Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,591 Reviews)
Rating breakdown 3,591 reviews
5 Stars
2,309
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
5
Great product
on January 28, 2025
Posted by: Alex
Gender:Male
Length of ownership:3 months
Fun new design, very comfortable, stays on during workouts, sound quality is great however they’re not as loud as quiet comfort due to them being outside the ear canal. Plenty loud enough to hear fine while working out and it’s nice to be able to have a conversation etc while listening to music. Battery lasts significantly longer than previous models.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing real-life sound and the best technology ap
on February 15, 2025
Posted by: Tgr73
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] If you have ever dreamed of having a real life soundtrack, this is it! The audio is clear and you hear your surroundings, but more importantly intuitive technology connects multiple Bose products. The Smart Sound bar uses the Open Earbuds for surround sound. Best of all, the Bose app found an old friend - 10+ year old Soundlink Mini and synced up.
Written by a customer while visiting bose.com
Customer Rating
5
Almost TOO comfortable!
on February 22, 2025
Posted by: Chewii
[This review was collected as part of a promotion.] They're so comfortable that I've jumped in the shower with them twice after my workout because I forgot they were on!
Written by a customer while visiting bose.com
Customer Rating
1
Not good at all
on February 25, 2025
Posted by: Lupe
Gender:Female
Length of ownership:1 month
I bought them this month and they don’t work at all. I hear them but they don’t hear me. I want to return them. Please send a return item.
Written by a customer while visiting bose.com
Customer Rating
1
on March 7, 2025
Posted by: Unique
Gender:Female
Length of ownership:3 months
I'm able to hear my music, hear incoming calls but when I go to answer I'm not able to hear the person nor can the caller hear me. so I have to use my phones earpiece for phone calls INCONVENIENT
Response from bose.comBy Bose, Customer Support, March 10, 2025
Thank you for your review, We are sorry to hear you are having trouble hearing call audio. Making sure your phone is set to bluetooth audio on the phone is important to make sure this is working.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great!
on March 8, 2025
Posted by: SamO
Gender:Female
Length of ownership:1 month
Love these! No itchy ears and the sound is really good! They are comfortable and perfect for wearing at work when people will stop to talk to me often.
Written by a customer while visiting bose.com
Customer Rating
1
Pairing priblem
on March 10, 2025
Posted by: Dez
Gender:Male
Length of ownership:1 week
So far, not so good. Battery is fully charged, but they pairing and unpairing whether I'm on the phone or listening to music.
Response from bose.comBy Bose, Customer Support, March 10, 2025
Hi Dez, sorry to hear you're experiencing issues with unexpected disconnections when using the buds. I'd encourage you to check out this help article that will assist you in resolving any connection problems. https://www.bose.co.uk/en_gb/support/articles/HC799/productCodes/ULT-HEADPHONEOPN/article.html.
Still need support? We're here to help. Head to https://bose.life/3ET4mCs to get in touch.
Jeff - Customer Support
Still need support? We're here to help. Head to https://bose.life/3ET4mCs to get in touch.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Outstanding product.
on March 11, 2025
Posted by: VWbusma72
Gender:Male
Length of ownership:1 month
I have used bone conducting headphones for many years now because of the necessity to hear my surrounds. I was skeptical at first because I had never used any other type of open-ear headphones. These did not disappoint. The timeless and legendary Bose sound comes through very well. Some reviews online about the bass response of open-ear headphones didn’t give much hope that the bass sound would be very pleasing. I must say, I was surprised at how well the bass sounds, and the rest of the tones for that matter, come through. Noisy environments might cause one to pause using open-ear headphones, but these produce a decent sound at moderate volume in noisy environments where you need to hear your surroundings.
Written by a customer while visiting bose.com