Customer Reviews for Chamberlain - myQ Outdoor Battery Security Camera - White
Customer Rating
5
Outdoor cameras
on May 15, 2026
Posted by: Modeman69
I ended up buying 3 outdoor cameras and were great …. The video (2k)….. the battery would die quickly beca of the activity in my alley and yard. I was need up buying the 3 solar panels that go with the cameras ….. WOW …… great don’t have to take down camera and charge .
Since purchasing my better operated outdoor camera, some features like the two-way communication don’t work due to it not being able to catch a good WiFi signal. I have AT&T fiber internet and have no problems with any of my other devices or cameras connected
Response from myQ.comBy Chamberlin Group, Chamberlain, May 11, 2026
Hello, we see that you reached out to us via our support chat, we have escalated your case. An agent from our Tier 2 customer support team will be contacting you between 24-48 hours.
where are the instructions?///////////////////////////////////////
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical Support, May 7, 2026
Hi Nina, thank you for your review on the Smart Battery Camera. Instructions on how to pair and connect through the myQ app are included. However, for more information, please visit https://cgi.widen.net/view/pdf/lh7pepo1em/114-6122-000.pdf?t.download=true&u=odjzmi
Should you need further technical support, or have any questions, comments, or concerns, please feel free to email us at social@myq.com. Thank you!
I'm liking this camera because of the options I have either using the battery power or using it with the solar power. It took me a while installing the solar power due to the placements of it and had to make my own brackets, but i got it done and am happy with it.
The color camera works well for me viewing space I need to
I would recommend this to a friend!
Response from myQ.comBy TSC Technical Support, April 29, 2026
Hi George! Thank you for being a customer and for taking the time to review the Solar Panel & Battery Camera Bundle. We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to email us at social@myq.com. Thank you!
This product works well, but the low battery detection for the garage door open//closed detector does not.
Response from myQ.comBy Chamberlin Group, Chamberlain, April 20, 2026
Hello Jeff, we have emailed you from social@myq.com regarding your battery detection, we want to make sure what product this is curing on so we can solve your inquiry. We look forward to hearing back from you.
[This review was collected as part of a promotion.] Clear picture easy setup. I love this camera. I bought a second and third one because it was so user friendly. It immediately made me feel secure.