Customer reviews from wyze.com
Wyze - Cam Pan v4 Indoor/Outdoor Plug-In 4K Security Camera with 360 Pan/Tilt and Color Night Vision - White
Average customer rating
3.2
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
32
4 Stars
23
3 Stars
25
2 Stars
13
1 Star
23
55%of customers recommend this product.
(
49 out of
89)
Customer Reviews for Wyze - Cam Pan v4 Indoor/Outdoor Plug-In 4K Security Camera with 360 Pan/Tilt and Color Night Vision - White
Posted by: ByronG
Verified Purchase:Yes
The Wyze Cam Pan v4 will not connect to my very fast internet connection. I have tried two different cameras and neither one of them would connect to my internet. I have multiple Wyze Cam Pan v3’s and they all work perfectly, plus I have other Wyze cameras and two Wyze scales. The v4 camera needs some work to work with fast internet connections.
Response from wyze.comBy WyzeMay, September 18, 2025
Thank you for your feedback! We’re always looking for new ways to improve our products, and your suggestion is truly appreciated. We’ll be passing it along to our team for future consideration. If you have any further questions, or would like to discuss your feedback in more detail, please don’t hesitate to contact our Wizards team (https://support.wyze.com/). Thank you again, and enjoy your day!
Written by a customer while visiting wyze.com
Posted by: Steph
from Nevada
Verified Purchase:Yes
Both Cameras keep disconnecting, and the pan cam only wants to focus on parked cars. Won't be keeping will be returning unless there is a solution, but so far haven't found one.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, September 19, 2025
Hello there! We are sorry you are having this issue and would like to help. For further information, please take a look at this article: https://support.wyze.com/hc/en-us/articles/40297473550235
You may also contact our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you with this matter.
You may also contact our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you with this matter.
Written by a customer while visiting wyze.com
Customer Rating
3
Great value however video compression needs work
on September 20, 2025
Posted by: Jerry
from California
Verified Purchase:Yes
Great value but video compression needs more work. Choppy video and lag though.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Nky
Verified Purchase:Yes
Wyze camera's still face choppy audio. You can't set this camera to 4k video as it automatically reverts back to auto.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, September 21, 2025
Hello there! We are sorry you are having this issue and would like to help. For further information, please take a look at this article: https://support.wyze.com/hc/en-us/articles/40298418947099
You may also contact our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you with this matter.
You may also contact our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you with this matter.
Written by a customer while visiting wyze.com
Posted by: Lisnup
from Southeast Wisconsin
Verified Purchase:Yes
Nice camera. For 4k I would expect more detail. Although a stride forward from the v3, I struggle with this being called 4k.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: KJ
from Washington
Verified Purchase:Yes
Image upgrade is a plus. Camera is frequently following ghosts. Waypoints are set and the home position is selected but camera changes home waypoint randomly. Frustrated.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Usaf73
from San Antonio, TX
Verified Purchase:Yes
Always like Wyze products (I have 7 cams) however this model has a serious flaw for the Waypoints. It's a known issue where the cam will pan to the waypoint and immediately go back to the home waypoint. I have searched through numerous Reddit threads and Google feeds and apparently wise is a aware of the issue but all of the fix is such as clearing the waypoints rebooting the camera removing the auto steering remove it in the automations simply don't work to correct the problem.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Customer Rating
3
Great resolution, night vision, needs updates
on September 21, 2025
Posted by: Ethan
from Seattle
Verified Purchase:Yes
Video has been very laggy when using SD but the resolution is nice and high. Of course that's one of the main reasons I got it. night vision is better. The field of view is noticeably worse though than the regular V4.
I would recommend this to a friend!
Written by a customer while visiting wyze.com