Customer reviews from wyze.com
Wyze - Cam Pan v4, Indoor/Outdoor, Plug-in 4K Security Camera with 360 Pan/Tilt & Color Night Vision - White
Average customer rating
3.2
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
33
4 Stars
26
3 Stars
27
2 Stars
13
1 Star
25
56%of customers recommend this product.
(
54 out of
96)
Customer Reviews for Wyze - Cam Pan v4, Indoor/Outdoor, Plug-in 4K Security Camera with 360 Pan/Tilt & Color Night Vision - White
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
The change from qr_code to blutooth msde installation and configuratiom much better. No more sun glare on the screen. Would have been helpful if my existing wyze outdoor power suppy could have been used with a micro usb to usb c adapter (included with the camera.)
Response from wyze.comBy Beth, Wyze, November 8, 2025
Hello and thank you for your feedback. We would recommend checking out the Wishlist (https://forums.wyzecam.com/c/wishlist/12) section of our forums. The Wishlist is where users may post and vote for feature requests they may like to see. Our product team goes through these regularly.
Written by a customer while visiting wyze.com
Posted by: Bailey & Chillona
Verified Purchase:Yes
I am so happy with my purchase this camera is really great and I am going to tell all my friends and family about this brand! We recently went to a cute local cafe and noticed they had these exact cameras installed and we were so excited to see that! Highly recommend this item! Thank you WYZE!
Written by a customer while visiting wyze.com
Customer Rating
3
Good resolution but still slow and poor tracking
on November 11, 2025
Posted by: Rb
from Boston,MA
Verified Purchase:Yes
Great resolution, the only problem is that it would have a lag very often despite my good internet speed and the tracking was poor it never reset to home location properly.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Tom
from New Hampshire
Verified Purchase:Yes
This is my favorite camera yet and I’ve tried them all. Love the 4k and the HOME setting on waypoints.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4
Pan/Tilt works well, Inconsistent Color Balance
on November 18, 2025
Posted by: KC Greg
Verified Purchase:Yes
Pan/Tilt works fine. I like the memory presets.
Color balance sometimes has purple images, no obvious way to reset color balance.
Color balance sometimes has purple images, no obvious way to reset color balance.
Written by a customer while visiting wyze.com
Posted by: J
Verified Purchase:Yes
Great tracking camera. Quiet and useful for wide areas
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Greg M
from Catawba Island OH
Verified Purchase:Yes
Easy to install, hook up and view. I might replace older ones with the new v4.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4
Speed up the reaction by detecting a person
on November 29, 2025
Posted by: Mijail
from Doral Florida
Verified Purchase:Yes
It sometimes freezes by following a person it doesn’t detect the person or noise at specific moment
I would recommend this to a friend!
Response from wyze.comBy WyzeJosan, November 29, 2025
Hi there,
Thank you for letting us know, and I’m really sorry your camera is freezing and not detecting people or sound consistently. I know how frustrating that can be.
Here are a few quick steps you can try in the Wyze app:
Restart the camera – Wyze app > open your camera > Settings gear > Restart Device.
Check Detection Settings – Make sure Motion Detection, Person Detection, and Sound Detection are all turned on.
Adjust Detection Sensitivity – Settings > Detection Settings > increase sensitivity.
Clear the app cache – Wyze app > Account > App Settings > Clear Cache.
Power cycle the camera – Unplug it for 10 seconds, then plug it back in.
If the issue continues, and if you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. Please include as much detail as possible. Thank you!
Best regards,
Thank you for letting us know, and I’m really sorry your camera is freezing and not detecting people or sound consistently. I know how frustrating that can be.
Here are a few quick steps you can try in the Wyze app:
Restart the camera – Wyze app > open your camera > Settings gear > Restart Device.
Check Detection Settings – Make sure Motion Detection, Person Detection, and Sound Detection are all turned on.
Adjust Detection Sensitivity – Settings > Detection Settings > increase sensitivity.
Clear the app cache – Wyze app > Account > App Settings > Clear Cache.
Power cycle the camera – Unplug it for 10 seconds, then plug it back in.
If the issue continues, and if you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. Please include as much detail as possible. Thank you!
Best regards,
Written by a customer while visiting wyze.com