Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.4
(3,624 Reviews)
Rating breakdown 3,624 reviews
5 Stars
2,333
4 Stars
664
3 Stars
332
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
3
Great earbuds but mic needs work
on September 18, 2024
Posted by: Chris
Gender:Male
Length of ownership:6 months
Really nice earbuds to listen to music but horrible when you are on the phone. The other party on the phone can hardly hear you talk. For the money I expected more. If they get the mic fixed they would be perfect. Do not buy if you are expecting to take phone calls.
Response from bose.comBy Global Customer Service, September 19, 2024
Hello, it is really great to hear these are nice to listen to. These are designed to be good on phone calls. You can find guidance here to ensure great calls on these https://bose.life/47wtMUy
Thanks
Mike - Customer Support
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Nice but volume stinks
on September 18, 2024
Posted by: Boogie1
Gender:Male
Length of ownership:1 month
I love the fit of these earbuds, however the volume is less than desirable. If it was adequate, I’d give a 5 star review, and now I’m struggling to give them a 4.
Written by a customer while visiting bose.com
Customer Rating
4
Doesn't shut out the world!
on September 18, 2024
Posted by: Profaranha
Gender:Male
Length of ownership:1 week
They are in a class beyond compare. Minus one star for the price.
Written by a customer while visiting bose.com
Customer Rating
5
on September 18, 2024
Posted by: Parn
Gender:Male
Length of ownership:1 month
Everything is great, except my unit broke down 1 month after purchased. The left earbud won't be able to charge and stop working completely while the right one still functioning properly.
Anyway I am happy with the sound quality and its features. So, I contacted the service center for replacement ^^
Written by a customer while visiting bose.com
Customer Rating
4
Almost Perfect for Running
on September 18, 2024
Posted by: Azfit
Gender:Male
Length of ownership:1 month
Awesome sound, but wish it was a bit brighter and stronger at higher volumes, which is needed for running. If I sit still in a quiet room it is quite nice. When I need at higher volumes, the EQ seems to change to a lesser brilliance & power. I’m still not sure. The thing I like best as a runner is no stomping sounds in the ear buds! So annoying! So, this aspect is great. But! I live great audio too. One running review said the Comfort version provides both stellar audio & no stomping feedback.
Written by a customer while visiting bose.com
Customer Rating
1
Bose can do better
on September 19, 2024
Posted by: La boss
Gender:Female
Length of ownership:1 month
The product is a very cheap quality. Only good things is that’s it’s huge your ears so it won’t fall off
Response from bose.comBy Global Customer Service, September 19, 2024
Hello, we always aim for the highest quality products, so this is unusual to hear that you feel this way.
We are pleased for your interest in the product
Thanks
Matt - Customer Support
We are pleased for your interest in the product
Thanks
Matt - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing product! Great buy!
on September 19, 2024
Posted by: Ben167
Gender:Male
Length of ownership:1 year or longer
Absolutely love these! Allows me to listen to music while still being aware of my environment.
Written by a customer while visiting bose.com
Customer Rating
1
Bose ear buds
on September 19, 2024
Posted by: Sway
Gender:Male
Length of ownership:3 months
I bought 2 sets one for my mom and one for myself, both there is an issue with hearing! Numerous people, stated they can’t hear me and the volume level is turned up , not to mention trying to hear them as well is horrible , I thought maybe it’s just me , but no the other set exact same thing comfort is amazing but what good is that is the audio is trash 🚮, honestly waist of money and for this price I was expecting more, don’t wait your money on this , wish I hadn’t
Response from bose.comBy Customer Support, September 19, 2024
Thank you for your feedback. We’re sorry to hear about the issues you’ve experienced with both sets. It's disappointing to know that the call quality and volume haven’t met your expectations. We understand how crucial these features are and regret that they haven’t worked out for you. If there's anything we can do to assist or if you'd like to explore any solutions, please let us know.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com