Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,591 Reviews)
Rating breakdown 3,591 reviews
5 Stars
2,309
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
5
Pure joy
on June 5, 2025
Posted by: Julesonfire65
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] I purchased my earbuds two weeks ago and just love them. It took a minute for me to put them in, but once they were in I could hardly believe the sound that came out of them. With them being Bose I expected them to be great but wow. They are so comfortable to wear. I've really searched for an open earbud and now my search is over. I look forward to many good years with these earbuds. I did take a minute to adjust them but after that it was pure joy.
Written by a customer while visiting bose.com
Customer Rating
5
Worth it
on June 5, 2025
Posted by: Kittykatluvur
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] I love these earbuds, they are surprisingly private while maintaining a nice clear and loud sound. You can adjust the bass as well which is a plus. The design is also very beautiful. Have only had them for about 2 weeks so we will see how they hold up over time. The price is definitely steep and not justified by performance alone, but I splurged for the design and am happy with my purchase. My only concern would be with how Bose would handle repairs/ replacements especially with limited edition earbuds like the Lisa collab.
Written by a customer while visiting bose.com
Customer Rating
5
If I lost these I would buy myself another asap
on June 6, 2025
Posted by: um
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought two of these. One for myself and one for a friend. I get compliments all the time because they look super cool and - the wildest part - I wear them nearly everyday and only have to charge them approx. 3 times a year. not a month. a year.
Written by a customer while visiting bose.com
Customer Rating
5
very happy
on June 6, 2025
Posted by: RXW
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] pros: very comfortable, easy to manipulate, great sounds quality, low leakage, easy to control
cons: weird Bluetooth hiccup, sometimes don't sync to each other, no loop on case
overall, I love the Bose sound quality and find these superior to earplug style earbuds
cons: weird Bluetooth hiccup, sometimes don't sync to each other, no loop on case
overall, I love the Bose sound quality and find these superior to earplug style earbuds
Written by a customer while visiting bose.com
Customer Rating
5
Buy them
on June 6, 2025
Posted by: Flav
So happy I purchased these. I have small ears, and have such a hard time finding a comfortable fit.... I finally found it! They stay on my ear securely also.
Written by a customer while visiting bose.com
Customer Rating
2
Disappointing
on June 6, 2025
Posted by: JRL
Gender:Male
Length of ownership:3 months
Not what I expected from Bose. Fit around ear is small. Due to the style and size, they don’t feel secure on the ears. Because these are designed to fit on the ear and not in the ear, sound quality suffers. Far less full bass sound then other Bose ear buds. Also having consistent connectivity issues when using for phone calls. These do not always pick up the inbound calls. I usually need to switch manually make the connection between phone and the ear buds.
Response from bose.comBy Customer Support, June 6, 2025
Hello and thank you for your review.
Making sure you are getting the perfect fit is important for both audio quality and connectivity, here is a quick guide on making sure these are being worn in the proper fashion https://bose.life/3HLqNOY
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Making sure you are getting the perfect fit is important for both audio quality and connectivity, here is a quick guide on making sure these are being worn in the proper fashion https://bose.life/3HLqNOY
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Calls feature
on June 6, 2025
Posted by: Hoochie_zaddy
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] They are good headphones for music and comfort is good too but for calls they are terrible
I can hear the other person but the other person hears the background more than they hear me
They need to fix that and then they’d get 5 stars
I can hear the other person but the other person hears the background more than they hear me
They need to fix that and then they’d get 5 stars
Response from bose.comBy Customer Support, June 6, 2025
Hi.
Thank you for your post. It is good to know that you like the sound and comfort of the earbuds. To help you during calls, here are the steps to try: https://bose.life/443jtqJ. If you have further questions, feel free to get in touch with us at https://bose.life/3BgUIIU.
JaiSan - Customer Support
Thank you for your post. It is good to know that you like the sound and comfort of the earbuds. To help you during calls, here are the steps to try: https://bose.life/443jtqJ. If you have further questions, feel free to get in touch with us at https://bose.life/3BgUIIU.
JaiSan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Just great!!!
on June 6, 2025
Posted by: Irism
Length of ownership:1 month
[This review was collected as part of a promotion.] The best earbuds I have had. They are comfortable. For my line of work, they are perfect. I am able to listen to music and also be alert to my surrounding.
Written by a customer while visiting bose.com