Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,591 Reviews)
Rating breakdown 3,591 reviews
5 Stars
2,309
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
5
Great Comfort and Fantastic Sound
on February 19, 2024
Posted by: Sbr
Gender:Female
Length of ownership:1 month
Sneak peak bose
Unpacking
I received and unboxed my earbuds yesterday. So excited. I love the black and found it was so easy to set up. I went to my settings on my phone and it already showed connected. Don’t know whether I inadvertently did something or it was just that easy! I had trouble putting them in my ears. For me it was awkward probably because I am use to other earbuds and they are different. I love how the speaker is attached and how it hangs below the ear.
Unpacking
I received and unboxed my earbuds yesterday. So excited. I love the black and found it was so easy to set up. I went to my settings on my phone and it already showed connected. Don’t know whether I inadvertently did something or it was just that easy! I had trouble putting them in my ears. For me it was awkward probably because I am use to other earbuds and they are different. I love how the speaker is attached and how it hangs below the ear.
Pros
I am loving the sound quality it is superb. I like how the ear buds are light weight on my ears.
Cons: They are difficult to put on when I am wearing earrings and they feel awkward however it may be my need to get use to them. They are not noise cancellation however that is not a deal breaker.
I am loving the sound quality it is superb. I like how the ear buds are light weight on my ears.
Cons: They are difficult to put on when I am wearing earrings and they feel awkward however it may be my need to get use to them. They are not noise cancellation however that is not a deal breaker.
I have managed to place them on my ear when I am wearing earrings (especially large ones). I do find the sound way better when I can place the ear buds where my earrings sit. Still enjoy the comfort. Pros they don’t slip out nor do they need constant adjustments,
Response from bose.comBy Fiona M., Customer Support, February 20, 2024
Thanks for your review! I'm happy to hear you're enjoying the audio quality and comfortable, stable fit of your Ultra Open Earbuds. You mentioned that you're having some trouble putting them in. While it can take a few uses to get used to the wrap-around design, you will grow accustomed to it, and eventually, you'll even forget you're wearing the earbuds, thanks to the flexible joint design and feather-light grip. We hope this information is useful.
Warm regards,
Fiona M. - Customer Support
Warm regards,
Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Please refund the earbuds
on April 22, 2024
Posted by: Myrnabose
Gender:Female
Length of ownership:1 week
I bought a few weeks ago. Use them for the first time on an airplane. And I could hear everything that was going on. The fitting is not correct. It hurts the back of my ear. I will be returning them
Response from bose.comBy Global Customer Service, April 24, 2024
Thanks for reviewing the Ultra Open Earbuds! Please note that these earbuds don't feature noise cancelling. However, I'm sorry to hear the earbuds were hurting you; in such cases, I'd recommend contacting our customer support team, who can assist you in regard to the earbuds' fit. Warm regards, Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
De très bonnes fonctionnalités
on August 14, 2024
Posted by: Jocelyn
En effet je l’ai acheté il y a un mois j’en suis plus que satisfait il répond plus que je l’espérait
Written by a customer while visiting bose.com
Customer Rating
5
The best!
on October 5, 2024
Posted by: Tj
Gender:Male
Length of ownership:1 week
No words to express the quality of sound, so the best word would be....BOSE!!
Written by a customer while visiting bose.com
Customer Rating
1
Bose failed me
on December 9, 2024
Posted by: Peehlove
Gender:Female
Length of ownership:1 month
Right off the top I've had issues. Delayed connection and receiver cannot hear me many of times during the call. Called support for help and they couldn't do anything so they said I need to swap them out free of charge. I asked for quicker shipment or something and they said no. I expected so much for this item and Bose, took me a couple months to finally pull the trigger and I'm so disappointed.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing item
on January 10, 2025
Posted by: Tarver
Gender:Female
Length of ownership:1 week
I purchased this item a few weeks ago and as always I am totally satisfied with my purchase. This is my 3rd purchase (2 items for me and one a gift for a friend). I and my friend love the items fro Bose. The noise canceling ear buds are amazing and these are amazing because I can hear my surroundings but still can clearly hear the sound from my ear buds. Forever a customer!
Written by a customer while visiting bose.com
Customer Rating
5
Lightweight and very comfortable to wear.
on February 19, 2024
Posted by: Krissy81
Gender:Female
Length of ownership:1 month
Excellent product to wear in factory settings and at the gym.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing earbuds!
on March 3, 2024
Posted by: Kap424
Gender:Female
Length of ownership:1 month
These earbuds are fantastic for what they are. They are not noise canceling but you definitely have no problem hearing the full scope of the sound while still being aware of your surroundings. These would be ideal for you if you are out on a walk, at the gym, on a plane, etc. The immersion mode is amazing as it completely keeps the sound directly in front of you, so you definitely get a consistent amazing sound. The design of these are excellent for people who don't or can't wear earbuds inserted in your ear, as they sit outside the canal but still give you amazing sound. They are lightweight, easily slide up and down on the back of your ear so you can adjust the way you hear your sounds. Once placed in your perfect spot, they do not move at all. You will not have to worry about them falling off, they definitely won't! They are so comfortable and lightweight that you might forget you even have them on! The battery lasts a long time and quickly charges when needed. As someone who struggles wearing regular style earbuds, I highly recommend getting these! You won't be disappointed!
Written by a customer while visiting bose.com