Customer reviews from myQ.com
Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Average customer rating
4.4
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
120
4 Stars
27
3 Stars
16
2 Stars
7
1 Star
6
82%of customers recommend this product.
(
56 out of
68)
Customer Reviews for Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Customer Rating
2
Needs improvement
on December 17, 2025
Posted by: Nicole12345
from Minnesota
I purchased the MyQ doorbell. Installation was easy however the doorbell requires a non low voltage wiring to be hard wired. I highly doubt most houses have this and then having to get an electrician to come out and wire that will be a pain. While the doorbell was charged and working the response time was vey poor. It would take 20seconds or more to find the person motion, ring of the bell, or passing by vehicle. By that time, recording was pointless and not actually showing anything of use. Very disappointed in the function of this doorbell. I might as well go back to our old one.
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical support, December 18, 2025
Hello Nicole. We appreciate your interest in our products, and we're sorry to hear your experience wasn't the best. We would like to thank you for your time. Our intent is to be able to provide outstanding service to our customers, and we're sorry to hear we missed the mark. Please check your email for further help.
Written by a customer while visiting myQ.com
Customer Rating
4
MyQ Video Doorbell
on December 9, 2025
Posted by: NettieBee
MyQ Video Doorbell
We found installation to be very easy. Even connecting the doorbell to WIFI had to be the easiest device for me to do. The unit was a big bigger than anticipated, but no problem. Clarity of video is excellent. Two-way communication is great.
My only disappointment is that the pictures online and on box are misleading as the circular blue light is only lit when the doorbell button is pressed. How does one find that button at night? To me, the pictures make it seem that the circle is lit all the time. I expected that to be the case as this doorbell replaced one where the light was extremely bright, but on all the time. Hopefully, there will be an update to have that blue circle lit at night. Thank you.
Response from myQ.comBy TSC Technical Support, December 10, 2025
Hello Annette. Thank you for being a customer and for taking the time to review our product. We appreciate the time it took to setup and experience this product, as well as the time that you took to input on product improvement, your feedback is valued and will be shared with our myQ team. Should you have any comments, concerns or questions feel free to email us at social@myq.com. Thank you!
Written by a customer while visiting myQ.com
Customer Rating
3
Doorbell
on December 3, 2025
Posted by: LM28
from NC
Needs an interior bell/alert to notify you without phone.
Response from myQ.comBy TSC Technical support, December 3, 2025
Hi. Thank you for sharing your review with us and we appreciate your insight. We're happy to announce that we're releasing a doorbell chime pretty soon this month. Stay tuned for upcoming updates and happy holidays!
Written by a customer while visiting myQ.com
Posted by: KCTK
from Lenexa, KS
Verified Purchase:Yes
Doorbell wired camera works great. Easy to install and app setup is quick.
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Posted by: L Black
from NC
Verified Purchase:Yes
it’s does say in need to charge, I have mine wired in, not sure what that is about. Love the camera!!
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Posted by: Kendal L.
from Denver, CO
Verified Purchase:Yes
Overall happy with product. I wish they had an angled wall bracket, because my wired doorbell is on side wall so doesn’t record if a person doesn’t come all way up on porch.
I would recommend this to a friend!
Response from myQ.comBy TSC Technical Support, October 20, 2025
Hello Kendal. Thank you for being a customer and for taking the time to review our product. We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to email us at social@myq.com. Thank you!
Written by a customer while visiting myQ.com
Customer Rating
5
This is the most safest thing you could ever buy
on October 15, 2025
Posted by: chelsearickys_1786
[This review was collected as part of a promotion.] This was so easy to install and the battery life lasted me five years and there was a guy trying to break into my house, but I called the police straight away. It’s amazing. You should all get this. The video quality is so clear.
Written by a customer while visiting myQ.com
Posted by: Mkshep61
from Rogers,Arkansas
Verified Purchase:Yes
I like these cameras a lot more than the Ring, easy to install and connect to the system. Great picture and the speaker/microphone is great!
I would recommend this to a friend!
Written by a customer while visiting myQ.com