Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,602 Reviews)
Rating breakdown 3,602 reviews
5 Stars
2,318
4 Stars
660
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
2
Not loud enough
on March 22, 2025
Posted by: Kevin
Gender:Male
Length of ownership:1 month
I bought a few weeks ago specifically for taking trips on planes. I couldn’t hear any my movie over the general loud sounds of flying. I wore them to my construction job when
I first got them and they were fine if you were not using a power tool. I am undecided about sending them back.
I first got them and they were fine if you were not using a power tool. I am undecided about sending them back.
Written by a customer while visiting bose.com
Customer Rating
4
Disappointed
on March 22, 2025
Posted by: Tarey57
Disappointed. Battery is not long at all should be longer
Written by a customer while visiting bose.com
Customer Rating
5
on March 24, 2025
Posted by: Solo
I had the quiet comfort that were great. Open air are next level great sound and comfort.
Written by a customer while visiting bose.com
Customer Rating
4
Comfort and Sound A+ but could use improvements
on March 24, 2025
Posted by: Nicole
Gender:Female
Length of ownership:1 month
The top two best features of this product are the sound (amazing and unmatched with the immersive audio) and the comfort of the innovative open ear style. I've been using earbuds for years but have also tried bone-conducting, headset style, over the top of the ear style and regular full noise canceling earmuff styles. Earbuds are the most convenient for me, but they would tire out my ears after even 2 hours.
For these open ear Bose buds, there are a few things that could be improved, especially based on the high price of these.
1) Wireless charging (I'd expect wireless charging on the case at this price point)
2) Volume (most of the time I have to be at full volume to hear, especially in a crowded or noisy location)
3) Multi-connectivity (it connects to multiple devices, but not at the same time)
4) No Mute button
5) No Alexa/Siri built in
2) Volume (most of the time I have to be at full volume to hear, especially in a crowded or noisy location)
3) Multi-connectivity (it connects to multiple devices, but not at the same time)
4) No Mute button
5) No Alexa/Siri built in
The battery life is terrific. I'll still keep these, because the open ear is so comfortable for many hours (5+) of wear. And they're stylish. For the pricepoint I would look for ALL of the items on my list, especially the wireless charging which is so weird that it isn't included. And why not include a clip or something so i don't constantly misplace the case! The multi point is important to me too when I'm switching back and forth on my computer to phone. In any case, this is my first Bose purchase, 4/5 stars. I'm happy to be a tester for any other future product!
Written by a customer while visiting bose.com
Customer Rating
3
Amazing sound experience, but really bad for calls
on March 24, 2025
Posted by: Anonymous
Gender:Male
Length of ownership:1 month
Beautiful outstanding sound for music listening but horrible for calls. People can't hear you well. I tried adjusting the direction, changing positions but remains the same. Very bad for calls...
If you wanna use them for music listening these area amazing, just dont expect much for phone calls
If you wanna use them for music listening these area amazing, just dont expect much for phone calls
Response from bose.comBy Bose, Customer Support, March 27, 2025
Hello, thanks for leaving your review of the Ultra Open Earbuds. It's great to hear you were impressed by the quality of the buds for music, but I'm sorry to learn you experienced issues with calls. Positioning is key with these buds to ensure the microphone picks up your voice well. Please see this link for instructions on getting the best position: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US.
If you need any further assistance, please do not hesitate to get in touch with us. https://bose.life/3ET4mCs.
Jeff - Customer Support
If you need any further assistance, please do not hesitate to get in touch with us. https://bose.life/3ET4mCs.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Wonderful creation.
on March 26, 2025
Posted by: maxnln
Gender:Female
Length of ownership:3 months
These earbuds are great. I have been looking for earbuds and the Bose Ultra Open Earbuds are an exceptional product I would recommend to anyone.
Written by a customer while visiting bose.com
Customer Rating
5
Favorite Earbuds Ever
on March 27, 2025
Posted by: Kenni
Gender:Female
Length of ownership:1 week
I’ve had these for a couple weeks now, and I love them! These are the most comfortable earbuds I’ve ever worn, and they’re fantastic for running outdoors, since I can still hear whatever I want to listen to, but am not blocking out environmental sounds that help me stay safe. The battery life is terrific, and they charge extremely quickly. The immersive audio is a really excellent feature, and boosts the sound quality even more when I’m on the move. I ordered the Vibrant Plum color, and I think the earbuds are even more gorgeous in person!
Written by a customer while visiting bose.com
Customer Rating
5
Open ear
on March 27, 2025
Posted by: Jan19
Gender:Female
Length of ownership:1 week
Bought these extremely recently and I was surprised at the sound quality. I didn’t have too high of expectations because they are open ear earbuds but they’re perfect.
Written by a customer while visiting bose.com