Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,614 Reviews)
Rating breakdown 3,614 reviews
5 Stars
2,326
4 Stars
662
3 Stars
331
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
5
Best open earbuds
on February 6, 2025
Posted by: Jd
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I am so thrilled with these earbuds, all in-ear types are painful to me, and the sound quality on my bone-conduction headphones wasn't great. These barely feel like they're there, they are cute, and the sound is great.
Written by a customer while visiting bose.com
Customer Rating
5
Outstanding Performance
on February 6, 2025
Posted by: Mike S
Length of ownership:1 month
[This review was collected as part of a promotion.] I had a little bit of trepidation buying these because of some of the reviews I read about open ear buds in general, but all those fears and concerns were baseless. The sound of these are excellent, but the true differentiating factor is their comfort. They’re very secure on your ears, but they are so comfortable that sometimes you forget you have them on. The other aspect of these that I like is that you don’t feel like you were in a tunnel like you do with some earbuds that fit into the ear canal
Written by a customer while visiting bose.com
Customer Rating
5
Because In-Ear Buds Suck!
on February 6, 2025
Posted by: Siggy Radcliffe
[This review was collected as part of a promotion.] Hated In-Ear music buds...these are exactly what I've always wanted!
Written by a customer while visiting bose.com
Customer Rating
2
Not that great.
on February 6, 2025
Posted by: Ashok
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Not happy, many complaints. Not catching onto Bluetooth many a times, left earbuds having issue in charging as well as flashing red for no reason, since the next moment it will show 100% charge, all kind of issues
Response from bose.comBy Bose, Customer Support, February 9, 2025
Hi Ashok.
Thank you for your post. I understand that you are having difficulties with your earbuds. Usually, this is due to the earbuds needing an update. Here are the steps, https://bose.life/3NXmDUi. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. I understand that you are having difficulties with your earbuds. Usually, this is due to the earbuds needing an update. Here are the steps, https://bose.life/3NXmDUi. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing !
on February 6, 2025
Posted by: Aries
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Had this about a month now. Loving it. Work use and it does not slip off and nice and snug.
Written by a customer while visiting bose.com
Customer Rating
2
Nice sound. Terrible call quality
on February 6, 2025
Posted by: Disappointed
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I love the open ear design, the comfort, and the sound quality for listening (music, podcasts, etc) so why 2stars? 1. I’ve had off and on again issues with the two buds being slightly out of sync (echo chamber) and have had to reset the buds twice in the first month to resolve. 2. The biggest single frustration- the microphone quality for phone calls is terrible, rendering them borderline unusable for calls with friends and completely unusable for business calls. I have tried to use these in several quiet locations, unfortunately always with the same result. Calls on the Ultra Opens are so frustrating that I have to carry an old pair of 3rd gen airpods in case a call comes in. I have the current update installed. I’m wearing them properly. Just a poor set of design choices that results in a disappointing product. Worth it?
Response from bose.comBy Bose, Customer Support, February 9, 2025
Hi.
Thank you for your post. I understand that you are having difficulty during calls with your earbuds. Make sure the microphone holes on the inner edges of the earbuds are not blocked. Here are the steps to check. https://bose.life/3ATowhy. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. I understand that you are having difficulty during calls with your earbuds. Make sure the microphone holes on the inner edges of the earbuds are not blocked. Here are the steps to check. https://bose.life/3ATowhy. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Sound quality like no other
on February 6, 2025
Posted by: Robin 14
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I love my Bose earbuds! I walk in the park everyday and can now listen to my favorite tunes and still be aware of my surroundings. I used to use over the ear headphones and that was unsafe not being able to hear someone approaching from behind. The sound quality is impeccable!! Thank you Bose!!
Written by a customer while visiting bose.com
Customer Rating
5
Most comfortable ear buds ever
on February 6, 2025
Posted by: Shelly2873
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought these ear buds because Bose means quality sound. I did not expect the absolute comfort. I usually have to take ear bid out after an hour or so, but not these!! To add to the magnificence of these bud, the feel of surround sound while you listen to anything is nothing short of magical. I always expect excellence from Bose. These blew my expectations out of the water. I am in love.
Written by a customer while visiting bose.com