Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,614 Reviews)
Rating breakdown 3,614 reviews
5 Stars
2,326
4 Stars
662
3 Stars
331
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
5
Best purchase ever!
on February 8, 2025
Posted by: Shannon
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I am super impressed with the quality and the sound is amazing!! The fit is spot on and so comfortable. Get the diamond why it’s so gorgeous
Written by a customer while visiting bose.com
Customer Rating
3
Still figuring it out!!
on February 8, 2025
Posted by: GB
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] The calls are difficult to hear but music is fine. I have to press the bud in to listen into. Don't find anything extraordinary soundwise, it being a Bose product.
Response from bose.comBy Bose, Customer Support, February 9, 2025
Hi.
Thank you for your post. Open-ear headphones and earbuds sit outside the ear canal and direct sound inward. This allows the user to still hear and observe his or her surroundings. Unlike in-ear and around-ear designs, there is no intended audio isolation, by design. This may result in an audio experience that may be perceived as lower than traditional around-ear or in-ear headphones. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. Open-ear headphones and earbuds sit outside the ear canal and direct sound inward. This allows the user to still hear and observe his or her surroundings. Unlike in-ear and around-ear designs, there is no intended audio isolation, by design. This may result in an audio experience that may be perceived as lower than traditional around-ear or in-ear headphones. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
very comfortable to wear
on February 8, 2025
Posted by: k gma
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] purchased these a couple of months ago. love them so much that i purchased a second set. love, love.
Written by a customer while visiting bose.com
Customer Rating
5
Great fit and sound
on February 8, 2025
Posted by: Shell
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Love them fit perfectly and sound amazing!!!!!!!!!
Written by a customer while visiting bose.com
Customer Rating
5
Very comfortable earbuds
on February 8, 2025
Posted by: Erc
[This review was collected as part of a promotion.] I've had these open ear buds about 2 weeks and have been very satisfied with them. Very comfortable on my ears. Wearing them over 8 hours at work and have not experienced any discomfort. Sound is as expected from Bose, well balanced and have no issues. Sound quality during phone calls has been trouble free. I have not had any connectivity issues so far. Overall very satisfied with my purchase.
Written by a customer while visiting bose.com
Customer Rating
3
Good but could be better
on February 8, 2025
Posted by: Tas
Beautiful color and it is amazing from the standpoint of allowing me to stay in tune with my environment. My only issue is when I take calls. The person on the other end never hears me and I always have to take the headphones off. It is very annoying when I out and about. I hope Bose goes and fixes this especially after paying so much
Response from bose.comBy Bose, Customer Support, February 10, 2025
Hello, I am glad to hear that you are enjoying the Ultra Open earbuds, if people are struggling to hear you during calls, I recommend that you view our troubleshooting suggestions found here on our support website; https://bose.life/4hu5LSh. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
4
Great for regular size ears!
on February 8, 2025
Posted by: MPS64
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] Great sound. Stays in place. Like being able to hear around when I’m walking. I have larger ears so fit isn’t perfect as I have to turn the volume higher
Written by a customer while visiting bose.com
Customer Rating
4
Great product, some quality problems.
on February 8, 2025
Posted by: Jim
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] Absolutely love the product, especially for the gym and outdoor running. I love the additional awareness of my surroundings that the open earbuds offer. However, I've already had to return them twice. Bose has been great in the process, but I'm hoping this pair doesn't have the quality problems the previous two did.
Written by a customer while visiting bose.com