Customer reviews from myQ.com
Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Average customer rating
4.6
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
97
4 Stars
19
3 Stars
8
2 Stars
3
1 Star
1
86%of customers recommend this product.
(
37 out of
43)
Customer Reviews for Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Customer Rating
4
MyQ Video Doorbell
on December 9, 2025
Posted by: NettieBee
MyQ Video Doorbell
We found installation to be very easy. Even connecting the doorbell to WIFI had to be the easiest device for me to do. The unit was a big bigger than anticipated, but no problem. Clarity of video is excellent. Two-way communication is great.
My only disappointment is that the pictures online and on box are misleading as the circular blue light is only lit when the doorbell button is pressed. How does one find that button at night? To me, the pictures make it seem that the circle is lit all the time. I expected that to be the case as this doorbell replaced one where the light was extremely bright, but on all the time. Hopefully, there will be an update to have that blue circle lit at night. Thank you.
Response from myQ.comBy TSC Technical Support, December 10, 2025
Hello Annette. Thank you for being a customer and for taking the time to review our product. We appreciate the time it took to setup and experience this product, as well as the time that you took to input on product improvement, your feedback is valued and will be shared with our myQ team. Should you have any comments, concerns or questions feel free to email us at social@myq.com. Thank you!
Written by a customer while visiting myQ.com
Customer Rating
2
Needs improvement
on December 17, 2025
Posted by: Nicole12345
from Minnesota
I purchased the MyQ doorbell. Installation was easy however the doorbell requires a non low voltage wiring to be hard wired. I highly doubt most houses have this and then having to get an electrician to come out and wire that will be a pain. While the doorbell was charged and working the response time was vey poor. It would take 20seconds or more to find the person motion, ring of the bell, or passing by vehicle. By that time, recording was pointless and not actually showing anything of use. Very disappointed in the function of this doorbell. I might as well go back to our old one.
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical support, December 18, 2025
Hello Nicole. We appreciate your interest in our products, and we're sorry to hear your experience wasn't the best. We would like to thank you for your time. Our intent is to be able to provide outstanding service to our customers, and we're sorry to hear we missed the mark. Please check your email for further help.
Written by a customer while visiting myQ.com
Customer Rating
4
Almost great
on December 26, 2025
Posted by: Robonline
from GR MI
I was hoping for more. I have the MyQ doorbell, video keypad, garage camera, two indoor cameras, and two outdoor cameras. The chime works well and is easy to setup. I used to have a Ring doorbell and Ring Chime. The Ring chime would go off when someone came onto the porch. This is a feature I was hoping for.
I would recommend this to a friend!
Response from myQ.comBy TSC Technical support, December 29, 2025
Hello Rob, thank you for your interest in our products. We're sorry to hear we couldn't meet your expectations. The notifications will only come up in the myQ app as the camera senses any motion sensitivity in its vicinity; however, the chime won't make any sounds or notify you, unless the doorbell button is pressed. If you have any questions, we're more than happy to assist you at social@chamberlain.com.
Written by a customer while visiting myQ.com
Customer Rating
5
The doorbell give my family security and confidenc
on April 22, 2026
Posted by: Morgan
from Springfield MO
Verified Purchase:Yes
I purchased MyQ doorbell due the cost of security have doubled.
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Posted by: LpLb
from Arizona
Verified Purchase:Yes
I like the video doorbell but I wish there was a way to get audio notifications.
I would recommend this to a friend!
Response from myQ.comBy TSC Technical Support, April 27, 2026
Hi Lori! Thank you for being a customer and for taking the time to review the myQ Video Doorbell. The Video Doorbell can be installed to your existing Doorbell wiring and will pair with its existing chime. Or you can purchase the myQ Chime model MYQW11AXXW. Perfect for hearing the doorbell from across the house—or when your myQ connected phone isn’t within reach.
We appreciate the time it took to setup and experience this product as well the time that you took to input on product improvement. Your feedback is valued and will be shared with our myQ team. Should you need technical support in the future, please contact customer support at 1-800-528-9131. We are available M-F, 5am-6pm, MST. We are happy to help.
We appreciate the time it took to setup and experience this product as well the time that you took to input on product improvement. Your feedback is valued and will be shared with our myQ team. Should you need technical support in the future, please contact customer support at 1-800-528-9131. We are available M-F, 5am-6pm, MST. We are happy to help.
Written by a customer while visiting myQ.com
Posted by: Nevada1
Verified Purchase:Yes
Camera was easy to install connect to the home Wi-Fi and the resolution of the images is very good.
Written by a customer while visiting myQ.com
Customer Rating
3
Nice quality but doesn’t offer local history stora
on May 4, 2026
Posted by: Haus9
from Arizona
The doorbell is great but I don’t want my data on a server, but rather on a local SD card, this is not an option
No, I would not recommend this to a friend.
Response from myQ.comBy Chamberlin Group, Chamberlain, May 5, 2026
Hello, I see you do not have a video subscription active at the moment, We do not support SD cards, all footage is saved securely in the cloud. If you have any more questions please email us at social@myq.com.
Written by a customer while visiting myQ.com
Posted by: Tulip
from Whitesboro NY
Verified Purchase:Yes
This video doorbell works well and was easy to install and connect to the network.
I would recommend this to a friend!
Written by a customer while visiting myQ.com