Customer reviews from myQ.com
Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Average customer rating
4.4
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
120
4 Stars
28
3 Stars
16
2 Stars
8
1 Star
7
81%of customers recommend this product.
(
56 out of
69)
Customer Reviews for Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Customer Rating
1
Should have gotten a Ring
on October 4, 2026
Posted by: SteveTT
from Orange Co., CA
Chose MyQ video doorbell because I use other MyQ products for the garage doors. I had to move a satellite close to the front door inorder for the signal to be adequate. My house has a stucco exterior and wifi does not transmit through the metal lath without serioous degregation. Ring uses the remote chime to replay the wifi signal for better reception. Existing hardwiring, 12V, is not adequate and the battery will run down. The battery will only last a couple of days, not months
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical support, October 7, 2026
Thank you for sharing your detailed feedback and for choosing the myQ Video Doorbell. We understand how building materials such as stucco with metal lath can significantly reduce Wi‑Fi signal strength and impact device performance. In situations like yours, improving signal coverage by moving a mesh satellite closer to the door, adding a Wi‑Fi extender, or optimizing the placement of your router can help provide a stronger and more stable connection.
The Video Doorbell is designed to maintain its charge when connected to compatible doorbell wiring, but insufficient voltage or wiring limitations can result in more frequent charging. We'd be happy to review your setup and help determine whether the wiring and Wi‑Fi conditions are optimal for the best performance. Our team will be in touch with you, shortly.
The Video Doorbell is designed to maintain its charge when connected to compatible doorbell wiring, but insufficient voltage or wiring limitations can result in more frequent charging. We'd be happy to review your setup and help determine whether the wiring and Wi‑Fi conditions are optimal for the best performance. Our team will be in touch with you, shortly.
Written by a customer while visiting myQ.com
Customer Rating
4
Front door cam and bell!
on September 28, 2026
Posted by: Curt 1
from Tennessee
Purchased because I had the garage door opener. It's easy to i stall and easy to set and add to MyQ app. Only issue is LED ring doesn't light up. Video feed is great. Already had service so just had to add to it. Would have given 5 stars if led ring worked.
Response from myQ.comBy TSC Technical Support, September 29, 2026
Hello Curt! We're sorry for any inconvenience. We appreciate the time it took to setup and experience this product, as well as the time that you took to input on product improvement. Your feedback is valued and will be shared with our myQ team. Should you need technical support in the future, please contact customer support at 1-800-528-9131. We are available M-F, 5am-6pm, MST. We are happy to help.
Written by a customer while visiting myQ.com
Customer Rating
2
Drops Wifi
on September 14, 2026
Posted by: Suze
from SW Iowa
I really like the theory behind this doorbell, however, it drops the wifi signal and goes on and offline several times a day and night. I have a wifi booster less than 10' from it, I would say the doorbell itself needs the capability to pick up wifi signals better.
Response from myQ.comBy TSC Technical support, September 14, 2026
Thank you for sharing your experience. We're sorry to hear your doorbell keeps going offline, and we understand how frustrating it can be when the device doesn't stay connected to Wi-Fi. While having a Wi-Fi booster nearby can help, factors such as network settings, interference, or signal strength at the doorbell's exact installation location can still affect performance. Our support team is more than happy to review your setup and help improve the connection reliability. We're happy to assist you at 800-528-5880. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST. Your feedback is valuable and will be shared with our team as we continue to improve our products.
Written by a customer while visiting myQ.com
Posted by: Coolrog
from Michigan
Verified Purchase:Yes
Works great, I get notifications the way I want and i can always see outside from my phone.
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Customer Rating
5
Top Notch quality video, cheap monthly plan 👍🏼
on August 12, 2026
Posted by: Anonymous
Verified Purchase:Yes
Works great, I connected to old doorbell/chime. Going to continue buying MyQ products.
Written by a customer while visiting myQ.com
Customer Rating
2
Missing motions
on August 11, 2026
Posted by: oltp
from Jacksonville, FL
The night vision is not great, and the audio/talk feature does not work properly. We’ve also had issues with motion detection and recording. In one instance, a salesperson came to our door, and our Ring camera at the same exact door detected the person, recorded the interaction, and captured the audio. The myQ doorbell, which was set up at the same location, did not even detect the motion or record the person at all.
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical Support, August 12, 2026
Hello Olta. Thank you for your review on the myQ Video Doorbell. We’re sorry to hear about your experience. Please check your email for a message we have sent with further information. Thank you.
Written by a customer while visiting myQ.com
Customer Rating
1
What a pain in the neck!
on August 9, 2026
Posted by: Joliet Jim
This thing won't charge off of the house power supply. I've got to take it off the wall and recharge it then I have a heck of a Time cooking it back up to the network. The app doesn't recognize this device for some reason. The app does not have an add device button. Just a waste of time. I'm going to buy something else.
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical Support, August 4, 2026
Hello James. Thank you for your review and for sharing your experience with your myQ Video Doorbell. We’re sorry to hear about your experience. Please check your email for a message we have sent with further information. Thank you.
Written by a customer while visiting myQ.com
Posted by: MJ55
Verified Purchase:Yes
I like the wide range of the camera. It notifies me whenever there is any activity and identifies the source. I'm very satisfied with the performance.
Written by a customer while visiting myQ.com