Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,613 Reviews)
Rating breakdown 3,613 reviews
5 Stars
2,325
4 Stars
662
3 Stars
331
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
5
Finally Something That Stays!
on February 8, 2025
Posted by: kitatik
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I'm a dancer and when it comes to competitions, you don't always get to play your music because there are 100 other people practicing at the same time. These are the only headphones I've been able to use that haven't flown off of my head while turning and dancing full out.
Written by a customer while visiting bose.com
Customer Rating
2
Ummm well….
on February 8, 2025
Posted by: Dad Open air
Length of ownership:1 week
I thought it would be nice to have an open air headset. It fit nicely however i had to many drop connections on both my iphone and ipad that it made it totally unusable. No matter what i tried deleting it from the app and Bluetooth or even resetting the buds did nothing. I might get lucky once ot maybe twice but totally not what i was expecting. I manage to get it returned and hopefully the next one will be better. I will update my stars if that works out with the newer ones.
Response from bose.comBy Bose, Customer Support, February 10, 2025
Thanks for your review. We are sorry to hear about the connection issue you have experienced with the Bose Ultra Open earbuds. Electronics, such as cell phones, tablets or computers, might need to be reset on occasion to correct minor issues. This is typically done by turning the device off, then powering it on again. If the Bluetooth connection between your system and a connected device (e.g. laptop, smartphone, or Bose app) is intermittent or is lost unexpectedly, try the following:
https://www.bose.co.uk/en_gb/support/articles/HC799/productCodes/ULT-HEADPHONEOPN/article.html
Alternatively, please reach out to our customer support team for further assistance by clicking this link here: https://www.bose.de/de_de/contact_us.html
Regards
-Jolie - Customer support
https://www.bose.co.uk/en_gb/support/articles/HC799/productCodes/ULT-HEADPHONEOPN/article.html
Alternatively, please reach out to our customer support team for further assistance by clicking this link here: https://www.bose.de/de_de/contact_us.html
Regards
-Jolie - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
New Experience
on February 8, 2025
Posted by: Dbruns
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] These are great for everyday use! I usually listen to headphones when other people are around (otherwise I will just listen out loud) and either would listen to low volume or have one earbud out and now that isn't a concern since I can have them in and on and still hear someone that wants to tell me something at work or home. My only thing to point out is if the environment is really loud you may not have the best ability to really hear all of what you're listening to.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound!
on February 8, 2025
Posted by: Deeznutz
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] Wanted to try a different type of ear buds and this one was surprisingly awesome! Great sound but yet still able to hear the world around you! Highly recommend especially for people who don’t like or have heard time with the ones that go in your ear.
Written by a customer while visiting bose.com
Customer Rating
3
The Bose
on February 9, 2025
Posted by: Kitty
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Bose Speakers have been a staple of my household since I was a young girl. My dad was a dj and he would blast music everyday after school and we would jam out. So of course when I heard about the open ear idea I was ready to check it out. I received my pair for Christmas and was excited to stunt with them. Now the base isn't as I'd like but the noise quality is great. However I have been experiencing some static in the background while is use. Figured they weren't charged fully. Once charged fully, I was still experiencing the static. I do enjoy how the fit is on my ear. They also lose connection to my iPhone often but connects back. Sometimes they lose connection to the complete phone and I have to place them back inside the case to reconnect. Although the phone is in my hand. Over all I really like the open ear bose headphones just have a few kinks they need to be fixed if u ask me! Also it would be nice to have a case sleeve or something its often hard keeping up with them.
Response from bose.comBy Bose, Customer Support, February 10, 2025
Hello,
I'm happy to see that you're a long time fan of Bose, and that you love the sound quality of the earbuds.
The static sound is odd, I'd recommend checking that you don't have anything causing interference with the Bluetooth connection between your earbuds and the phone. This could be your phone case if there is any metal in it, another Bluetooth connection in use from your phone, such as a smartwatch. Other devices such as wireless routers, or similar can also cause interference. Please try our troubleshooting guide here: https://bose.life/4gzgVDJ
Or please reach out as we'd love to help: https://bose.life/contact
Nic - Customer Support
I'm happy to see that you're a long time fan of Bose, and that you love the sound quality of the earbuds.
The static sound is odd, I'd recommend checking that you don't have anything causing interference with the Bluetooth connection between your earbuds and the phone. This could be your phone case if there is any metal in it, another Bluetooth connection in use from your phone, such as a smartwatch. Other devices such as wireless routers, or similar can also cause interference. Please try our troubleshooting guide here: https://bose.life/4gzgVDJ
Or please reach out as we'd love to help: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Excellent!!!
on February 9, 2025
Posted by: Bgfromdr
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought them about a month a go and yes,I'm happy with them but l would love for them to be a bit lauder
Written by a customer while visiting bose.com
Customer Rating
4
Comfortably and secure
on February 9, 2025
Posted by: m1andrew
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Purchased these a couple of weeks ago and was skeptical . I've always had problems with ear buds falling out of my ears . These stay in place and are so comfortable I forget I'm wearing them
I like the open feature and feel like I get good result even though I'm able to hear my environment around me when I'm wearing them .
I like the open feature and feel like I get good result even though I'm able to hear my environment around me when I'm wearing them .
Written by a customer while visiting bose.com
Customer Rating
5
The best design and sound
on February 9, 2025
Posted by: Moco
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] Finally good looking earbuds that stay in AND have the best sound without blasting into your ear!! Just love them and their sound
Written by a customer while visiting bose.com