Thank you for sharing your feedback with us. We're sorry to hear that the battery life has not met your expectations and understand how frustrating it can be to recharge the doorbell multiple times each week.
Battery performance can be affected by factors such as motion activity, live view usage, notification frequency, and environmental conditions. However, we understand that convenience is an important part of the overall experience, and we're disappointed to hear the product has not provided that for you.
Lowering motion sensitivity and ensuring there is a strong Wi-Fi connection can improve battery performance. If you have an active video subscription you also have the ability to create detection zones, which can also extend your battery life. Should you need any additional assistance, we're happy to help at social@myq.com or call us at 800-528-5880. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST. Thank you for choosing myQ.

Hi Sonya. Thank you for your review on the Video Doorbell. Motion Events are recordings of activity that happened in the Camera's field of view and are available during the 30-day free trial period, then are only accessible with a video subscription plan. Note: Motion Events will only be recorded when Motion Recording is enabled on the Camera Settings page of the myQ app.

For more information on motion events, please visit https://support.chamberlaingroup.com/s/article/How-to-view-Motion-Events-in-the-myQ-app

We appreciate the time that you took to input on product improvement, your feedback is valued and will be shared with our myQ team. Should you need technical support in the future, please contact customer support at 1-800-528-9131. We are available M-F, 5am-6pm, MST. We are happy to help.