Customer reviews from myQ.com
Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Average customer rating
4.7
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
94
4 Stars
18
3 Stars
7
2 Stars
2
1 Star
1
89%of customers recommend this product.
(
34 out of
38)
Customer Reviews for Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Customer Rating
2
Needs improvement
on December 17, 2025
Posted by: Nicole12345
from Minnesota
I purchased the MyQ doorbell. Installation was easy however the doorbell requires a non low voltage wiring to be hard wired. I highly doubt most houses have this and then having to get an electrician to come out and wire that will be a pain. While the doorbell was charged and working the response time was vey poor. It would take 20seconds or more to find the person motion, ring of the bell, or passing by vehicle. By that time, recording was pointless and not actually showing anything of use. Very disappointed in the function of this doorbell. I might as well go back to our old one.
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical support, December 18, 2025
Hello Nicole. We appreciate your interest in our products, and we're sorry to hear your experience wasn't the best. We would like to thank you for your time. Our intent is to be able to provide outstanding service to our customers, and we're sorry to hear we missed the mark. Please check your email for further help.
Written by a customer while visiting myQ.com
Customer Rating
4
Almost great
on December 26, 2025
Posted by: Robonline
from GR MI
I was hoping for more. I have the MyQ doorbell, video keypad, garage camera, two indoor cameras, and two outdoor cameras. The chime works well and is easy to setup. I used to have a Ring doorbell and Ring Chime. The Ring chime would go off when someone came onto the porch. This is a feature I was hoping for.
I would recommend this to a friend!
Response from myQ.comBy TSC Technical support, December 29, 2025
Hello Rob, thank you for your interest in our products. We're sorry to hear we couldn't meet your expectations. The notifications will only come up in the myQ app as the camera senses any motion sensitivity in its vicinity; however, the chime won't make any sounds or notify you, unless the doorbell button is pressed. If you have any questions, we're more than happy to assist you at social@chamberlain.com.
Written by a customer while visiting myQ.com