Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.4
(3,624 Reviews)
Rating breakdown 3,624 reviews
5 Stars
2,333
4 Stars
664
3 Stars
332
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
2
Not worth the price
on September 18, 2024
Posted by: Mo
Gender:Female
Length of ownership:3 months
I purchased these a few months ago, and I don't even use them. The sound is super low. The only plus is that they don't fall out.
Written by a customer while visiting bose.com
Customer Rating
5
Great fit
on September 18, 2024
Posted by: Drew61
Gender:Male
Length of ownership:3 months
I purchased these a few months ago, they fit perfect, the sound quality is pretty good for open ear buds,
Written by a customer while visiting bose.com
Customer Rating
5
Ear Buds
on September 18, 2024
Posted by: Jaba
Length of ownership:6 months
One of the best ear buds I’ve ever had. They are very comfortable and easy to use.
Written by a customer while visiting bose.com
Customer Rating
2
Not Good
on September 18, 2024
Posted by: KTE
Gender:Male
Length of ownership:1 week
Horrible. They fit strangely and the app is a pain. Not simple to use. I'm sending them back.
Written by a customer while visiting bose.com
Customer Rating
5
Very comfortable
on September 18, 2024
Posted by: Rich
Gender:Male
Length of ownership:6 months
These are my favorite headphones. I love this form factor. You don’t want to use them in noisy conditions, but they’re great for walks or jogs, and every day wearing around the house. Super comfortable! Sometimes get they’re on your head.
Written by a customer while visiting bose.com
Customer Rating
2
Expected better
on September 18, 2024
Posted by: Tami
Gender:Female
Length of ownership:3 months
I love the design, they’re very comfortable to wear all day. The problem is is you can’t wear them all day I get maybe three hours of battery life and then I have to charge them for an hour. I lose connection easily between devices and at times, they just simply won’t connect at all For the purchase amount I’m extremely disappointed
Response from bose.comBy Customer Support, September 18, 2024
Hello Tami thank you for your Review.
We are glad to hear you find the Ultra earbuds Comfortable to wear all day!
In stereo mode, the earbud batteries will provide up to 7 hours of playtime or 48 hours of standby time (no audio playing). For all-day wear that involves a mix of audio listening and standby, the battery life will vary depending on the proportion of each. For example, 5 hours of audio would leave 10 hours of standby life remaining. And if the battery does run out, a quick 10-minute charge in the case will add up to 2 hours of playtime.
Electronics, such as cell phones, tablets, or computers, might need to be reset on occasion to correct minor issues such as Bluetooth connection. This is typically done by turning the device off, and then powering it on again.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We are glad to hear you find the Ultra earbuds Comfortable to wear all day!
In stereo mode, the earbud batteries will provide up to 7 hours of playtime or 48 hours of standby time (no audio playing). For all-day wear that involves a mix of audio listening and standby, the battery life will vary depending on the proportion of each. For example, 5 hours of audio would leave 10 hours of standby life remaining. And if the battery does run out, a quick 10-minute charge in the case will add up to 2 hours of playtime.
Electronics, such as cell phones, tablets, or computers, might need to be reset on occasion to correct minor issues such as Bluetooth connection. This is typically done by turning the device off, and then powering it on again.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
🤷🏿♂️
on September 18, 2024
Posted by: Kep
Gender:Male
Length of ownership:3 months
They just stopped working 🤷🏿♂️ I have tried everything
Response from bose.comBy Customer Support, September 18, 2024
Hi Kep,
We'd love to help, please reach out for help: https://bose.life/contact
Nic - Customer Support
We'd love to help, please reach out for help: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Sound quality
on September 18, 2024
Posted by: Mike
Very good sound quality, clear and crisp. All the things you come to expect from Bose
Written by a customer while visiting bose.com