Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,591 Reviews)
Rating breakdown 3,591 reviews
5 Stars
2,309
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
4
Overall
on February 13, 2024
Posted by: goshocv
Gender:Male
Length of ownership:1 month
These headphones are like nothing I’ve tried before. They don’t go into your ear canal nor do they cover your ears. I was hesitant to use earbuds, I wear hearing aids, but when I saw what kind of earbuds these were I was excited to try them out. They work wonderfully with my hearing aids. The charging case charges the earbuds quickly but it would have been nice if the case had wireless charging. They connect wonderfully most of the time to my phone and switch but have many issues connecting to my tv. Overall I am happy with these earbuds
Response from bose.comBy Global Customer Service, February 27, 2024
Thanks for your review of the Ultra Open Earbuds! I'm happy that they're working seamlessly for you, and that they charge up nice and quickly.
While the earbuds are primarily designed for connection to mobile devices, it may be possible to connect them to your TV too. This will depend on your TV's Bluetooth specifications. Feel free to contact your local Bose support team, so we can help you look into this: https://support.bose.com/s/get-help-landing-page?language=en_US
Warm regards
Fiona M. - Customer Support
While the earbuds are primarily designed for connection to mobile devices, it may be possible to connect them to your TV too. This will depend on your TV's Bluetooth specifications. Feel free to contact your local Bose support team, so we can help you look into this: https://support.bose.com/s/get-help-landing-page?language=en_US
Warm regards
Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Unique and light Design -earphones of choice
on February 16, 2024
Posted by: Hkriv
Gender:Male
Length of ownership:1 week
After little less than 2 weeks of use. I think overall unique design, call quality could use some improvement while talking to others -having them being able to hear you on the other end. Music quality is good would like to see more improvement of options to improve sounds with louder volume and more bass. These headphones are good for any occasion from a casual walk to the store, working out or lounging out at the house.
Response from bose.comBy Customer Support, February 16, 2024
Hi there,
It's great that you love the design and music quality of the earbuds. To get the best mic pick up for calls, please make sure the earbuds are worn correctly following our guide https://bose.life/49mw34H as this can help.
We'd love to help as well https://bose.life/contact so please reach out.
Nic - Customer Support
It's great that you love the design and music quality of the earbuds. To get the best mic pick up for calls, please make sure the earbuds are worn correctly following our guide https://bose.life/49mw34H as this can help.
We'd love to help as well https://bose.life/contact so please reach out.
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
You will forget you have them on!
on February 16, 2024
Posted by: DebM
Gender:Female
Length of ownership:1 month
I have been wearing my Ultra Open EarBuds for a few weeks now and I love them. Sound quality is what I expect from Bose products and it did not disappoint. The earbuds are so light in the ears. I forget I have them on at times. They are very attractive and I have received many compliments. I have the white pair. It took a few wears to get used to putting them on since I have long curly hair but well worth it when I got the hang of it.
Written by a customer while visiting bose.com
Customer Rating
5
Love how they feel and sound
on February 16, 2024
Posted by: Nova
Gender:Female
Length of ownership:1 month
I fell in love with the Open Earbuds on day one. They immediately solved two of my complaints with other earbuds:
1) Comfortability for long periods. I don’t find most earbuds comfortable for hours of wear but I forget that I have on. Comfortable but secure. I have done hot yoga and spin classes with absolutely no problems, adjusting, or discomfort.
2) Block out other noise I need/want to hear. I can be listening to music at the office and still hear when someone calls my name or walking my dog yet hear a car approaching from behind. No longer do you have to do the one earbud thing so you can have one ear open.
1) Comfortability for long periods. I don’t find most earbuds comfortable for hours of wear but I forget that I have on. Comfortable but secure. I have done hot yoga and spin classes with absolutely no problems, adjusting, or discomfort.
2) Block out other noise I need/want to hear. I can be listening to music at the office and still hear when someone calls my name or walking my dog yet hear a car approaching from behind. No longer do you have to do the one earbud thing so you can have one ear open.
These two issues are solved without compromising the sound quality.
Now, these are not for everyone or every application. You want to mow your lawn while listening to a podcast – these are not for you. You want to cancel the sound of your annoying coworker slurping their hot coffee – not the best for that either unless you turn up the volume on your music. But if you want to have a comfortable, quality sound while still being able to hear the instructor at your workout class – this is what you have been waiting for!
Written by a customer while visiting bose.com
Customer Rating
5
COMFORT!
on February 16, 2024
Posted by: RYANCYCLIST
Gender:Male
Length of ownership:1 month
So far really please with this product. They are earbuds you didn’t know you needed. Previously I would use QC noise cancelling earbuds at the office and gym. Now these are the go to ones to use. All day comfort and never needing adjusting. Once you find the fitment place on the ear for you forget they are there. No more pausing and or removing an earbud to clearly hear someone, or missing something someone said. The buttons are easy to use and give you positive feel of pressing a button versus just touching an object (earbud). Once weather is warmer I really feel these will be the earbuds to use while cycling as it will allow me to hear my surroundings while enjoying the music at the same time. Sound is typical Bose quality deep rich music - good bass and clear. The big difference the the staying in place and all day comfort they provide.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent concept turned into a excellent product.
on February 16, 2024
Posted by: Rinzler
Gender:Male
Length of ownership:1 month
Had the product for a few weeks now , So far its a giant leap forward in comfort especially for longer term use in the day , I also find them more secure then a normal earbud while doing physical activity . The sound quality actually surprised me , I was concerned that with ought it being in the ear canal it would be lacking but there was no loss in quality at all. The battery life is excellent and they charge quickly in the case for extra time . I also like that they use a physical button for pause ,play , etc. I have always found the tap feature can become uncomfortable tapping on things in my ear canal . overall these have been fantastic and would recomend them to anyone who uses music on the go frequently .
Written by a customer while visiting bose.com
Customer Rating
5
A Game-Changer for Comfort and Sound Quality!
on February 16, 2024
Posted by: mairrai
Gender:Female
Length of ownership:1 month
After two weeks of continuous use, I can confidently say that I can't imagine going without these headphones. They've seamlessly integrated into my daily routine, competing in usage frequency with my trusted QC45. They've unveiled a niche I didn't realize I was missing.
Key Highlights:
• Sound Quality: 5/5
• Ergonomics: 5/5
• Battery Life: 5/5
FYI:
• No noise cancelling: These are OPEN BACK headphones, intentionally designed for ambient sound awareness.
• Potential discomfort for upper lobe piercings.
Pros:
• Unmatched Comfort: Having previously experienced discomfort and pain with AirPods and other in-ear options after just 20-30 minutes of use, the Ultra Open design is a revelation. Unlike traditional in-ear options, these earbuds feel more like comfortable cuffs than intrusive buds. I can wear them for hours without discomfort.
• Superb Sound: Among my collection of headphones, few rival the audio quality of these open-back earbuds.
• Impressive Battery Life: Even with 4-5 hours of daily use over two weeks, I've only had to charge the case once, never interrupting my usage.
• Secure Fit: Whether bouldering or running, these earbuds stay firmly in place, providing peace of mind during physical activities.
Cons:
• Occasional Sound Interruptions: Despite the immersive audio experience, there are sporadic cutouts, although the development team is actively addressing this.
• Confusing Case Design: The case layout can be perplexing when storing the earbuds.
• Initial Confusion with Earbud Orientation: It may take some trial and error to determine the correct way to wear the earbuds initially.
• Challenges in Noisy Environments: In extremely loud environments, hearing music can be difficult, though the auto volume feature helps mitigate this issue.
• Sound Quality: 5/5
• Ergonomics: 5/5
• Battery Life: 5/5
FYI:
• No noise cancelling: These are OPEN BACK headphones, intentionally designed for ambient sound awareness.
• Potential discomfort for upper lobe piercings.
Pros:
• Unmatched Comfort: Having previously experienced discomfort and pain with AirPods and other in-ear options after just 20-30 minutes of use, the Ultra Open design is a revelation. Unlike traditional in-ear options, these earbuds feel more like comfortable cuffs than intrusive buds. I can wear them for hours without discomfort.
• Superb Sound: Among my collection of headphones, few rival the audio quality of these open-back earbuds.
• Impressive Battery Life: Even with 4-5 hours of daily use over two weeks, I've only had to charge the case once, never interrupting my usage.
• Secure Fit: Whether bouldering or running, these earbuds stay firmly in place, providing peace of mind during physical activities.
Cons:
• Occasional Sound Interruptions: Despite the immersive audio experience, there are sporadic cutouts, although the development team is actively addressing this.
• Confusing Case Design: The case layout can be perplexing when storing the earbuds.
• Initial Confusion with Earbud Orientation: It may take some trial and error to determine the correct way to wear the earbuds initially.
• Challenges in Noisy Environments: In extremely loud environments, hearing music can be difficult, though the auto volume feature helps mitigate this issue.
Written by a customer while visiting bose.com
Customer Rating
5
Most comfortable buds I’ve ever used in my life!!
on February 16, 2024
Posted by: Lianna13292024
Gender:Female
Length of ownership:1 month
I am such a fan! These have to be the most comfortable buds I’ve ever felt in my life. These stay without a problem, and are comfy to lay on too!! My kittens have not been able to knock these out of my ears while they’re attacking me.
I’ve lived on a farm all my life, and just now moved to a big city- as a woman in her 20s, safety while listening to music is a huge problem for me. I would never feel safe enough to wear headphones or even any of my earbuds with noise cancelling because I need to be aware of my surroundings at all times. These are the answer! The visual of these hooked onto my ear also feels safer than the visual cue of normal earbuds that make me look distracted, regardless of if they’re on or not.
I’ve lived on a farm all my life, and just now moved to a big city- as a woman in her 20s, safety while listening to music is a huge problem for me. I would never feel safe enough to wear headphones or even any of my earbuds with noise cancelling because I need to be aware of my surroundings at all times. These are the answer! The visual of these hooked onto my ear also feels safer than the visual cue of normal earbuds that make me look distracted, regardless of if they’re on or not.
I can go running without them falling off, which is super weird since this design doesn’t go inside my ear. Which brings me to my next point; these are the earbuds that finally resolve the issue of changing out rubber pieces in the hopes that you have a size that fits your ear. They did take a minute to feel like I was wearing them correctly, but now every time I put them in it’s easy peasy and stays put.
As for audio quality; absolutely 10/10 fantastic Bose quality. The controls are fun and easy to learn, it’s nice to have a “clickable” button on each bud, so no accidental skipping songs or anything.
Battery- I literally haven’t charged these I think they must have some ungodly number of battery hours in them paired with the case that charges them when I finally take them off at the end of the day.
All this to say, I absolutely whole heartedly love these and would absolutely recommend these to any and everyone.
Written by a customer while visiting bose.com