Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,591 Reviews)
Rating breakdown 3,591 reviews
5 Stars
2,309
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
5
Great for small ears
on August 16, 2024
Posted by: Orejitas
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I finally bought the Bose Ultra Open Earbuds after a few months of thinking about it. I have small ears so earbuds that fit are really hard to find. I've been using them daily at work and at home. I've taken them on a 2-week trip in South America and they worked perfectly. I love them so much I bought a pair for my mom. They last a long time in between charges and they fit very comfortably (I sometimes forget I have them on). Also, I value the fact that I can still be aware of my surroundings when I use them. The only cons I found for me specifically are related to the fact that they can sometimes slide out if my ears at the gym and that they can heat up a little depending on the temperature (both ambient temperature and my own body temperature).
Written by a customer while visiting bose.com
Customer Rating
5
Julio
on August 19, 2024
Posted by: Boni
Excelente I love it.
Music sound so good and you can never believe the experience you are having.
Music sound so good and you can never believe the experience you are having.
Written by a customer while visiting bose.com
Customer Rating
1
Very sorely disappointed
on September 6, 2024
Posted by: Julie
Gender:Female
Length of ownership:1 month
I bought this a month ago and am entirely unhappy with the sound quality, specifically with phone calls. The sound quality is good for music etc, but with phone calls it’s basically unusable..bad and distant sound and an intolerable echo. I spent a lot of time with Bose support without resolution..they offered a replacement set and were very clear, if the replacement set was unsatisfactory it would be unreplaceable and non refundable…all the wrong answers.
Response from bose.comBy Customer Care, September 6, 2024
Hi Julie.
Thank you for your post. I'm sorry to hear that you are having difficulty with the earbuds during calls. Here are the steps to help you with this, https://bose.life/47di3Kt. Also, about the replacement concern, it will have a year of warranty. If you need further assistance, do get in touch with us at https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Thank you for your post. I'm sorry to hear that you are having difficulty with the earbuds during calls. Here are the steps to help you with this, https://bose.life/47di3Kt. Also, about the replacement concern, it will have a year of warranty. If you need further assistance, do get in touch with us at https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Ultra Open - Best for Runners
on September 13, 2024
Posted by: Pop
Gender:Male
Length of ownership:6 months
Absolutely the best earbuds for exercise. Great fit, don’t worry about them falling, and the sound quality you expect from Bose. Only missing feature is wireless charging capability. Would buy a sleeve that enables this if available.
Written by a customer while visiting bose.com
Customer Rating
5
It's like having a soundtrack to my life!
on September 21, 2024
Posted by: Kaysong
Gender:Female
Length of ownership:3 months
I've had the Open Earbuds for a couple of months, and they are amazing. I wear them at work so I can listen to music while I work and still interact with my boss when needed.
Written by a customer while visiting bose.com
Customer Rating
5
Great Job Bose!
on September 21, 2024
Posted by: Nikki
Gender:Female
Length of ownership:1 month
I purchased these about a month ago. I absolutely luv luv them!!
Written by a customer while visiting bose.com
Customer Rating
5
These are my favorite ear buds ever.
on October 1, 2024
Posted by: Smiles5226
Gender:Female
Length of ownership:1 month
I saw these online a couple months ago and finally decided to make the purchase! Best choice ever! I hated the way all of my other earbuds always seemed to want to fall out during exercising, and these are such a game changer! I absolutely love them and I’m so glad I finally bought them!
Written by a customer while visiting bose.com
Customer Rating
5
Overall all fantastic!
on October 8, 2024
Posted by: Davel
Gender:Male
Length of ownership:1 month
I've had this approximately a month. It's user friendly, sounds incredible, and best of all you can't even tell you have anything on your ears they are so light. And they don't move during exercise which is a primary reason for my puchase.
Written by a customer while visiting bose.com