Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.4
(3,624 Reviews)
Rating breakdown 3,624 reviews
5 Stars
2,333
4 Stars
664
3 Stars
332
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
5
on October 16, 2024
Posted by: Peter L
[This review was collected as part of a promotion.] So far it’s been Fantastic- I love the sound feel on my ear - I made a great buy - Don’t even know it’s there and with a great sound fantastic
Written by a customer while visiting bose.com
Customer Rating
5
Awesome product
on October 16, 2024
Posted by: Ashliitrista
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Bought these two weeks ago, love them. Love being able to hear what’s around me and what I want to hear privately. It’s like someone said I wanna take the ability to listen to music like it’s out loud and made it a private experience.
Written by a customer while visiting bose.com
Customer Rating
5
Bose Ultra Open Earbuds
on October 16, 2024
Posted by: Joan15
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] The new Ultra Open Earbuds awesome! All my kids are asking for them.
Written by a customer while visiting bose.com
Customer Rating
4
Ear comfort
on October 16, 2024
Posted by: SeaShells
[This review was collected as part of a promotion.] I bought these a month ago. My ears hurt with most in ear buds, so I wanted the open ear. I can wear them for several hours and the sound is great for me. The do get a little sore on the ear after that, but that is about all I need them for anyhow.
Written by a customer while visiting bose.com
Customer Rating
5
My buddy
on October 16, 2024
Posted by: ANZIE
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I love my Bose ultra open earbuds. This is buddy, once I leave the house until I come back it’s on my ears, You didn’t notice that was there.
Written by a customer while visiting bose.com
Customer Rating
5
awesome, highly recommend
on October 16, 2024
Posted by: akcbk
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought them a month ago and wish I had them sooner. such good quality and the music adjusts according to the settings in the app. my sibling even tried to steal them 😂 love love love
Written by a customer while visiting bose.com
Customer Rating
2
Did not meet expectations!
on October 16, 2024
Posted by: Paul
[This review was collected as part of a promotion.] First of all sometimes it is hard to hear when making phone calls, it has also been cutting off randomly. When there is noise around the music can become cloudy. Being a new product they need to make updates on the issues to make this a great earbud.. I returned these earbuds.
Response from bose.comBy Customer support, October 16, 2024
Hello Paul, thank you for your review. I am sorry the Ultra open earbuds aren't meeting your expectations.
If you are experiencing poor audio quality while on a call here are a few steps to try https://bose.life/407yQNd
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
If you are experiencing poor audio quality while on a call here are a few steps to try https://bose.life/407yQNd
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
A sad bus
on October 16, 2024
Posted by: Buddercup27
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I like the comfort of the Bose over the ear headphone buds and the color black is sleek I do not like the audio I do know with over ear buds the audio quality is limited but I can’t even return or exchange for the Uber ear buds now and idk I wish I had another option to try
Response from bose.comBy Customer Support, October 17, 2024
Hello,
Thank you for sharing your experience with the Bose Ultra Open Earbuds.
I am happy to hear that you love the design and comfort of these earbuds, but sorry that you are not fully satisfied of the audio quality. By design, the open earbuds don’t block out the world or have noise cancelling, which make the experience a lot different in comparison with traditional earbuds. They do have an automatic volume control feature, accessible in the Bose app, that helps you hear your music evenly as your environment changes from quiet to loud and back. But in very noisy environments where noise cancelling is helpful, traditional earbuds such as the Bose QuietComfort Ultra Earbuds could a better choice if you prefer to not hear your surroundings as well as your music.
Best regards,
Lau - Customer Support
Thank you for sharing your experience with the Bose Ultra Open Earbuds.
I am happy to hear that you love the design and comfort of these earbuds, but sorry that you are not fully satisfied of the audio quality. By design, the open earbuds don’t block out the world or have noise cancelling, which make the experience a lot different in comparison with traditional earbuds. They do have an automatic volume control feature, accessible in the Bose app, that helps you hear your music evenly as your environment changes from quiet to loud and back. But in very noisy environments where noise cancelling is helpful, traditional earbuds such as the Bose QuietComfort Ultra Earbuds could a better choice if you prefer to not hear your surroundings as well as your music.
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com