Customer reviews from myQ.com
Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Average customer rating
4.5
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
114
4 Stars
27
3 Stars
15
2 Stars
5
1 Star
4
85%of customers recommend this product.
(
52 out of
61)
Customer Reviews for Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Posted by: Cameras and Doorbell
from Tulsa, OK
Verified Purchase:Yes
I like the product BUT there needs to be a separate way to snooze all the other cameras' notifications but have the ability to turn back on notifications for the DoorBell. When I am at home I want notifications of all my inside cameras off with the simple notifications off icon at the top right of the app home screen. I don't want to have to go into each camera separately and turn off notifications, which doesn't work correctly anyway, just to leave the DoorBell notifications on. Someone needs to fix the app. No one wants to go into each camera individually to turn off the types of notifications just to leave the DoorBell on. I want the ease like I had of turning off notifications for all cameras on the home screen but be able to turn on the DoorBell notifications. Please update your app to make it user-friendly and not a pain like it is now.
I would recommend this to a friend!
Response from myQ.comBy TSC Technical Support, July 9, 2026
Hello Robyn! Thank you for taking the time to share your review and suggestions on the Video Doorbell with us. We appreciate the time it took to setup and experience this product, as well as the time that you took to input on product improvement. Your feedback is valued and will be shared with our myQ team.
For more information on disabling notifications, please visit https://support.chamberlaingroup.com/s/article/How-to-stop-receiving-push-or-email-notifications-to-a-specific-mobile-device-1484145679797
Should you need technical support in the future, please contact customer support at 1-800-528-9131. We are available M-F, 5am-6pm, MST. We are happy to help.
For more information on disabling notifications, please visit https://support.chamberlaingroup.com/s/article/How-to-stop-receiving-push-or-email-notifications-to-a-specific-mobile-device-1484145679797
Should you need technical support in the future, please contact customer support at 1-800-528-9131. We are available M-F, 5am-6pm, MST. We are happy to help.
Written by a customer while visiting myQ.com
Posted by: Randy1
from Oklahoma City OK
Verified Purchase:Yes
At this time I have not installed the door bell. I am planning on installing this weekend.
I would recommend this to a friend!
Response from myQ.comBy TSC Technical Support, July 9, 2026
Hello Randy! Thank you for sharing your feedback. If you need any support during installation, or have any questions, comments, or concerns, please feel free to contact customer support at 1-800-528-9131. We are available M-F, 5am-6pm, MST. We are happy to help.
Written by a customer while visiting myQ.com
Posted by: Mwil
Verified Purchase:Yes
Got it set up and working by the ne t morning it was offline and wouldn’t pair. I did factory reset and now it won’t give me the lights to pair it just flashes pink which I learned means the battery may need to be replaced.
Response from myQ.comBy TSC Technical support, July 8, 2026
Thank you for bringing this to our attention. We sincerely apologize for the difficulty you have experienced while attempting to pair your doorbell. We understand how frustrating it can be when the setup process does not go as expected, and we appreciate the opportunity to assist you.
Our team takes these matters seriously, and one of our support representatives will be reaching out to you directly to provide personalized troubleshooting assistance and help resolve the issue as quickly as possible. In the meantime, please ensure the device has sufficient power and remains within range of your Wi‑Fi network.
We appreciate your patience and thank you for choosing our product. We look forward to helping you get your doorbell up and running successfully.
Our team takes these matters seriously, and one of our support representatives will be reaching out to you directly to provide personalized troubleshooting assistance and help resolve the issue as quickly as possible. In the meantime, please ensure the device has sufficient power and remains within range of your Wi‑Fi network.
We appreciate your patience and thank you for choosing our product. We look forward to helping you get your doorbell up and running successfully.
Written by a customer while visiting myQ.com
Posted by: MikeyMac
Verified Purchase:Yes
I purchased the MyQ doorbell. It arrived in a few days and was very simple to install. I used it to replace my existing door bell button. I spent more time trying to figure out which breaker in my panel was for the doorbell. Hooked up 2 wires and mounted in place of the existing button. Batta Bing. All done.
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Posted by: Doorbell myQ
Verified Purchase:Yes
Great purchase at a great price. Easy to install. Very durable.
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Posted by: dingy
Verified Purchase:Yes
The doorbell was easy to install the only problem i had was there is NO room for the wiring behind the doorbell. none
Response from myQ.comBy TSC Technical support, July 8, 2026
Thank you for sharing your feedback. We are pleased to hear that you found the doorbell easy to install. We appreciate your comments regarding the limited space available for wiring behind the unit. Customer feedback such as yours is valuable and helps us identify opportunities for product improvement. We will be sure to share your experience with our product development team for further review. Thank you for choosing myQ. If you need any further assistance, feel free to reach us at social@myq.com or call us at 800-528-5880. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST.
Written by a customer while visiting myQ.com
Posted by: JR51
from IA
Verified Purchase:Yes
Installation was very easy and quick. Nice addition to MyQ application.
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Posted by: mdickie89
Verified Purchase:Yes
Doorbell works great. Clear wide video. Installed with existing wiring and chime, super easy.
Written by a customer while visiting myQ.com