Customer reviews from myQ.com
Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Average customer rating
4.4
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
120
4 Stars
28
3 Stars
16
2 Stars
8
1 Star
7
81%of customers recommend this product.
(
56 out of
69)
Customer Reviews for Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Posted by: Peony7
from Ponder, Tx
Verified Purchase:Yes
I love the security it gives me. Picture is clear. It works great! It works with my regular door bell.
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Customer Rating
1
Video Doorbell
on July 29, 2026
Posted by: Decoy55
from 02634
If you made the video doorbell in white I would buy it
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical Support, July 29, 2026
Hello Doug. Thank you for sharing your thoughts and review on the myQ Video Doorbell. We appreciate the time that you took to input on product improvement, your feedback is valued and will be shared with our myQ team. Should you need technical support in the future, please contact customer support at 1-800-528-9131. We are available M-F, 5am-6pm, MST. We are happy to help.
Written by a customer while visiting myQ.com
Posted by: jimmy53
from Webster NY
Verified Purchase:Yes
Very easy to install. Works great. Great addition for protection for a home.
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Customer Rating
3
Instructions should have been included in the prod
on July 27, 2026
Posted by: WSB11
Verified Purchase:Yes
I purchased the doorbell camera, no instructions were included in the product. I attempted to chat on line, only AI was available, which was absolutely useless.
Response from myQ.comBy TSC Technical Support, July 28, 2026
Hi Wendy! Thank you for sharing your review of the myQ Video Doorbell. We're sorry to hear about your experience and appreciate the opportunity to provide some additional information.
Setup instructions for downloading the myQ app and connecting your Video Doorbell are included with the product. For detailed, step-by-step guidance, please visit the following support article:
https://support.chamberlaingroup.com/s/article/How-to-Set-Up-a-myQ-Video-Doorbell
We also appreciate you taking the time to share your thoughts on product improvements. Customer feedback is very important to us, and your comments will be shared with our myQ team for review as we continue to enhance our products and services.
If you need any additional assistance or technical support, please don't hesitate to contact our Customer Support team at 1-800-528-9131. We are available Monday through Friday, 5:00 AM to 6:00 PM MST, and we're always happy to help.
Setup instructions for downloading the myQ app and connecting your Video Doorbell are included with the product. For detailed, step-by-step guidance, please visit the following support article:
https://support.chamberlaingroup.com/s/article/How-to-Set-Up-a-myQ-Video-Doorbell
We also appreciate you taking the time to share your thoughts on product improvements. Customer feedback is very important to us, and your comments will be shared with our myQ team for review as we continue to enhance our products and services.
If you need any additional assistance or technical support, please don't hesitate to contact our Customer Support team at 1-800-528-9131. We are available Monday through Friday, 5:00 AM to 6:00 PM MST, and we're always happy to help.
Written by a customer while visiting myQ.com
Customer Rating
2
Can not complete firmware update.
on July 27, 2026
Posted by: Anonymous
I have been unable to complete a recent firmware update for my doorbell. I have even upgraded my WiFi to have a stronger signal but still can not complete the update.
Response from myQ.comBy TSC Technical Support, July 28, 2026
Hello Mike! Thank you for taking the time to share your review and feedback with us. We're sorry to hear about your experience and appreciate the opportunity to provide some additional information.
If your Video Doorbell is blinking purple, it is likely performing a firmware update over Wi-Fi. Firmware updates are installed automatically when needed to help ensure your device continues to perform as expected. During this process, the indicator light may blink purple, and the update can take approximately 10 to 15 minutes to complete. We recommend allowing the device a few extra minutes to finish the update without interruption.
We also appreciate you taking the time to share your thoughts on product improvements. Customer feedback is very important to us, and your comments will be shared with our myQ team for review as we continue enhancing our products and services.
If you need any additional assistance or technical support, please contact our Customer Support team at 1-800-528-9131. We are available Monday through Friday, 5:00 AM to 6:00 PM MST, and are always happy to help.
Thank you again for your feedback and for being a valued customer.
If your Video Doorbell is blinking purple, it is likely performing a firmware update over Wi-Fi. Firmware updates are installed automatically when needed to help ensure your device continues to perform as expected. During this process, the indicator light may blink purple, and the update can take approximately 10 to 15 minutes to complete. We recommend allowing the device a few extra minutes to finish the update without interruption.
We also appreciate you taking the time to share your thoughts on product improvements. Customer feedback is very important to us, and your comments will be shared with our myQ team for review as we continue enhancing our products and services.
If you need any additional assistance or technical support, please contact our Customer Support team at 1-800-528-9131. We are available Monday through Friday, 5:00 AM to 6:00 PM MST, and are always happy to help.
Thank you again for your feedback and for being a valued customer.
Written by a customer while visiting myQ.com
Posted by: JP56
Verified Purchase:Yes
Installation was simple and straightforward, however I had to replace my transformer to a 24 volt/40VA since this was a second video doorbell.
Written by a customer while visiting myQ.com
Posted by: PopBest13
from Spruce Pine AL
Verified Purchase:Yes
I purchased 3 doorbell cameras and cancelled my expensive monitored service. The cameras allow me to to see who is at door
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Posted by: GregW
from MyQ online
Verified Purchase:Yes
I originally had a Ring doorbell camera. It would only alert on me. This was not acceptable. I saw the MyQ doorbell camera on sale and decided to try it out. It works great and identifies more people than myself.
I am very satisfied with my choice to purchase the MyQ doorbell.
I would recommend this to a friend!
Written by a customer while visiting myQ.com