Customer reviews from myQ.com
Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Average customer rating
4.4 out of 5
4.4
(179 Reviews)
Open Ratings Snapshot
Rating breakdown 179 reviews
5 Stars
120
4 Stars
28
3 Stars
16
2 Stars
8
1 Star
7
81%of customers recommend this product. 
(
56 out of 69
)
Best Buy Privacy Policy
Customer Reviews for Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Customer Rating
1 out of 5
1
Can’t get it to pair
on July 8, 2026
Posted by: Mwil
Verified Purchase:Yes
Got it set up and working by the ne t morning it was offline and wouldn’t pair. I did factory reset and now it won’t give me the lights to pair it just flashes pink which I learned means the battery may need to be replaced.
Response from myQ.comBy TSC Technical support, July 8, 2026
Thank you for bringing this to our attention. We sincerely apologize for the difficulty you have experienced while attempting to pair your doorbell. We understand how frustrating it can be when the setup process does not go as expected, and we appreciate the opportunity to assist you.
Our team takes these matters seriously, and one of our support representatives will be reaching out to you directly to provide personalized troubleshooting assistance and help resolve the issue as quickly as possible. In the meantime, please ensure the device has sufficient power and remains within range of your Wi‑Fi network.
We appreciate your patience and thank you for choosing our product. We look forward to helping you get your doorbell up and running successfully.
Written by a customer while visiting myQ.com
Customer Rating
5 out of 5
5
Works Great
on July 8, 2026
Posted by: MikeyMac
Verified Purchase:Yes
I purchased the MyQ doorbell. It arrived in a few days and was very simple to install. I used it to replace my existing door bell button. I spent more time trying to figure out which breaker in my panel was for the doorbell. Hooked up 2 wires and mounted in place of the existing button. Batta Bing. All done.
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Customer Rating
5 out of 5
5
Doorbell video
on July 8, 2026
Posted by: Doorbell myQ
Verified Purchase:Yes
Great purchase at a great price. Easy to install. Very durable.
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Customer Rating
4 out of 5
4
Easy to install
on July 8, 2026
Posted by: dingy
Verified Purchase:Yes
The doorbell was easy to install the only problem i had was there is NO room for the wiring behind the doorbell. none
Response from myQ.comBy TSC Technical support, July 8, 2026
Thank you for sharing your feedback. We are pleased to hear that you found the doorbell easy to install. We appreciate your comments regarding the limited space available for wiring behind the unit. Customer feedback such as yours is valuable and helps us identify opportunities for product improvement. We will be sure to share your experience with our product development team for further review. Thank you for choosing myQ. If you need any further assistance, feel free to reach us at social@myq.com or call us at 800-528-5880. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST.
Written by a customer while visiting myQ.com
Customer Rating
5 out of 5
5
Very easy to install
on July 8, 2026
Posted by: JR51
from IA
Verified Purchase:Yes
Installation was very easy and quick. Nice addition to MyQ application.
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Customer Rating
5 out of 5
5
East Install
on July 7, 2026
Posted by: mdickie89
Verified Purchase:Yes
Doorbell works great. Clear wide video. Installed with existing wiring and chime, super easy.
Written by a customer while visiting myQ.com
Customer Rating
5 out of 5
5
Allows me to see and monitor my backyard and back
on July 7, 2026
Posted by: Bobby73
Verified Purchase:Yes
Purchased this specific camera from myQ because I needed a camera with no wires no drilling involved easily mounts and has a long battery life
Written by a customer while visiting myQ.com
Customer Rating
3 out of 5
3
Works ok.
on July 7, 2026
Posted by: Fred125
Verified Purchase:Yes
I seldom can connect when away from home to see who is ringing the door bell and communicate with them.
Response from myQ.comBy TSC Technical Support, July 7, 2026
Hello Frederic! Thank you for being a customer and for taking the time to review the myQ Video Doorbell. We appreciate the time it took to setup and experience this product, as well as the time that you took to input on product improvement. Your feedback is valued and will be shared with our myQ team. Should you need technical support in the future, please contact customer support at 1-800-528-9131. We are available M-F, 5am-6pm, MST. We are happy to help.
Written by a customer while visiting myQ.com
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