Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,609 Reviews)
Rating breakdown 3,609 reviews
5 Stars
2,321
4 Stars
662
3 Stars
331
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
2
The open earbuds is not for me
on March 4, 2025
Posted by: Mani
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] I love noise canceling Bose earbuds, but the open earbuds is not for me. I really don’t like it and I’ve been having a hard time trading it in.
Response from bose.comBy Bose, Customer Support, March 7, 2025
Hello Mani,
I am sorry to hear that you are not fully happy with your Ultra Open Earbuds due to their open feature. It is true that these earbuds have a different design and don't offer noise cancellation, so if you are used to noise cancelling headphones or earbuds, this model will give you a different experience. You might want to check our QuietComfort Earbuds: https://bose.life/4gXG10v
Best regards,
Lau - Customer Support
I am sorry to hear that you are not fully happy with your Ultra Open Earbuds due to their open feature. It is true that these earbuds have a different design and don't offer noise cancellation, so if you are used to noise cancelling headphones or earbuds, this model will give you a different experience. You might want to check our QuietComfort Earbuds: https://bose.life/4gXG10v
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great Features
on March 4, 2025
Posted by: brnsugar
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought these two months ago so glad I did. I love my new Headphones.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing Earbuds
on March 4, 2025
Posted by: kylie123
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought these as a birthday present to myself in January and I am so happy I did! They fit so comfortably and stay in my ear so well. I can hear what is going on around me without sacrificing sound quality. I will never buy a pair of non Bose headphones again!
Written by a customer while visiting bose.com
Customer Rating
5
Superb qaulity and craftsmanship HIGH RECCOMEND
on March 4, 2025
Posted by: Elves
[This review was collected as part of a promotion.] I bought these twice a gift for my self and my fiance they are wonderfull especially in the work place so I can still hear what's going on around me I recommend this to anyone in the workplace and the gym sound qaulity is superb ! Defiantly telling friends and family
Written by a customer while visiting bose.com
Customer Rating
4
Works Good
on March 4, 2025
Posted by: Brad3740
[This review was collected as part of a promotion.] Works great. More comfortable than in the ear buds that I had been using. Sound quality is great.
Written by a customer while visiting bose.com
Customer Rating
5
Comfort!
on March 4, 2025
Posted by: Dee
Length of ownership:3 months
[This review was collected as part of a promotion.] I love my Bose earbuds. They're comfortable and they don't fall out. I forget they're in my ears.
Written by a customer while visiting bose.com
Customer Rating
5
Great design easy to use
on March 4, 2025
Posted by: Inger1219
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I like this product very much that I have ordered 2 same product.
Written by a customer while visiting bose.com
Customer Rating
2
Eh…
on March 4, 2025
Posted by: SB
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I am on my second set of headphones. After less than a month my initial pair wouldn’t charge. In addition, when on calls people could not hear me and the call broke up a lot. Sound quality of music was great. Comfort level was also great. For the price, I expected more.
Response from bose.comBy Bose, Customer Support, March 4, 2025
Hello, I am glad that you were able to get a replacement set and that you are enjoying the sound quality and comfort of the earbuds. If you continue to have issues with the microphone during calls, we do have troubleshooting that can help: https://bose.life/4hu5LSh.
Should you need additional support with your earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Should you need additional support with your earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Written by a customer while visiting bose.com