Customer reviews from bose.com
Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold
Average customer rating
4.8
(126 Reviews)
Rating breakdown 126 reviews
5 Stars
105
4 Stars
15
3 Stars
4
2 Stars
0
1 Star
2
Customer Reviews for Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold
Customer Rating
4
Touch Controls?
on November 8, 2025
Posted by: Fonzybear07
Gender:Male
Length of ownership:1 week
The touch controls do not work on my unit. Otherwise, they're perfect. Noise canceling is second to none. I could also use a bit more base myself but the clarity is exquisite. I'll be returning for a new unit where the touch controls actually work, especially for the price!
Written by a customer while visiting bose.com
Customer Rating
4
Great sound quality! Noise cancelling is OK.
on November 9, 2025
Posted by: ctown314
Gender:Female
Length of ownership:1 month
I would say that the headphones have great sound quality! Some NPR podcasts I've listened to almost felt like they were talking into my ear! The Immersion Mode is neat, too! It's almost like you could actually feel the sound coming into your ears. Listening to ASMR videos makes for a very tingly experience! Also sometimes I'd forget I was even in the same room the sound was so good. I would say that going outside for walks while on Immersion Mode, however, is a little discombobulating, at least for me. Some podcasts sounded a bit off on Immersion Mode. I think maybe movies and sports I had a better experience while on Immersion. I thought that the nose cancellation was good, and I think could be better tuning out people/kids shouting (e.g. at a park). I could still hear people while on Quiet Mode. Not that you'd want to completely be unaware of your surroundings, I think the noise filtering could be better in that regard while trying to study, or just need a mental break. I also thought that the switching between devices on Bluetooth was OK, however sometimes while watching shows on my Google TV, the sound would cut out if I got a notification or any sound played on my phone. Then I'd have to exit out of the app to get the sound back. Then I'd have to disconnect my phone from my headphones because that gets annoying fast! I would say all in all they've got some great sound, are comfortable to wear, and they've got some decent noise cancellation, albeit could be a bit better tuning out some noises.
Written by a customer while visiting bose.com
Customer Rating
5
on November 9, 2025
Posted by: Jennlive
Gender:Female
Length of ownership:1 month
Loved the noise canceling they provided on an airplane. For the first time in my life I didn’t have ear problems when flying.
Written by a customer while visiting bose.com
Customer Rating
5
Worth the upgrade.
on November 10, 2025
Posted by: Barry
Gender:Male
Length of ownership:3 months
Better comfort. Better sound. Better battery. I upgraded from NC700 and I'm glad I did.
Written by a customer while visiting bose.com
Customer Rating
5
What is There Not To Like
on November 10, 2025
Posted by: Winners
I recently purchased two Bose Ultraquiet Headphones (2nd Gen) and my wife and I love the product. We've always been Bose fans and buyers and we find your products to be worth the premium costs. Continuous improvement in all that you do is a hallmark of Bose and we look forward to your future products as they will continue to help shape your industry.
Written by a customer while visiting bose.com
Customer Rating
4
Awesome clear sound
on November 10, 2025
Posted by: EC
Gender:Female
Length of ownership:1 week
Headphones are really nice. Cool features. Only complaint, not as much bass as hoped.
Written by a customer while visiting bose.com
Customer Rating
5
Loves the noise cancellation when listening to mu
on November 12, 2025
Posted by: Sushi boy
I bought a pair for my son. He’s into gaming and said he is extremely pleased with the sound quality.
Written by a customer while visiting bose.com
Customer Rating
4
Balanced smooth sound
on November 13, 2025
Posted by: Griz406
Gender:Female
Length of ownership:3 months
The new gen 2 QC headphones sound excellent. The bass is tight, the highs are smooth. They are comfortable on your ears and easily block all the noise at the gym. I'm not a fan of the slide volume control. The app has a problem if 2 phones are listed in the devices. The app is the weakest part of the product.
Written by a customer while visiting bose.com