Customer reviews from wyze.com
Wyze - Cam Pan v4 Indoor/Outdoor Plug-In 4K Security Camera with 360 Pan/Tilt and Color Night Vision - White
Average customer rating
3.2
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
32
4 Stars
23
3 Stars
25
2 Stars
13
1 Star
23
55%of customers recommend this product.
(
49 out of
89)
Customer Reviews for Wyze - Cam Pan v4 Indoor/Outdoor Plug-In 4K Security Camera with 360 Pan/Tilt and Color Night Vision - White
Posted by: Paul
from NY
Verified Purchase:Yes
The crispness & clarity of video is amazing. I keep upgrading my cameras to the new ones & i am never let down.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Roscoe, IL
Verified Purchase:Yes
My kids and I think it’s great how this camera follows you around the room it definitely does not miss a beat.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Walter Fredette
from New Hampshire
Verified Purchase:Yes
The camera is far better than the gen 3 pan. It still does not have great zoom. I have 1 1gb connection and it is still blocky in zoom. But other than that is is better than the 3 gen. I like the light that has been added to the camera. I also like the warning that is given when recording.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Steve
from TN
Verified Purchase:Yes
Could not get camera to stay online. Went to sleep mode after about a minute.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, September 25, 2025
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Kirkland WA
Verified Purchase:Yes
The good news. The picture is great, when you get the 4K
The bad news. This is by far your worst user interface. Now I admit, Wyze has a lot of bad UIs. But this beats them all. Here are just a few bad ideas used in the new 4K
1) Forced to have a starting way point. This can not be deleted or turned off. When you pan away from the required waypoint, the camera automatically pans back in a few seconds. This makes the camera useless for security
2) It does not work on a Mesh network. (After spending an hour trying to connect to my home network with no luck, I created a Cell phone hotspot. That worked.) I have dozens of Wyze cameras, and they all work, but not this one.
3) No recording control. You can not set how long you want the recording or how long you want the cool-down period. This is hard-wired.
4) Detection sensitivity: If (like in my garden) I do not want ANYTHING to create an event, the sensitivity only goes down to 1. If a spider lands on the camera, I get hours of events. PLEASE let your user turn this off. (BTW, all Wyze cameras suffer from this bug)
5) You can select 4K, but as soon as you leave live view, it goes back to Auto.
The bad news. This is by far your worst user interface. Now I admit, Wyze has a lot of bad UIs. But this beats them all. Here are just a few bad ideas used in the new 4K
1) Forced to have a starting way point. This can not be deleted or turned off. When you pan away from the required waypoint, the camera automatically pans back in a few seconds. This makes the camera useless for security
2) It does not work on a Mesh network. (After spending an hour trying to connect to my home network with no luck, I created a Cell phone hotspot. That worked.) I have dozens of Wyze cameras, and they all work, but not this one.
3) No recording control. You can not set how long you want the recording or how long you want the cool-down period. This is hard-wired.
4) Detection sensitivity: If (like in my garden) I do not want ANYTHING to create an event, the sensitivity only goes down to 1. If a spider lands on the camera, I get hours of events. PLEASE let your user turn this off. (BTW, all Wyze cameras suffer from this bug)
5) You can select 4K, but as soon as you leave live view, it goes back to Auto.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, September 25, 2025
Hi there, and thanks for sharing your thoughts with us! We're always working on ways to enhance our products for everyday use, and your suggestion is appreciated. We’ll be sending this to our team for future evaluation. If you have any questions or need further assistance, feel free to reach out to our Wizards team (https://support.wyze.com/). Have a great day!
Written by a customer while visiting wyze.com
Customer Rating
2
New and improved? Maybe, but not reliable yet.
on September 25, 2025
Posted by: Mike
from Florida
Verified Purchase:Yes
I don't like the quality of the output and the messed up software that keeps changing all the time. Half of the picture always seems pixelated when you really want to see it. The worst is trying to figure out what the different settings will do each time the software changes. After it's finished with the beta program, it might be easier to get along with.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, September 25, 2025
Thank you for your feedback! We’re always looking for new ways to improve our products, and your suggestion is truly appreciated. We’ll be passing it along to our team for future consideration. If you have any further questions, or would like to discuss your feedback in more detail, please don’t hesitate to contact our Wizards team (https://support.wyze.com/). Thank you again, and enjoy your day!
Written by a customer while visiting wyze.com
Posted by: Johnram98
Verified Purchase:Yes
The setup of the wyze cam pan v4 is so easy, it took hardly any time at all. So stress free. Nothing like the stress of trying to setup it's earlier predecessor the wyze cam pan v3.
Written by a customer while visiting wyze.com
Posted by: Dre
Verified Purchase:Yes
This camera is basically unusable. It will not stay connected to the internet. Despite the update.
Response from wyze.comBy WyzeCarmelita, September 27, 2025
Hi there, we're truly sorry to hear about the connectivity issues you're experiencing with your Wyze Cam Pan v4. We understand how frustrating this can be, and we want to help you resolve this. Here are some troubleshooting steps you can try to improve the connection: Troubleshooting Wyze Cam Pan v4 Connectivity Issues
Ensure the Wyze App is Up to Date
Open the Wyze app and navigate to Account > About. Check if your app version matches the latest version listed on our Release Notes & Firmware page. If outdated, update the app via your device's app store. Check the Camera's Firmware
Go to Account > Firmware Update in the Wyze app. If an update is available for the camera, proceed with updating it. Verify Wi-Fi Network Functionality
Ensure your Wi-Fi network is functioning properly. Wyze Cam Pan v4 supports both 2.4 GHz and 5 GHz Wi-Fi networks. Test Wi-Fi Signal Strength
In the Wyze app, go to the camera’s Settings > Device Info > Signal Strength. If the signal strength shows 2 bars or less, try moving the camera closer to the router. Switch Between Wi-Fi and Mobile Data
Temporarily switch to mobile data to see if the issue is related to your Wi-Fi network. Adjust Live Stream Resolution
Lower the resolution in the Wyze app to reduce bandwidth usage. Reboot Your Router
Restart your router to refresh the network connection. Power Cycle the Camera
Unplug the camera from its power source for 5-10 seconds, then plug it back in. Factory Reset the Camera
Remove any microSD card from the camera. With the camera powered on, press and hold the setup button on the bottom of the camera for 10-20 seconds until the status light turns solid red. Once the light starts flashing red, set up the camera as new. If the issue persists after trying these steps, please don’t hesitate to reach out to our support team for further assistance. We’re here to help!
Ensure the Wyze App is Up to Date
Open the Wyze app and navigate to Account > About. Check if your app version matches the latest version listed on our Release Notes & Firmware page. If outdated, update the app via your device's app store. Check the Camera's Firmware
Go to Account > Firmware Update in the Wyze app. If an update is available for the camera, proceed with updating it. Verify Wi-Fi Network Functionality
Ensure your Wi-Fi network is functioning properly. Wyze Cam Pan v4 supports both 2.4 GHz and 5 GHz Wi-Fi networks. Test Wi-Fi Signal Strength
In the Wyze app, go to the camera’s Settings > Device Info > Signal Strength. If the signal strength shows 2 bars or less, try moving the camera closer to the router. Switch Between Wi-Fi and Mobile Data
Temporarily switch to mobile data to see if the issue is related to your Wi-Fi network. Adjust Live Stream Resolution
Lower the resolution in the Wyze app to reduce bandwidth usage. Reboot Your Router
Restart your router to refresh the network connection. Power Cycle the Camera
Unplug the camera from its power source for 5-10 seconds, then plug it back in. Factory Reset the Camera
Remove any microSD card from the camera. With the camera powered on, press and hold the setup button on the bottom of the camera for 10-20 seconds until the status light turns solid red. Once the light starts flashing red, set up the camera as new. If the issue persists after trying these steps, please don’t hesitate to reach out to our support team for further assistance. We’re here to help!
Written by a customer while visiting wyze.com