Hi there, thank you for sharing your detailed feedback and concerns regarding the Wyze Cam Pan v4 and Wyze Cam Pan v3. We sincerely apologize for the issues you've encountered and the frustration they’ve caused. Your input is incredibly valuable to us, and we want to address your concerns as thoroughly as possible. Regarding the Wyze Cam Pan v4 Issues: Siren Not Functioning: Unfortunately, we don’t have specific troubleshooting steps for the siren issue at this time. If you’ve already checked the settings and it’s still not working, we recommend reaching out to our support team for further assistance or a potential replacement. Camera Shifting Position: The Wyze Cam Pan v4 may reset its position during initialization, which could explain the tilting. If the camera is panning back to its original position after manual adjustments, this could be due to its default settings. Unfortunately, we don’t have a specific solution for this issue at the moment. Regarding the Wyze Cam Pan v3 Issues: For the two cameras with frozen motors, we recommend trying the following troubleshooting steps: Recalibrate the Camera: In the Wyze app, go to Settings > Advanced Settings > Motor Controls > Reset Position > Reset. Update the Firmware: Ensure the camera’s firmware is up to date by navigating to the Account tab > Firmware Update in the Wyze app. Check for Obstructions: Confirm there’s nothing physically blocking the camera’s movement. Toggle Privacy Mode: Turn Privacy Mode off and on from the live stream view in the app. If these steps don’t resolve the issue, it may be necessary to contact our support team for further assistance or a replacement. Your Feedback on Product Quality and Communication: We deeply appreciate your candid feedback about the motor quality, connectivity, and performance. Your suggestion to prioritize quality over quantity is well-taken, and we’ll ensure your comments are shared with our product development team. We’re also sorry to hear about the lack of communication regarding the product release. We’ll work on improving our outreach to keep our loyal customers informed about new launches. Next Steps: If you’d like to explore replacement options for your cameras, please don’t hesitate to contact our support team. We’re committed to improving our products and services, and your feedback plays a crucial role in helping us do so. Thank you for your continued support and for sharing your experience with us. We hope to regain your trust and provide you with a better experience in the future.