Customer reviews from myQ.com
Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Average customer rating
4.5
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
114
4 Stars
27
3 Stars
15
2 Stars
5
1 Star
4
85%of customers recommend this product.
(
52 out of
61)
Customer Reviews for Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Customer Rating
3
Easy install but the app is not up to standard
on September 17, 2025
Posted by: Denny1950
The camera was an easy install and the video quality is very good, but at this point the app won’t allow me to set a zone. This is happening on all of my MyQ cameras so hopefully they will update the app and fix this problem.
I would recommend this to a friend!
Response from myQ.comBy TSC Technical Support, September 17, 2025
Hello Dennis, thank you for your review on the myQ Video Doorbell. We are sorry to hear of your experience with the myQ app and managing your Detection Zones. We recommend updating the app to the latest version and following the information in the following link. https://support.chamberlaingroup.com/s/article/How-to-Create-Manage-and-Delete-myQ-Detection-Zones
We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to contact us through https://support.chamberlaingroup.com/s/contact-us
We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to contact us through https://support.chamberlaingroup.com/s/contact-us
Written by a customer while visiting myQ.com
Posted by: Dr.Matt
Gender:Male
Verified Purchase:Yes
I really like this doorbell camera. The night vision is excellent, and the sharp quality of the camera is impressive.
I would recommend this to a friend!
Response from myQ.comBy TSC Technical support, September 18, 2025
Hello, thank you for choosing Chamberlain and for taking the time to experience and review our products. Our team will be very happy to see your positive review, and we're happy that we are able to provide a great experience. Should you have any questions about our products in the future, please email social@chamberlain.com. Thank you.
Written by a customer while visiting myQ.com
Posted by: Shapeezee72
from Florida
Gender:Male
Verified Purchase:Yes
So much better than the competition that is available
I would recommend this to a friend!
Response from myQ.comBy TSC Technical support, September 18, 2025
Hi, thank you for sharing your review with us. We are so glad to see that you are enjoying your experience with us, and our team will be glad to see your positive comments. Should you have any questions about our products in the future, please email social@chamberlain.com. Thank you for choosing Chamberlain.
Written by a customer while visiting myQ.com
Posted by: GWayne
Verified Purchase:Yes
Works great wonderfully clear image and app is great
Written by a customer while visiting myQ.com
Customer Rating
5
Love this!
on September 8, 2025
Posted by: samiam1129_6663
[This review was collected as part of a promotion.] Swear this is the BEST! I’ve been dying for a doorbell camera and this one is awesome! It’s got night vision high quality! And even during the day its video quality is outstanding!
Response from myQ.comBy Chamberlin Group, Chamberlain, September 9, 2025
Hello, thank you for sharing your experience with our doorbell product. We are thrilled that you loved your experience, we put customer experience and satisfaction as our priority.
Written by a customer while visiting myQ.com
Posted by: Pcerano
from West
Gender:Male
Verified Purchase:Yes
Grainy video. Can't pick up a good signal from the router when it's laying next to it. The only troubleshooting is to update my router which is brand new and has a strong signal to my garage door openers which are 4 times farther away. The battery is at 50% after a months use. There are no compatible chimes available for the house. I regrettably bought this to replace my ring because the notification time was terrible. My Q is better at notifications but lacks everywhere else.
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical Support, September 12, 2025
Hello. Different devices on a network can use vastly different amounts of data. Factors like device type, usage patterns, and background activities significantly impact data consumption. Your personal device may be able to access a better signal in the same area as the device, but the myQ device may need more signal and is not acquiring enough. There are several ways to improve your Wi-Fi connection for your device, including moving your router closer to your device or purchasing a Wi-Fi extender. If you connect to a 2.4GHz signal, your router can be up to 150ft in distance. To ensure best performance, it is recommended to have your myQ device connected to a 2.4GHz network. If an extender does not resolve the issue or there is constant disconnection, we recommend contacting your Internet Service Provider and following the information in this link for our Recommended Router Settings. https://support.chamberlaingroup.com/s/article/Recommended-router-settings-for-the-MyQ-Wi-Fi-products-1484145723404
In addition, the myQ Video Doorbell can be wired, which wiring installation pairs with your existing chime or you can purchase the myQ Chime. Information on cost will be coming soon as well and all myQ users will be notified by email. Should you need further help, have any comments, concerns or questions feel free to contact us through https://support.chamberlaingroup.com/s/contact-us
In addition, the myQ Video Doorbell can be wired, which wiring installation pairs with your existing chime or you can purchase the myQ Chime. Information on cost will be coming soon as well and all myQ users will be notified by email. Should you need further help, have any comments, concerns or questions feel free to contact us through https://support.chamberlaingroup.com/s/contact-us
Written by a customer while visiting myQ.com
Customer Rating
5
Good!
on August 25, 2025
Posted by: tonib117_8929
[This review was collected as part of a promotion.] Pretty good product! The battery lasts a while and the app was easy to use. When logging on to the app it gives you a free 30 day trial and the subscription isn’t too expensive after the fact.
Response from myQ.comBy TSC Technical support, August 25, 2025
Hello, Toni. Thank you for sharing your review with us. We are so glad to see that you are enjoying your experience with us, and our team will be glad to see your positive comments. Should you have any questions about our products in the future, please email social@chamberlain.com. Thank you for choosing Chamberlain.
Written by a customer while visiting myQ.com
Customer Rating
5
Great product for peace of mind at home.
on August 21, 2025
Posted by: kellyb453_9416
[This review was collected as part of a promotion.] myQ video door bell is simple to set up, easy to install. This product is a great addition to my home. I no longer have to run down the stairs when a package arrives. The camera provides a clear image both during the day and at night, and motion alerts are nearly instant.
Response from myQ.comBy TSC Technical support, August 26, 2025
Thank you for sharing your review with us, Kelly. We love to see that our customers get to have a great experience with our products, and we appreciate the time you took to setup and experience our technology. Should you have any questions in the future, please email social@chamberlain.com. Thank you.
Written by a customer while visiting myQ.com