Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,591 Reviews)
Rating breakdown 3,591 reviews
5 Stars
2,309
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
5
Excellent features
on May 4, 2024
Posted by: Quejoe64
Gender:Female
Length of ownership:1 week
Excellent sound, fits nicely on your ear! Long lasting battery's life too! Worth the investment.
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable and good sound quality
on May 4, 2024
Posted by: Filipe
Gender:Male
Length of ownership:1 month
The sound quality is better than I expected for open ear airbuds, it is very comfortable and ergonomic, I use it for meetings all day long and it is very good when cycling because I can listen to my music/podcasts but also pay attention to what is going on nearby.
Written by a customer while visiting bose.com
Customer Rating
1
Not worth price
on May 4, 2024
Posted by: Andy
Gender:Male
Length of ownership:1 month
Product is amazing to listen to music with, but horrible on phone calls. Sounds like you're inside a tunnel.
Response from bose.comBy Global Customer Service, August 1, 2024
Hello Andy, I'm glad you like listening to music on your Ultra Open Earbuds! If you're having trouble on phone calls, try installing firmware update 4.0.22 (or later), which was released to bring enhancements to your far-end call performance via improved voice pickup.
If issues continue, please reach out to us via the options here: https://support.bose.com/s/get-help-landing-page?language=en_US. We'd love to help.
Warm regards
Fiona M. - Customer Support
If issues continue, please reach out to us via the options here: https://support.bose.com/s/get-help-landing-page?language=en_US. We'd love to help.
Warm regards
Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
good but not great
on May 11, 2024
Posted by: Mags
Gender:Male
Length of ownership:1 month
I love Bose and I love the headphones, but I don’t get the volume that I need. I’m not sure I’m going to keep them.
Response from bose.comBy Customer Support, May 13, 2024
We are sorry to hear that you feel like the volume you are getting does not meet your expectations. This is not the experience we strive to provide. We would like to take the opportunity and assist you in case you're encountering an issue with your earbuds. Please feel free to reach out to our support team in order to get further assistance.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Wonderful sound and great features.
on May 18, 2024
Posted by: Val69
Length of ownership:1 week
I bought a pair for myself, son and daughter. Love the new earbuds.
Written by a customer while visiting bose.com
Customer Rating
1
on May 20, 2024
Posted by: Salsera617
Gender:Female
Length of ownership:1 month
I bought this a few weeks ago- quality of sound is great but it’s not good to use for talking on the phone. Person on the line cannot hear you.
Response from bose.comBy Global Customer Service, May 20, 2024
Hi there,
It's great that you love the sound from the earbuds! If you're not being heard clearly on calls, make sure you've installed the latest firmware update. Bose has released update 4.0.22 (and later) to improve the customer's experience on calls.
Please also contact us here if you need further assistance: https://bose.life/contact.
Nic - Customer Support
It's great that you love the sound from the earbuds! If you're not being heard clearly on calls, make sure you've installed the latest firmware update. Bose has released update 4.0.22 (and later) to improve the customer's experience on calls.
Please also contact us here if you need further assistance: https://bose.life/contact.
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing Headphones
on May 25, 2024
Posted by: EMadore
Gender:Female
Length of ownership:1 month
I have tried all in ear products and could never keep them in till these. They are amazing with great sound and features. You can use different modes depending on what you need, like when someone talks to you they lower so you can hear the person or block out everyone mode. Only complaint when I ran with them in towards the end of my run the were sliding around because of sweating.
Written by a customer while visiting bose.com
Customer Rating
5
Quality sounds
on May 26, 2024
Posted by: Nanapoku
Gender:Male
Length of ownership:1 month
I bought this two weeks ago and I do not have any regrets. The fact that I am able to hear my surroundings and enjoy quality sound tops it all. In fact I love this better the quiet comfort.
Written by a customer while visiting bose.com