Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,613 Reviews)
Rating breakdown 3,613 reviews
5 Stars
2,325
4 Stars
662
3 Stars
331
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
4
Sleek
on February 14, 2025
Posted by: KD
Gender:Female
Length of ownership:3 months
They are sleek looking and light weight. I have not quite figured out the buttons for volume control even after watching a YouTube video 😅
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on February 14, 2025
Posted by: BOSE2
[This review was collected as part of a promotion.] I bought these about 2 months ago..I absolutely love them. Because my ears are so small other earbuds tend to fall out..but not these.
Written by a customer while visiting bose.com
Customer Rating
3
Can be better phone reception
on February 14, 2025
Posted by: Charliemike
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I like them ,but they could be better when receiving calls ,they are not as good on phone calls. Can use some improvement.
Response from bose.comBy Bose, Customer Support, February 14, 2025
Hi.
Thank you for your post. Sorry to hear that you are not happy when you are using the earbuds on a call. I suggest that you check the steps here to wear and adjust the earbuds to help you during calls. https://bose.life/4dFT2cl. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. Sorry to hear that you are not happy when you are using the earbuds on a call. I suggest that you check the steps here to wear and adjust the earbuds to help you during calls. https://bose.life/4dFT2cl. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Game Changer
on February 14, 2025
Posted by: Di
Gender:Female
Length of ownership:1 month
I bought these a couple of weeks ago and they are a game changer for me! This is the first pair of ear buds that are truly comfortable & that I truly feel safe using while walking my dogs. I am a small lady and "one size fits all" of anything most often doesn't work for me.
Written by a customer while visiting bose.com
Customer Rating
5
Very happy with this purchase
on February 14, 2025
Posted by: Kenk
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I’ve had my Bose ultra open earbuds and I love them!!! The only thing I would add would be the ability to have them linked to find my. Unless it’s a feature that I can’t find yet, but sound quality and ability to hear everything around me is great!!!!
Written by a customer while visiting bose.com
Customer Rating
3
on February 14, 2025
Posted by: George
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Starting working properly after a month I have a lot of problems trying to have a phone conversation
Bad connection on phone calls
Bad connection on phone calls
Response from bose.comBy Bose, Customer Support, February 15, 2025
Hello George, if you are experiencing issues with phone calls when using the earbuds, we do have troubleshooting that can help: https://bose.life/4jSqYXs. If you need additional support for your earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Great sound, great comfort
on February 14, 2025
Posted by: JJ60
Gender:Female
Length of ownership:1 month
I didn’t really need new earbuds, but I finally had enough with the AirPods that are so uncomfortable and keep falling out. These fit so well and don’t budge even during exercise! The sound is perfect, as you’d expect from Bose, and the fact that you can hear what else is going on around you is great for those times you need to be aware. And if you don’t want to hear what’s going on, turn up the volume a little…hard to believe these aren’t in the ear earbuds. Wish the price was a bit lower, but you get what you pay for.
Written by a customer while visiting bose.com
Customer Rating
2
Horrible fit in the ear
on February 15, 2025
Posted by: Harleyriðer
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Had these two days and just as. Wrote bose .They. do not stay in place at all. So I lost one the 2nd day I got them.
Response from bose.comBy Bose, Customer Support, February 17, 2025
Hello, if you are finding difficulty holding the Ultra Open earbuds in place, we do have information and guides that can help: https://bose.life/4dFT2cl. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com