Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,593 Reviews)
Rating breakdown 3,593 reviews
5 Stars
2,311
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
3
Disappointing
on May 28, 2025
Posted by: John L
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Disappointed with fit and secure adherence to the ear. Not impressed with sound quality.
Response from bose.comBy Customer Support, May 29, 2025
Thank you for your honest feedback. We're sorry to hear the fit and sound quality didn’t meet your expectations. That’s definitely not the experience we aim to deliver, and we appreciate you giving them a try. If you need assistance, please reach out to us using: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing
on May 28, 2025
Posted by: Bob
[This review was collected as part of a promotion.] Amazing! Great for people with ears. You must have ears for these to stay on and if you do they work fabulously
Written by a customer while visiting bose.com
Customer Rating
5
Great sound quality while being open earbuds
on May 28, 2025
Posted by: Tbone
[This review was collected as part of a promotion.] I only had these for a month, but I have been searching for earbuds that have the great spund quality while still being open earbuds. So far I will put these on and sometimes forget they're on. Since they sit right outside my ear it doesn't bother them and lastly I think they look good. They are compact earbuds and are not bulky.
Written by a customer while visiting bose.com
Customer Rating
5
Great function, no issues
on May 28, 2025
Posted by: Clark
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I’ve used these for a couple of months now, absolutely love them! I hate the feel of inear earbuds so these work great in the gym. I switch between these and my quiet comfort ultra headphones and they solve every music situation!
Written by a customer while visiting bose.com
Customer Rating
3
Great sounds
on May 28, 2025
Posted by: Kodi
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Product is good sound quality great but if left on for a long time ears begin to hurt.
Response from bose.comBy Customer Support, May 29, 2025
Thanks for sharing your experience! We're glad to hear you're enjoying the sound quality. That said, we're sorry to hear about the discomfort during longer listening sessions — fit and comfort are just as important. Your feedback is helpful as we continue to improve.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing hearing and you can hear your surroundings
on May 28, 2025
Posted by: Lokimisch4if
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I bought these because I hate the ones that go in your ear, I love how it doesn't hurt them
Written by a customer while visiting bose.com
Customer Rating
4
Great sound quality
on May 28, 2025
Posted by: MRW
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought the about a month ago I think they work great The only thing is I wish they could go a little louder just to block out some of the noise sometimes I work a lot in machines excavators and stuff like that
Written by a customer while visiting bose.com
Customer Rating
3
Deficiencies
on May 28, 2025
Posted by: CJ11953
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I got this a month ago, and it works great except when I'm at work in the warehouse. My background noise drowns out the sound. When I'm on a call I can hear but they can't hear me.
Response from bose.comBy Customer Support, May 29, 2025
Hello, it's really great to hear these work well for you. You can find guidance here https://bose.life/49K1nLA to ensure you get the best call quality from these.
Thanks
Mike - Customer Support
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com