Customer reviews from myQ.com
Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Average customer rating
4.6
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
97
4 Stars
19
3 Stars
8
2 Stars
3
1 Star
1
86%of customers recommend this product.
(
37 out of
43)
Customer Reviews for Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Customer Rating
2
No intuitive illumination.
on March 11, 2026
Posted by: Ksfarmer
from Kansas
I have been using Google nest doorbell for a number of years but it recently stopped working. Switched to the myQ video doorbell. It was easy to setup. Have found that with the black front face that the doorbell button feature is difficult to identify even with the porch light on and tried to figure out how to illuminate the led ring around the perimeter of the button to be permanently on, but have not found that is possible. In all the marketing materials, the led light ring that surrounds the perimeter of the button is always glowing a distinct blue. The ring does glow after the button is pushed, but is not intuitively designed to aid users to find or press the button.
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical Support, March 11, 2026
Hi! Thank you for your review on the myQ Video Doorbell. Please check your email as we have sent you an email with more information. Thank you.
Written by a customer while visiting myQ.com
Posted by: Unc Bene
from North Chesterfield, VA
Gender:Male
Verified Purchase:Yes
Better than RING I will say that first. Clear videos and it’s geofence truly works better the RING
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Posted by: Charlie H.
from Virginia
Verified Purchase:Yes
Installation of the MyQ Video Doorbell was straight forward and easy. It connected to my WiFi network with no issues, and now is running off of the doorbell ringer transformer in the house, so the battery stays at 100% charged. Video quality is excellent and the wide-angle lens provides a full view of my front door and yard. Excellent product and great value for the money!!!
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Posted by: Kendal L.
from Denver, CO
Verified Purchase:Yes
Overall happy with product. I wish they had an angled wall bracket, because my wired doorbell is on side wall so doesn’t record if a person doesn’t come all way up on porch.
I would recommend this to a friend!
Response from myQ.comBy TSC Technical Support, October 20, 2025
Hello Kendal. Thank you for being a customer and for taking the time to review our product. We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to email us at social@myq.com. Thank you!
Written by a customer while visiting myQ.com
Posted by: Panter
from Arizona
Verified Purchase:Yes
Too many problems with the WIFI reprogramming the door bell
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical Support, September 26, 2025
Hello Ismael, thank you for your review on the myQ Video Doorbell. We are sorry to hear you are experiencing issues with reprogramming your Doorbell to your Wi-Fi network, we would be happy to help. You will be receiving an email with further information. Thank you.
Written by a customer while visiting myQ.com
Posted by: Pcerano
from West
Gender:Male
Verified Purchase:Yes
Grainy video. Can't pick up a good signal from the router when it's laying next to it. The only troubleshooting is to update my router which is brand new and has a strong signal to my garage door openers which are 4 times farther away. The battery is at 50% after a months use. There are no compatible chimes available for the house. I regrettably bought this to replace my ring because the notification time was terrible. My Q is better at notifications but lacks everywhere else.
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical Support, September 12, 2025
Hello. Different devices on a network can use vastly different amounts of data. Factors like device type, usage patterns, and background activities significantly impact data consumption. Your personal device may be able to access a better signal in the same area as the device, but the myQ device may need more signal and is not acquiring enough. There are several ways to improve your Wi-Fi connection for your device, including moving your router closer to your device or purchasing a Wi-Fi extender. If you connect to a 2.4GHz signal, your router can be up to 150ft in distance. To ensure best performance, it is recommended to have your myQ device connected to a 2.4GHz network. If an extender does not resolve the issue or there is constant disconnection, we recommend contacting your Internet Service Provider and following the information in this link for our Recommended Router Settings. https://support.chamberlaingroup.com/s/article/Recommended-router-settings-for-the-MyQ-Wi-Fi-products-1484145723404
In addition, the myQ Video Doorbell can be wired, which wiring installation pairs with your existing chime or you can purchase the myQ Chime. Information on cost will be coming soon as well and all myQ users will be notified by email. Should you need further help, have any comments, concerns or questions feel free to contact us through https://support.chamberlaingroup.com/s/contact-us
In addition, the myQ Video Doorbell can be wired, which wiring installation pairs with your existing chime or you can purchase the myQ Chime. Information on cost will be coming soon as well and all myQ users will be notified by email. Should you need further help, have any comments, concerns or questions feel free to contact us through https://support.chamberlaingroup.com/s/contact-us
Written by a customer while visiting myQ.com
Customer Rating
3
Easy install but the app is not up to standard
on September 17, 2025
Posted by: Denny1950
The camera was an easy install and the video quality is very good, but at this point the app won’t allow me to set a zone. This is happening on all of my MyQ cameras so hopefully they will update the app and fix this problem.
I would recommend this to a friend!
Response from myQ.comBy TSC Technical Support, September 17, 2025
Hello Dennis, thank you for your review on the myQ Video Doorbell. We are sorry to hear of your experience with the myQ app and managing your Detection Zones. We recommend updating the app to the latest version and following the information in the following link. https://support.chamberlaingroup.com/s/article/How-to-Create-Manage-and-Delete-myQ-Detection-Zones
We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to contact us through https://support.chamberlaingroup.com/s/contact-us
We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to contact us through https://support.chamberlaingroup.com/s/contact-us
Written by a customer while visiting myQ.com
Customer Rating
5
The video is super clear
on June 19, 2025
Posted by: julietar955_2300
[This review was collected as part of a promotion.] The setup and installation was quick and I used the battery option. The video is super clear even at night and it picks up motion right away. It’s been raining and it’s still holding up fine. It alerts me when someone’s at the door and I can check everything from my phone. Makes me feel safer and I didn’t have to deal with anything complicated.
Written by a customer while visiting influenster.com
