Customer reviews from wyze.com
Wyze - Cam Pan v4 Indoor/Outdoor Plug-In 4K Security Camera with 360 Pan/Tilt and Color Night Vision - White
Average customer rating
3.2
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
32
4 Stars
23
3 Stars
25
2 Stars
13
1 Star
23
55%of customers recommend this product.
(
49 out of
89)
Customer Reviews for Wyze - Cam Pan v4 Indoor/Outdoor Plug-In 4K Security Camera with 360 Pan/Tilt and Color Night Vision - White
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I genuinely love Wyze products and thought I would upgrade from my Pan v3 to the newer Pan v4. First one I received keep going offline. I received a replacement and same thing happened and I had to return it and go back to the v3
I would recommend this to a friend!
Response from wyze.comBy WyzeLawrence, November 3, 2025
Hi there, we are very sorry to hear this happened, and would like to look into why your camera is not behaving properly. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. You may also send us an app log by going to Account > Wyze Support > Submit a Log. Thank you!
Written by a customer while visiting wyze.com
Posted by: J
from CA
Verified Purchase:Yes
The area where this product could be improved is by extending its power cord to 25 feet, which would make it more convenient for outdoor installation
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Andrade
from Massachusetts ma
Verified Purchase:Yes
Unfortunately, this camera did not meet my expectations. The performance is far below what was advertised, and it clearly needs a firmware update. I hope the manufacturer addresses these issues promptly
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeJosan, November 8, 2025
Hello there! We’re sorry your Wyze Cam Pan v4 hasn’t met your expectations and appreciate your feedback. To help improve performance, please make sure your firmware is up to date by opening the Wyze app, going to Account → Firmware Update, and installing any available updates. Check your camera’s signal strength under Camera Settings → Device Info, and if it’s weak (less than 2 bars), try moving the camera or router closer together. If the update fails, remove any microSD card and reboot your Wi-Fi router before retrying. If you’re still experiencing issues, please reach out to our Wizards team at https://support.wyze.com/, tap the Message icon at the bottom right, fill out the questionnaire, and choose how you’d like to speak with our team.
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
The change from qr_code to blutooth msde installation and configuratiom much better. No more sun glare on the screen. Would have been helpful if my existing wyze outdoor power suppy could have been used with a micro usb to usb c adapter (included with the camera.)
Response from wyze.comBy Beth, Wyze, November 8, 2025
Hello and thank you for your feedback. We would recommend checking out the Wishlist (https://forums.wyzecam.com/c/wishlist/12) section of our forums. The Wishlist is where users may post and vote for feature requests they may like to see. Our product team goes through these regularly.
Written by a customer while visiting wyze.com
Posted by: Bailey & Chillona
Verified Purchase:Yes
I am so happy with my purchase this camera is really great and I am going to tell all my friends and family about this brand! We recently went to a cute local cafe and noticed they had these exact cameras installed and we were so excited to see that! Highly recommend this item! Thank you WYZE!
Written by a customer while visiting wyze.com
Customer Rating
3
Good resolution but still slow and poor tracking
on November 11, 2025
Posted by: Rb
from Boston,MA
Verified Purchase:Yes
Great resolution, the only problem is that it would have a lag very often despite my good internet speed and the tracking was poor it never reset to home location properly.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Tom
from New Hampshire
Verified Purchase:Yes
This is my favorite camera yet and I’ve tried them all. Love the 4k and the HOME setting on waypoints.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: jay
Verified Purchase:Yes
delay is strong and the number of times it freezes 3 doesn't record to the SD card is astounding.daiky restarts and lost footage
Response from wyze.comBy WyzeLawrence, November 18, 2025
Hi there, we are sorry to hear you are running into a freezing issue and would like to look into this. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
Written by a customer while visiting wyze.com