Customer reviews from myQ.com
Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Average customer rating
4.4
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
120
4 Stars
27
3 Stars
16
2 Stars
7
1 Star
6
82%of customers recommend this product.
(
56 out of
68)
Customer Reviews for Chamberlain - myQ Video Doorbell | 2K Camera, Battery/Wired, Color Night Vision, Live View with 2-Way Talk, Motion Detection & Alerts - Black
Posted by: Pcerano
from West
Gender:Male
Verified Purchase:Yes
Grainy video. Can't pick up a good signal from the router when it's laying next to it. The only troubleshooting is to update my router which is brand new and has a strong signal to my garage door openers which are 4 times farther away. The battery is at 50% after a months use. There are no compatible chimes available for the house. I regrettably bought this to replace my ring because the notification time was terrible. My Q is better at notifications but lacks everywhere else.
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical Support, September 12, 2025
Hello. Different devices on a network can use vastly different amounts of data. Factors like device type, usage patterns, and background activities significantly impact data consumption. Your personal device may be able to access a better signal in the same area as the device, but the myQ device may need more signal and is not acquiring enough. There are several ways to improve your Wi-Fi connection for your device, including moving your router closer to your device or purchasing a Wi-Fi extender. If you connect to a 2.4GHz signal, your router can be up to 150ft in distance. To ensure best performance, it is recommended to have your myQ device connected to a 2.4GHz network. If an extender does not resolve the issue or there is constant disconnection, we recommend contacting your Internet Service Provider and following the information in this link for our Recommended Router Settings. https://support.chamberlaingroup.com/s/article/Recommended-router-settings-for-the-MyQ-Wi-Fi-products-1484145723404
In addition, the myQ Video Doorbell can be wired, which wiring installation pairs with your existing chime or you can purchase the myQ Chime. Information on cost will be coming soon as well and all myQ users will be notified by email. Should you need further help, have any comments, concerns or questions feel free to contact us through https://support.chamberlaingroup.com/s/contact-us
In addition, the myQ Video Doorbell can be wired, which wiring installation pairs with your existing chime or you can purchase the myQ Chime. Information on cost will be coming soon as well and all myQ users will be notified by email. Should you need further help, have any comments, concerns or questions feel free to contact us through https://support.chamberlaingroup.com/s/contact-us
Written by a customer while visiting myQ.com
Customer Rating
5
Good!
on August 25, 2025
Posted by: tonib117_8929
[This review was collected as part of a promotion.] Pretty good product! The battery lasts a while and the app was easy to use. When logging on to the app it gives you a free 30 day trial and the subscription isn’t too expensive after the fact.
Response from myQ.comBy TSC Technical support, August 25, 2025
Hello, Toni. Thank you for sharing your review with us. We are so glad to see that you are enjoying your experience with us, and our team will be glad to see your positive comments. Should you have any questions about our products in the future, please email social@chamberlain.com. Thank you for choosing Chamberlain.
Written by a customer while visiting myQ.com
Customer Rating
5
Great product for peace of mind at home.
on August 21, 2025
Posted by: kellyb453_9416
[This review was collected as part of a promotion.] myQ video door bell is simple to set up, easy to install. This product is a great addition to my home. I no longer have to run down the stairs when a package arrives. The camera provides a clear image both during the day and at night, and motion alerts are nearly instant.
Response from myQ.comBy TSC Technical support, August 26, 2025
Thank you for sharing your review with us, Kelly. We love to see that our customers get to have a great experience with our products, and we appreciate the time you took to setup and experience our technology. Should you have any questions in the future, please email social@chamberlain.com. Thank you.
Written by a customer while visiting myQ.com
Customer Rating
5
Adequate camera system
on August 18, 2025
Posted by: withloverachel_329
[This review was collected as part of a promotion.] We use these as well as Ring cameras. I’d say the quality isn’t as good as Ring but still works just as fine for what we need it for. Battery life might be better than Ring. Installation was easy enough. Good system!
Response from myQ.comBy TSC Technical support, August 20, 2025
Thank you for sharing your review with us, Rachel. We love to see that our customers get to have a great experience with our products, and we appreciate the time you took to setup and experience our technology. Should you have any questions in the future, please email social@chamberlain.com. Thank you.
Written by a customer while visiting myQ.com
Customer Rating
5
Easy to install And use
on August 12, 2025
Posted by: emilywd8c8_8552
[This review was collected as part of a promotion.] I received this product for free from Influenster in exchange for my honest review.
I have used another video doorbell in the past, but the set up for this camera was much more simple. It can be used wirelessly or wired, which was really nice as I added it to an area without existing wiring. The app is easy to use and get alerts for people/motion detected.
Response from myQ.comBy TSC Technical support, August 13, 2025
Thank you for sharing your positive review with us, Emily. We are so happy to see that you are enjoying your experience with our products, and we appreciate your kind words. Should you have any questions about our products in the future, please email social@chamberlain.com. Thank you for being a customer.
Written by a customer while visiting myQ.com
Customer Rating
4
Safety
on August 12, 2025
Posted by: bindis_5251
[This review was collected as part of a promotion.] We already have a ring system on our front door so used this garage side as a camera. It has good motion detection and a clear camera. No subscription needed for just live streaming. Its been pleasant here in California so cannot speak for its qeathwr resistance. Overall a solid choice
Response from myQ.comBy TSC Technical Support, September 12, 2025
Hello. Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to email us at social@chamberlain.com. Thank you!
Written by a customer while visiting myQ.com
Customer Rating
5
Nice!
on August 12, 2025
Posted by: kerinoftall_3370
[This review was collected as part of a promotion.] I’ve used my q products before so I was excited to try this! We replaced our ring with this. Install was easy, video quality is great and it seems to pick up motion accurately! Overall, very pleased.
Response from myQ.comBy TSC Technical support, August 13, 2025
Hello, thank you for choosing Chamberlain and for taking the time to experience and review our products. Our team will be very happy to see your positive review, and we're happy that we are able to provide a great experience. Should you have any questions about our products in the future, please email social@chamberlain.com. Thank you.
Written by a customer while visiting myQ.com
Customer Rating
5
I love it!
on August 11, 2025
Posted by: kates21ae_5645
[This review was collected as part of a promotion.] I have no idea how I lived for so long without a video doorbell. It gives me peice of mind when my teenagers are home alone and it's nice to keep an eye on packages during the holidays
Response from myQ.comBy TSC Technical support, August 13, 2025
Thank you for sharing your positive review with us, Kate. We are so happy to see that you are enjoying your experience with our products, and we appreciate your kind words. Should you have any questions about our products in the future, please email social@chamberlain.com. Thank you for being a customer.
Written by a customer while visiting myQ.com