Customer reviews from wyze.com
Wyze - Cam Pan v4 Indoor/Outdoor Plug-In 4K Security Camera with 360 Pan/Tilt and Color Night Vision - White
Average customer rating
3.2
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
26
4 Stars
19
3 Stars
22
2 Stars
12
1 Star
20
54%of customers recommend this product.
(
40 out of
74)
Customer Reviews for Wyze - Cam Pan v4 Indoor/Outdoor Plug-In 4K Security Camera with 360 Pan/Tilt and Color Night Vision - White
Posted by: Dave in Montana
from Montana
Verified Purchase:Yes
It works great, easy installation and the quality is good. The only downside would be the device needs a better antenna for the Wi-Fi. The range could be longer.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Chris G.
from NYC
Verified Purchase:Yes
Doesn't always record events with Cam Plus service activated. Always have to restart camera in the app. So far not very reliable
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JHR
from Potsdam, NY
Verified Purchase:Yes
Great camera and easy to setup. Only complaint is the movement is quite a bit more noisy when compared to the motors on the previous version. Over great product though!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Royce
from United States (+1)
Verified Purchase:Yes
Improved resolution over the V3 and much easier to set up, plus the power connector is much improved allowing the use of a standard usb-c vs the angled micro usb required for the V3.
Written by a customer while visiting wyze.com
Posted by: Carla
from Laguna Niguel
Verified Purchase:Yes
The camera quality is very good. The problem I’m having is it focuses on a fixed object (parked car) instead of moving vehicles and/or people. I did what the troubleshooting suggested, but to no availl.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Kris chapin
Verified Purchase:Yes
I'm not particularly fond of it mostly because of the super bright light. I would far rather have my original cameras but I could not find them on your site
Written by a customer while visiting wyze.com
Posted by: Ginny
from New York
Verified Purchase:Yes
I love the 360 viewing but it was and still is a bit confusing to set up in terms of the "home" position but otherwise it's great.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Rw
from Washington
Verified Purchase:Yes
Camera quality isn't any better then then the 2k camera I had. I also hate that it doesn't automatically go to the 4K every time it goes to auto
I would recommend this to a friend!
Response from wyze.comBy WyzeCarmelita, October 19, 2025
Hi there, we're sorry to hear about your experience with the Wyze Cam Pan v4. Let us help you improve your camera's performance and address your concerns:
Improving Image Quality
1. Adjust Camera Resolution:
From the camera’s live stream, tap the resolution icon to toggle between modes.
We recommend setting it to 4K resolution for the best image quality.
2. Night Vision Mode Adjustment:
Navigate to the camera’s settings > Advanced Settings.
Cycle through Auto, On, and Off for Night Vision Mode.
We recommend setting it to Auto for optimal performance in varying lighting conditions.
Resolution Default Behavior
Currently, the Wyze Cam Pan v4 does not automatically default to 4K resolution when set to "Auto." We understand how this can be frustrating, and we appreciate your feedback. We'll make sure to pass this along to our team for consideration in future updates.
If you need further assistance or have additional concerns, feel free to reach out!
Improving Image Quality
1. Adjust Camera Resolution:
From the camera’s live stream, tap the resolution icon to toggle between modes.
We recommend setting it to 4K resolution for the best image quality.
2. Night Vision Mode Adjustment:
Navigate to the camera’s settings > Advanced Settings.
Cycle through Auto, On, and Off for Night Vision Mode.
We recommend setting it to Auto for optimal performance in varying lighting conditions.
Resolution Default Behavior
Currently, the Wyze Cam Pan v4 does not automatically default to 4K resolution when set to "Auto." We understand how this can be frustrating, and we appreciate your feedback. We'll make sure to pass this along to our team for consideration in future updates.
If you need further assistance or have additional concerns, feel free to reach out!
Written by a customer while visiting wyze.com