Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,591 Reviews)
Rating breakdown 3,591 reviews
5 Stars
2,309
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
5
Amazing
on September 1, 2025
Posted by: Bige7375
Gender:Male
Length of ownership:1 month
Great sound. I was skeptical at first but you can feel every ounce of your music
Written by a customer while visiting bose.com
Customer Rating
5
Great
on September 5, 2025
Posted by: TarakianWarrior
Gender:Female
Length of ownership:1 month
I bought these a month ago and it took me a bit to find the "sweet spot" but once I found it I have been happy ever since. I am extremely hard of hearing and wear hearing aids that are connected to my phone so I cannot use the Earbuds while wearing the hearing aids but other than that I am very happy with my purchase.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect for different needs
on September 11, 2025
Posted by: Bernice
Gender:Female
Length of ownership:3 months
I have a teenager, and while this should be self-explanatory, let me explain. She hasn’t taken off her headphones for more than a few minutes in over four years. I was so frustrated at constantly having to text her whenever she was needed, and the in-ear headphones caused a lot of stubborn earwax build-up that we had to deal with.
So I got her the Bose Open Ear headphones—and just like before, they haven’t come off. But this time, at least she can hear her surroundings. She’s still able to enjoy her music and podcasts, but now she can respond when someone calls her, hear me without shouting, and even stay aware of what’s happening around her.
As a parent, that’s a huge relief. No more isolation, no more ear problems—just a happy teenager who still gets her constant soundtrack, and a parent who doesn’t feel ignored.
Because of this, I got a second pair for myself. I had the previous in ear Bose and it never quite fit right. These solve that issue for me and I am overall extremely satisfied.
Written by a customer while visiting bose.com
Customer Rating
1
So disappointed!!! In these open ear buds
on September 12, 2025
Posted by: Ritaboo
Gender:Female
Length of ownership:6 months
I have had the worst experience with these headphones the connection sucks, this is my 4th pair and still having issues with people hearing me, they either breaking up during conversations or I sound muffled like I'm far away talking making it difficult for them to understand me. I love the style but the connection is horrible for phone calls
I will not be looking to invest in another pair of bose
I will not be looking to invest in another pair of bose
Response from bose.comBy Bose, Customer Support, September 12, 2025
Hi Ritaboo! We're really glad to hear you love the style of our product thank you for sharing that! We're sorry to hear about the issues you've experienced, and we'd love the chance to make it right. To help out, we've put together a couple of troubleshooting guides that will resolve the concerns:
Intermittent connection: http://bose.life/48bDAp9
Microphone issues: http://bose.life/464Apyl
Rest assured, this guide should definitely help you out.
Gem - Customer Support
Intermittent connection: http://bose.life/48bDAp9
Microphone issues: http://bose.life/464Apyl
Rest assured, this guide should definitely help you out.
Gem - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great for Cycling
on September 22, 2025
Posted by: RDB
Gender:Male
Length of ownership:1 month
So very comfortable. I bought them specifically to wear during cycling, but I now find myself reaching for these earbuds more frequently over my others. While cycling it is great to maintain situational awareness while listening to music and getting updates on my training.
Written by a customer while visiting bose.com
Customer Rating
5
Great
on September 30, 2025
Posted by: Hien
Very good , i like it , great , very pleasant to the ears
Written by a customer while visiting bose.com
Customer Rating
5
Best quality and great color.
on October 4, 2025
Posted by: Kev
Gender:Male
Length of ownership:1 month
I owned the baby blue open earbuds three months before I bought the purple ones. The earbuds are easy to wear. No soreness on my ears. I’m able to listen to my music and hear the surrounding noises. I wear them to walk my dog. The sound is crisp and clear. I can hear cars coming up from behind. I bought my second pair because purple is my favorite color. You can never go wrong with Bose. The quality is by far the leader of the pack.
Written by a customer while visiting bose.com
Customer Rating
1
on March 13, 2025
Posted by: Melbourne
Gender:Male
Length of ownership:1 month
I'm glad you asked. I haven't been able to keep my right earbud charged. I've had it plugged in and it hasn't worked for 3 days
Response from bose.comBy Bose, Customer Support, March 13, 2025
Hello and thank you for your review, We are sorry to hear you are having trouble charging the earbuds.
We would love to assist you with this please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We would love to assist you with this please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com