Customer reviews from wyze.com
Wyze - Cam Pan v4 Indoor/Outdoor Plug-In 4K Security Camera with 360 Pan/Tilt and Color Night Vision - White
Average customer rating
3.2
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
32
4 Stars
23
3 Stars
25
2 Stars
13
1 Star
23
55%of customers recommend this product.
(
49 out of
89)
Customer Reviews for Wyze - Cam Pan v4 Indoor/Outdoor Plug-In 4K Security Camera with 360 Pan/Tilt and Color Night Vision - White
Customer Rating
1
Shouldn't have been released for sale with faults.
on September 14, 2025
Posted by: Btower6265
from Texas
Verified Purchase:Yes
New camera won't hold the way points. It will only revert back to the home way point after about a 5 second hold. Basically, all you can use it for is a single point camera.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, September 15, 2025
Hello there! We are sorry you are having this issue and would like to help. For further information, please take a look at this article: https://support.wyze.com/hc/en-us/articles/40294116586011
You may also contact our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you with this matter.
You may also contact our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you with this matter.
Written by a customer while visiting wyze.com
Posted by: Henry
from NYC
Verified Purchase:Yes
Im using your products for a very long time
It just keeps on improving
BIT THIS ONE IS A WOW!!
I LOVE IT
It just keeps on improving
BIT THIS ONE IS A WOW!!
I LOVE IT
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: C Johnson
from Baltimore, MD
Verified Purchase:Yes
Works great for way less a price than I expected. Easy setup. No errors, just video.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Somersfun
from Coastal Southern New Jersey
Verified Purchase:Yes
Clear video except that it does not focus immediately. Sometimes it takes several seconds to become clear. Most times it takes 3-5 seconds when selecting a live view. Also, the home view can not be removed. View always returns to the home view after 10 seconds. Very annoying. All in all, it is better than the v3 but wait until it has the bugs fixed.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Eddie A
from Southern Cal
Verified Purchase:Yes
Moving items are poorly tracked. The camera continually alerts to parked vehicles, and its angle drops unexpectedly.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Random
from Texas
Verified Purchase:Yes
The camera seems OK but once again the software seems to be an issue. Manual panning the cam is a little better than the pan v3. Not as much lag. But the pan v4 wont keep the home position. Cant set the waypoints on my Android tablet because there is no video displayed when in the settings mode. But I can configure from my Android phone. Smart Track panning is not smooth. Over all I'm hoping they do a lot of work on their software for this product, other products like the doorbell not having web support and the web app in general.
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Florida
Verified Purchase:Yes
This camera is the best product yet. Now I need: Cam Pan V4 in black and 4k cameras that do not pan also in black and white.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Landon
Verified Purchase:Yes
I like that this camera has 4K and the light built in, and the fact it’s USB-C, but it does not give you the option to keep the camera in 4K quality for recording or streaming.
I would recommend this to a friend!
Written by a customer while visiting wyze.com