Customer reviews from myQ.com
Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Average customer rating
4.4
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
120
4 Stars
28
3 Stars
16
2 Stars
8
1 Star
7
81%of customers recommend this product.
(
56 out of
69)
Customer Reviews for Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Posted by: No doorbell
from Fla
Verified Purchase:Yes
The video on the doorbell camera is amazing the only problem of it is it will not work with my existing doorbell it only chimes outside the house which is pointless because the purpose of a doorbell is to alert the people inside the house as somebody's at the door. I wish it would work with my digital doorbell the setting is set the digital but it's still does not activate the doorbell in the house. I should not have to buy the additional doorbell to ring inside my house that I have to plug in a receptacle
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical Support, July 14, 2026
Hello Edward. Thank you for your review of the myQ Video Doorbell. We’re sorry to hear about your experience. Please check your email for a message we have sent with further information. Thank you.
Written by a customer while visiting myQ.com
Posted by: Stephanotis
from Greenville, SC
Verified Purchase:Yes
The time recorded on the videos is not correct and I don't know how to fix it.
Response from myQ.comBy TSC Technical Support, July 13, 2026
Hello Stephanie! Thank you for your review on the myQ Video Doorbell. We're sorry to hear of your experience with the time stamps on your event recordings, we would be happy to help.
If your event history does not match your local time, confirm that your phone’s time zone settings are correct. Restart the myQ app after updating the time zone to ensure changes take effect.
For further information, please visit https://support.chamberlaingroup.com/s/article/MyQ-Home-Control-App-Website-Time-for-alert-event-is-different-from-local-time-or-wrong-1484145684227
If you ever need technical assistance or have additional questions, please don't hesitate to contact our Customer Support team at 1-800-528-9131. We are available Monday through Friday, 5:00 AM–6:00 PM MST and are always happy to help.
Thank you again for your feedback and for choosing myQ.
If your event history does not match your local time, confirm that your phone’s time zone settings are correct. Restart the myQ app after updating the time zone to ensure changes take effect.
For further information, please visit https://support.chamberlaingroup.com/s/article/MyQ-Home-Control-App-Website-Time-for-alert-event-is-different-from-local-time-or-wrong-1484145684227
If you ever need technical assistance or have additional questions, please don't hesitate to contact our Customer Support team at 1-800-528-9131. We are available Monday through Friday, 5:00 AM–6:00 PM MST and are always happy to help.
Thank you again for your feedback and for choosing myQ.
Written by a customer while visiting myQ.com
Posted by: rcwally
Verified Purchase:Yes
Followed all the instructions and external suggestions but could not get the unit to connect to m internet. Sent it back.
Response from myQ.comBy TSC Technical Support, July 13, 2026
Hello Robert! Thank you for sharing your review on the myQ Video Doorbell. We're sorry to hear of your experience with initial setup and connecting to your home network. We appreciate the time that you took to input on product improvement, your feedback is valued and will be shared with our myQ team. Should you need technical support in the future, please contact customer support at 1-800-528-9131. We are available M-F, 5am-6pm, MST. We are happy to help.
Written by a customer while visiting myQ.com
Posted by: Snowhyte51
Verified Purchase:Yes
I install the door bell bracket and it did not fit(the face did not snap in the backet). Reached out to you guys and submitted some picture and still have not heard anything back.
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical Support, July 10, 2026
Hello Towanda. Thank you for sharing your review of the myQ Video Doorbell. We’re sorry to hear about your experience. Please check your email for a message we have sent with further information. Thank you.
Written by a customer while visiting myQ.com
Posted by: Gunny
from 125 N Chestnut Wood Ln
Verified Purchase:Yes
Very nice camera, probably going to purchase a camera for my patio
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Posted by: ECS3
from Utah
Verified Purchase:Yes
Great device. Really like how you can use as battery or connect directly. Highly recommend to family members and friends.
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Posted by: Cameras and Doorbell
from Tulsa, OK
Verified Purchase:Yes
I like the product BUT there needs to be a separate way to snooze all the other cameras' notifications but have the ability to turn back on notifications for the DoorBell. When I am at home I want notifications of all my inside cameras off with the simple notifications off icon at the top right of the app home screen. I don't want to have to go into each camera separately and turn off notifications, which doesn't work correctly anyway, just to leave the DoorBell notifications on. Someone needs to fix the app. No one wants to go into each camera individually to turn off the types of notifications just to leave the DoorBell on. I want the ease like I had of turning off notifications for all cameras on the home screen but be able to turn on the DoorBell notifications. Please update your app to make it user-friendly and not a pain like it is now.
I would recommend this to a friend!
Response from myQ.comBy TSC Technical Support, July 9, 2026
Hello Robyn! Thank you for taking the time to share your review and suggestions on the Video Doorbell with us. We appreciate the time it took to setup and experience this product, as well as the time that you took to input on product improvement. Your feedback is valued and will be shared with our myQ team.
For more information on disabling notifications, please visit https://support.chamberlaingroup.com/s/article/How-to-stop-receiving-push-or-email-notifications-to-a-specific-mobile-device-1484145679797
Should you need technical support in the future, please contact customer support at 1-800-528-9131. We are available M-F, 5am-6pm, MST. We are happy to help.
For more information on disabling notifications, please visit https://support.chamberlaingroup.com/s/article/How-to-stop-receiving-push-or-email-notifications-to-a-specific-mobile-device-1484145679797
Should you need technical support in the future, please contact customer support at 1-800-528-9131. We are available M-F, 5am-6pm, MST. We are happy to help.
Written by a customer while visiting myQ.com
Posted by: Randy1
from Oklahoma City OK
Verified Purchase:Yes
At this time I have not installed the door bell. I am planning on installing this weekend.
I would recommend this to a friend!
Response from myQ.comBy TSC Technical Support, July 9, 2026
Hello Randy! Thank you for sharing your feedback. If you need any support during installation, or have any questions, comments, or concerns, please feel free to contact customer support at 1-800-528-9131. We are available M-F, 5am-6pm, MST. We are happy to help.
Written by a customer while visiting myQ.com