Customer reviews from myQ.com
Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Average customer rating
4.5
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
114
4 Stars
27
3 Stars
15
2 Stars
5
1 Star
4
85%of customers recommend this product.
(
52 out of
61)
Customer Reviews for Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Customer Rating
5
Allows me to see and monitor my backyard and back
on July 7, 2026
Posted by: Bobby73
Verified Purchase:Yes
Purchased this specific camera from myQ because I needed a camera with no wires no drilling involved easily mounts and has a long battery life
Written by a customer while visiting myQ.com
Posted by: Fred125
Verified Purchase:Yes
I seldom can connect when away from home to see who is ringing the door bell and communicate with them.
Response from myQ.comBy TSC Technical Support, July 7, 2026
Hello Frederic! Thank you for being a customer and for taking the time to review the myQ Video Doorbell. We appreciate the time it took to setup and experience this product, as well as the time that you took to input on product improvement. Your feedback is valued and will be shared with our myQ team. Should you need technical support in the future, please contact customer support at 1-800-528-9131. We are available M-F, 5am-6pm, MST. We are happy to help.
Written by a customer while visiting myQ.com
Customer Rating
4
Device is Great but the annual fee isn’t.
on July 7, 2026
Posted by: Phx Jim
from Front Door
The device works great and installation was pretty simple (except for the mini security screw at the bottom of the device). I replaced my Blink doorbell due, in part, to the reliability of the MyQ garage door opener and remote. I’m very disappointed to find out that I need a storage plan to see video in anything other than realtime and that plan is FAR more expensive than the device. I now find out that because I also bought the video keypad camera for my garage door I must upgrade to the ULTRA storage plan for more than 1 device. The 1 year annual cost is double what I paid for both devices. I probably would not buy again due to the ridiculous cost to view the video.
Response from myQ.comBy TSC Technical Support, July 8, 2026
Hello James! Thank you for taking the time to share your feedback and review of the myQ Video Doorbell. We're sorry to hear that your experience has not met your expectations, and we appreciate the opportunity to provide some additional clarification that may help.
Information is highlighted throughout the product page in different locations that a subscription plan may be required. Additionally, your purchase of the myQ Smart Garage Video Keypad includes a complimentary 30-day trial of the myQ Video Storage Plan, which provides access to the last 7 days of motion event recordings. After the trial period ends, a subscription is not required for the camera to continue functioning. You will still be able to view a live video stream through the myQ app and receive motion notifications at no cost.
We currently offer three Video Monitoring plans:
⦁ Basic Plan – For a single Secure View Garage Door Opener integrated camera
⦁ Essential Plan – For a single camera device
⦁ Ultra Plan – For unlimited camera devices
If you are already enrolled in a multi-device plan, your camera will be added automatically. If you have a single-device plan, you will be prompted to add the new camera to a separate single-device or multi-device plan once the trial period ends. Prices can be monthly or yearly; the option is yours.
Without a subscription, you will continue to have access to live streaming and motion notifications. Customers who choose to maintain a subscription after the trial retain access to video recording history and additional premium features. For more information, please visit: https://www.myq.com/solutions/video-storage-subscription
We truly appreciate your feedback, as it helps us continue to improve our products and overall experience. If you have any questions or need further assistance, please don’t hesitate to contact our Support Team at 1-800-528-9131, Monday through Friday, 5:00 AM – 6:00 PM MST. We’re always happy to help.
Information is highlighted throughout the product page in different locations that a subscription plan may be required. Additionally, your purchase of the myQ Smart Garage Video Keypad includes a complimentary 30-day trial of the myQ Video Storage Plan, which provides access to the last 7 days of motion event recordings. After the trial period ends, a subscription is not required for the camera to continue functioning. You will still be able to view a live video stream through the myQ app and receive motion notifications at no cost.
We currently offer three Video Monitoring plans:
⦁ Basic Plan – For a single Secure View Garage Door Opener integrated camera
⦁ Essential Plan – For a single camera device
⦁ Ultra Plan – For unlimited camera devices
If you are already enrolled in a multi-device plan, your camera will be added automatically. If you have a single-device plan, you will be prompted to add the new camera to a separate single-device or multi-device plan once the trial period ends. Prices can be monthly or yearly; the option is yours.
Without a subscription, you will continue to have access to live streaming and motion notifications. Customers who choose to maintain a subscription after the trial retain access to video recording history and additional premium features. For more information, please visit: https://www.myq.com/solutions/video-storage-subscription
We truly appreciate your feedback, as it helps us continue to improve our products and overall experience. If you have any questions or need further assistance, please don’t hesitate to contact our Support Team at 1-800-528-9131, Monday through Friday, 5:00 AM – 6:00 PM MST. We’re always happy to help.
Written by a customer while visiting myQ.com
Customer Rating
4
MQ doorbell
on June 28, 2026
Posted by: Joe Rod
I purchased my MYQ doorbell. Installation was simple. My only concern is the LED ring does not illuminate. I purchased another one and installed it and the same thing. It should come on like all the other smart doorbells.
Response from myQ.comBy TSC Technical Support, June 30, 2026
Hello Joe! Thank you for being a customer and for taking the time to review the myQ Video Doorbell. The ring will illuminate when it has been pressed. We appreciate the time it took to setup and experience this product, as well as the time that you took to input on product improvement. Your feedback is valued and will be shared with our myQ team. Should you need technical support in the future, please contact customer support at 1-800-528-9131. We are available M-F, 5am-6pm, MST. We are happy to help.
Written by a customer while visiting myQ.com
Customer Rating
3
I started getting notifications, such as motion,bu
on June 23, 2026
Posted by: Shar
No longer receiving alerts?? Do I need to reset or what?
Response from myQ.comBy TSC Technical Support, June 24, 2026
Hello Dave! We are sorry to hear of the issue you're experiencing with your Video Doorbell. We would like to provide a meaningful solution following troubleshooting. Please email us at social@myq.com and include this review along with your myQ email address, so we can get in contact with you to resolve the issue. Thank you!
Written by a customer while visiting myQ.com
Posted by: dsinet
Verified Purchase:Yes
Works great, easy setup, also has better video quality then the Ring it replaced.
Written by a customer while visiting myQ.com
Posted by: Tulip
from Whitesboro NY
Verified Purchase:Yes
This video doorbell works well and was easy to install and connect to the network.
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Customer Rating
3
Nice quality but doesn’t offer local history stora
on May 4, 2026
Posted by: Haus9
from Arizona
The doorbell is great but I don’t want my data on a server, but rather on a local SD card, this is not an option
No, I would not recommend this to a friend.
Response from myQ.comBy Chamberlin Group, Chamberlain, May 5, 2026
Hello, I see you do not have a video subscription active at the moment, We do not support SD cards, all footage is saved securely in the cloud. If you have any more questions please email us at social@myq.com.
Written by a customer while visiting myQ.com