, I have not put them down. I am a owner of several Bose earbuds and by far these are number 1 in rotation. I am a homemaker, so for me the were a absolute hit! They are very secure, not one has fallen out during use. I do alot of bend and squatting in my day to day activities. I appreciate the fact that when I walk my dog I can wear left or right earbud without having them both in use, I am able to hear my surroundings very well. I mostly use the buds for my music, videos and podcast needs. I will have to say I don't feel like they are the best for phone calls, and I still would give these earbuds a five star. I also think these would be perfect for anyone that has tinnitus. Don't let the design scare you, they were easy to use. I wore all different size earrings and my listening experience was not affected. Overall I am excited about my experience with the Bose earbuds.
Written by a customer while visiting bose.com
Customer Rating
4
Honest opinion. Great buds
on February 19, 2024
Posted by: Dan123
Gender:Male
Length of ownership:1 month
These buds, and their concept, are unlike any other buds I've used. The earring like design was weird and unique when I first saw it. I gave it a try and loved them. They fit nicely and are, at least for the most part, comfortable to use for long periods of time. The buttons work really well, and I'm a fan of the customization features. Though hope to see more in the future with updates. The initial setup and connection was very fast and easy as well.
My use case is primarily gym and work, which is construction. For the gym, it's nice to be immersed in my own music, but still be aware of others and to hold a conversation when necessary. Same goes for construction. Long days and hours, now broken up by music, shows etc. while still being safe and conscious of my surroundings and the other trades and workers around me.
Keep in mind though that there is no noise cancelling as that's not what they are for.
Overall I love these buds. I do hope they add some more colors, as well as accessories to it
My use case is primarily gym and work, which is construction. For the gym, it's nice to be immersed in my own music, but still be aware of others and to hold a conversation when necessary. Same goes for construction. Long days and hours, now broken up by music, shows etc. while still being safe and conscious of my surroundings and the other trades and workers around me.
Keep in mind though that there is no noise cancelling as that's not what they are for.
Overall I love these buds. I do hope they add some more colors, as well as accessories to it
Written by a customer while visiting bose.com
Customer Rating
4
New favorite earbuds!
on February 20, 2024
Posted by: MGerard
Gender:Female
Length of ownership:1 month
I’ve had these earbuds for a few weeks now and I absolutely love them. They are so light weight and easy to use. The immersive sound makes me feel like I’m being hugged by my music while still being aware of my surroundings when out for runs. I use them mainly for working out and even when I have a good sweat going they don’t slide on my ears too much. I don’t feel like I’m reaching to adjust them on my ears like I do with other earbuds I own. With that being said I do wish they were tighter so I wasn’t wearing them like earrings to stop them from sliding.
Written by a customer while visiting bose.com
Customer Rating
4
Great buds for hearing your environment!
on February 20, 2024
Posted by: MattL
Gender:Male
Length of ownership:1 month
These earbuds are a fresh approach to being able to hear your environment while still getting great sound -- think doing housework, running outdoors, or even in an office where people can drop-by -- and without killing your battery life. I, personally, can't wear typical "in ear" earbuds for more than a few hours before they get uncomfortable; but, with these, it's easy to entirely forget they're there. It takes some practice to get the positioning "just right" in your ear, but I got used to it after a week or so.
Pros:
Sound (of course), comfort, battery life, ambient hearing
Sound (of course), comfort, battery life, ambient hearing
Cons:
Phone mic is just so-so, no wireless charging for the case, buttons instead of swipe/tap for controls
Phone mic is just so-so, no wireless charging for the case, buttons instead of swipe/tap for controls
Written by a customer while visiting bose.com
Customer Rating
4
Innovative design
on February 21, 2024
Posted by: NorCalCreature
Gender:Male
Length of ownership:1 week
I've been using these for a couple of weeks in a variety of environments--working out, at work, recreationally (skiing). They are generally comfortable for long periods of use (you can adjust where they sit on your ear), someone sitting right next to you cannot hear what you're listening to, but you can hear them because they don't completely cover your ear. I had some issues with phone calls and callers not being able to hear me when I spoke with them but I think that was a temporary glitch because all other calls have worked well. The sound quality is great. I have tried other wireless earbuds and haven't liked them as much as I like these ones, which solve most of the annoying issues about earbuds--namely that they don't stay in my ears during exercise and other activities.
Written by a customer while visiting bose.com
Customer Rating
4
Great Alternative Earbuds
on February 22, 2024
Posted by: Prima98
Gender:Female
Length of ownership:1 month
These open earbuds are a great alternative to traditional in-ear buds. They are flexible and lightweight, allowing me to wear them for hours without the ear fatigue I experience with typical earbuds. The design is perfect for those who struggle with in-earbuds. The immersive audio function is fantastic, providing a rich, full audio experience regardless of movement, although it does drain the battery faster. Call quality is hit or miss - I was told I sounded clear on some calls and distorted/hard to hear on others.
They don't provide noise-cancellation, which makes them perfect for those times when you need to be aware of your surroundings, while still being able to listen to your audio. However, I travel frequently for work and the open design and lack of noise cancellation were significant drawbacks on planes and in airports. I frequently had to increase the earbud volume all the way just to hear my audio - and it still didn't drown out the noise around me. So, I'll stick with my QC earbuds while working/traveling and use these for leisure.
Response from bose.comBy Matt, February 23, 2024
Hello, its fantastic to hear you like the earbuds, and that you can wear them for hours. We always aim for the highest quality products, and it's amazing to hear how you feel the immersive audio is fantastic and they they provide a rich and clear audio experience.
Due to the open ear design of these earbuds, noise-cancelling as we normally implement it, would not work with these.
You can find guidance here to ensure you get the best audio from these earbuds https://support.bose.com/s/how-to-page?prodId=01t8c00000OlcI5AAJ&type=Troubleshooting&language=en_US&category=sound&index=0
Thank you for your feedback on the earbuds.
Matt - Bose Customer Support
Due to the open ear design of these earbuds, noise-cancelling as we normally implement it, would not work with these.
You can find guidance here to ensure you get the best audio from these earbuds https://support.bose.com/s/how-to-page?prodId=01t8c00000OlcI5AAJ&type=Troubleshooting&language=en_US&category=sound&index=0
Thank you for your feedback on the earbuds.
Matt - Bose Customer Support
Written by a customer while visiting bose.com