Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,620 Reviews)
Rating breakdown 3,620 reviews
5 Stars
2,330
4 Stars
663
3 Stars
332
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
5
Just incredible!
on January 22, 2025
Posted by: Jjbot
Gender:Female
Length of ownership:1 month
So incredibly light on the ears and the sound is ethereal. So glad I spent the money on these.
Written by a customer while visiting bose.com
Customer Rating
3
Phone calls
on January 24, 2025
Posted by: Tomas
Gender:Male
I have them for about 2 weeks now I think quality of the music is fantastic but there is a very serious issue when you use them as phone calls there is very little option to make a volume up so it's really hard to hear someone talking especially when you in a crowded era. People told me that losing my connection looks like not enough microphones to pick up the voice I think quality is fantastic when you listening to the music doesn't matter but talking on the phone creates a problem. Seems to me like they losing connection easily I hope Bose will send some updates before I will decide to return them to improve volume talking
Response from bose.comBy Bose, Customer Support, January 24, 2025
Thanks for your review. We are glad to hear you love the quality of the Bose Ultra Open earbuds. The Bose Ultra Open Earbuds are a totally new kind of audio wearable device: premium sound built into a cuff-shaped earbud that doesn’t cover your ear. Proprietary Bose Open Audio technology allows the earbuds to play rich, immersive audio privately even though the speakers on the earbuds. Proper fit is important for product comfort and performance. If the earbuds do not fit properly or the orientation is incorrect it could lead to poor audio or mic performance. If the volume level heard from your product is faint or quieter than normal, try the following:
https://www.bose.co.uk/en_gb/support/articles/HC2170/productCodes/ULT-HEADPHONEOPN/article.html#:~:text=Be%20sure%20the%20earbuds%20are,poor%20audio%20or%20mic%20performance.
Alternatively, please reach out to our social media or support team for further assistance here:https://support.bose.com/s/get-help-landing-page?language=en_US
Regards
-Jolie - Customer Support
https://www.bose.co.uk/en_gb/support/articles/HC2170/productCodes/ULT-HEADPHONEOPN/article.html#:~:text=Be%20sure%20the%20earbuds%20are,poor%20audio%20or%20mic%20performance.
Alternatively, please reach out to our social media or support team for further assistance here:https://support.bose.com/s/get-help-landing-page?language=en_US
Regards
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Fit and sound
on January 31, 2025
Posted by: Rick
Length of ownership:1 year or longer
The ear buds fit in my ears flawlessly and sound great.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect for me
on January 31, 2025
Posted by: Tunes
Gender:Male
Length of ownership:1 month
So far these are the best I've used. These work perfectly of me. Better than in ear buds that cause me comfort issues. Better then other open ear clip on buds as well. Price may be a point of contention but...you get what you pay for.
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on February 1, 2025
Posted by: Blue Moons
Gender:Female
Length of ownership:1 month
These are very comfortable and easy to use. You can hear the music and if you choose the people around you
Written by a customer while visiting bose.com
Customer Rating
5
Amazing project
on February 2, 2025
Posted by: Bee mama
Gender:Female
Length of ownership:1 month
They are light weight and comfortable to wear. I forget I have them on. They have great sound and the battery life is amazing.
Written by a customer while visiting bose.com
Customer Rating
5
Different but great !
on February 2, 2025
Posted by: Jess
Gender:Female
Length of ownership:1 month
I actually love these! At first they feel like they might fall out, but they haven’t at all! I run and workout and they never fall out!! Super comfortable and sound quality is great even being open ear. Sound can go very loud and I have been told if it is up all the way you can hear it but cannot make out the song or what it is saying. I think the negative reviews on this are a little dramatic, my only complaints are the price, the fact that you can’t locate them like with AirPods or most other earbuds, and the quality talking on the phone isn’t great. Otherwise these are great, I have had a very hard time with earbuds fitting in my ear and causing pain so these were one of the only few that I liked and fit comfortably!
Written by a customer while visiting bose.com
Customer Rating
5
Great buy
on February 2, 2025
Posted by: RobbieRob
Gender:Male
Length of ownership:1 month
So far I like them! You can't feel them on your ears.lol the barrier life is long.
Written by a customer while visiting bose.com