Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.4
(3,622 Reviews)
Rating breakdown 3,622 reviews
5 Stars
2,332
4 Stars
663
3 Stars
332
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
5
Comfortable and nice sound
on October 23, 2024
Posted by: Rodnie
Gender:Female
Length of ownership:1 month
Cannot speak to the reliability of these (I've only used them for one run), but the sound quality is great, they are comfortable, and they stay on my small ears.
Written by a customer while visiting bose.com
Customer Rating
3
On the fence
on October 23, 2024
Posted by: Mk98vette
Gender:Male
Length of ownership:1 month
Deciding whether to keep them. Great sound quality for music but really struggling with call quality. Almost impossible to hear call with only one ear piece in. Something needs to be done about increasing volume for calls.
Response from bose.comBy Customer Service, October 24, 2024
Thanks for your review. We are glad to hear you are a fan of Bose sound. The Bose Ultra Open Earbuds are a totally new kind of audio wearable device: premium sound built into a cuff-shaped earbud that doesn’t cover your ear. Proprietary Bose Open Audio technology allows the earbuds to play rich, immersive audio privately even though the speakers on the earbuds sit a short distance from your ear canal,
We kindly invite you to visit our support page for some troubleshooting steps here:
https://www.bose.co.uk/en_gb/support/troubleshooting/articles/productCode/ULT-HEADPHONEOPN/troubleshooting.html?category=Sound
Alternatively, please reach out to our social media support team for further assistance.
Regards
- Jolie - Customer Support
We kindly invite you to visit our support page for some troubleshooting steps here:
https://www.bose.co.uk/en_gb/support/troubleshooting/articles/productCode/ULT-HEADPHONEOPN/troubleshooting.html?category=Sound
Alternatively, please reach out to our social media support team for further assistance.
Regards
- Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great sound improvements, instructions a problem
on October 23, 2024
Posted by: URvA
Gender:Male
Length of ownership:1 week
On the positive side, the sound quality is great, and I love that I can hear everything going on around me, especially when running outside but also when my wife wants to talk to me. It also works well with both my Windows 10 computer, my phones, and my Apple iPod and iPad. Unlike the Bose Flex, the volume controls on the ear phones actually work. They are a real improvement over all the ear phones I have been using, both from Bose and Apple. On the negative side, the guidance in the BOSE app is not clear and simple, took me forever to even find it. And the directions given in the support emails do not reflect what I see in the app. And managing the sound between different sources is not easy
Written by a customer while visiting bose.com
Customer Rating
5
Best earbuds
on October 24, 2024
Posted by: Lisa Jean
Gender:Female
Length of ownership:1 month
I bought these a couple weeks ago and they are the best buds I have owned. I have bought many buds even the older Bose. These don’t hurt you can’t even feel them in your ears
Written by a customer while visiting bose.com
Customer Rating
5
Very light weight!
on October 24, 2024
Posted by: Foreverpfunk
Gender:Female
Length of ownership:1 month
I bought these 2 weeks ago and love them. Can't even tell I'm wearing them.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound
on October 25, 2024
Posted by: SD
Gender:Female
Length of ownership:1 week
Excellent sound and stay on well. I love the immersive option for music. I typically listen to audio books or podcasts in the regular stereo mode. Overall comfort is very good as it does not press too hard on the ears. I like to wear these around the house and when I walk outside so I can hear my surrounding some. I have not tried a phone call. I prefer my noise canceling ear buds for calls to block out any outside noise.
Written by a customer while visiting bose.com
Customer Rating
5
Loving them!!!
on October 25, 2024
Posted by: Teresahisqueen
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought these two months ago and the clarity is unbelievable, I love them.
Written by a customer while visiting bose.com
Customer Rating
5
on October 25, 2024
Posted by: Vinnie2
Gender:Male
Length of ownership:1 month
I thought the earbuds I purchased were innovative and of the highest quality. I only buy Bose and have for a very long time. I have problems with earbuds in my ear canal and love the clip ons. Great Idea as usual.
Written by a customer while visiting bose.com