Customer reviews from myQ.com
Chamberlain - myQ Outdoor Battery Security Camera - White
Average customer rating
4.4
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
91
4 Stars
26
3 Stars
5
2 Stars
5
1 Star
8
77%of customers recommend this product.
(
34 out of
44)
Customer Reviews for Chamberlain - myQ Outdoor Battery Security Camera - White
Customer Rating
3
So, so
on October 12, 2026
Posted by: Jaxcams
Not a bad camera but even after syncing the time the video timestamp is never right. Also I get notifications even after I turn them off. Needs work!
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical Support, October 14, 2026
Hello Jack. Thank you for taking the time to share your review and feedback on the myQ Smart Battery Camera. We’re sorry to hear about your experience. Please check your email for a message we have sent with further information. Thank you.
Written by a customer while visiting myQ.com
Customer Rating
1
No history at all for free
on September 29, 2026
Posted by: AMhome
It is ridiculous you get no event history of recordings for free.
Response from myQ.comBy TSC Technical support, September 30, 2026
Thank you for sharing your feedback. We understand your disappointment with the lack of free event history for recorded videos. While the Smart Garage Camera provides live viewing and essential features at no additional cost, video event history and cloud recording storage are available through a myQ Video Storage Plan.
To accommodate different needs, myQ offers subscription options including plans with 7-day or 30-day video history, allowing you to review, save, and share recorded events. We recognize that video storage is an important feature for many customers, and we appreciate your feedback as we continue to evaluate ways to improve the myQ experience.
Thank you for being a myQ customer and for taking the time to share your thoughts.
To accommodate different needs, myQ offers subscription options including plans with 7-day or 30-day video history, allowing you to review, save, and share recorded events. We recognize that video storage is an important feature for many customers, and we appreciate your feedback as we continue to evaluate ways to improve the myQ experience.
Thank you for being a myQ customer and for taking the time to share your thoughts.
Written by a customer while visiting myQ.com
Customer Rating
5
Works great clear pictures anytime of day or nigh.
on August 23, 2026
Posted by: JoeE
from Pa
Verified Purchase:Yes
This camera provides clear images anytime of day or night. Very pleased with this purchase.
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Posted by: Marty B
Verified Purchase:Yes
Installed and sinked fine working as it should. Thank you
Written by a customer while visiting myQ.com
Posted by: UserVerified
from Omaha, NE
Verified Purchase:Yes
It works as intended but the detection range is significantly less than advertised. Im not going to return it but I'm not sure that I would purchase another one. Functionally its fine but the wifi range isn't the best and the above make it a sub optimal purchase.
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical Support, August 11, 2026
Hello Nicholas. Thank you for sharing your thoughts and review of the Solar Panel & Battery Camera Bundle with us. We appreciate the time it took to setup and experience this product, as well as the time that you took to input on product improvement. Your feedback is valued and will be shared with our myQ team. Should you need further technical support, we'd like to provide help towards a solution following a bit of troubleshooting. Please email us at social@myq.com and include this review along with your myQ email address and further details, so we can get in contact with you to resolve the issue. Thank you!
Written by a customer while visiting myQ.com
Customer Rating
2
Solar recharging
on August 7, 2026
Posted by: Noloco
from NC
Purchased the solar panel to charge the battery powered outdoor camera…MyQ says it is compatible but the camera goes offline when the panel is plugged into the camera….don’t waste your money…
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical support, August 7, 2026
Hi, we appreciate the time you took to write us your review, and we are very sorry to hear about your experience with the Smart battery camera. Please allow us to further assit you with your issue so we can resolve it. Our goal is to provide outstanding customer service, and we look forward to resolving your issue. We're happy to help at social@myq.com or you can call us at 800-528-5880. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST. Thank you for your patience, our team will be reaching out to you shortly.
Written by a customer while visiting myQ.com
Posted by: Heiser
Verified Purchase:Yes
Thank you MyQ great cameras . I got one indoor and outdoor camera with solar panel they both work great
Written by a customer while visiting myQ.com
Posted by: Xcntrkone
Verified Purchase:Yes
Poor battery 🔋 life, needs charging at every 5 days
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical support, July 31, 2026
Hello. Thank you for your feedback. We're sorry to hear your camera's battery is not lasting as long as expected. Battery life can be affected by factors such as weak Wi-Fi connectivity, frequent motion events, high recording activity, and environmental conditions. To help extend battery life, we recommend adjusting the motion sensitivity settings and, if you have a video subscription, creating detection zones to reduce unnecessary recordings.
To minimize recharging, you may also consider the myQ Solar Panel (MYQCS4VXXW), which helps maintain the battery's charge through supplemental solar power.
If you need additional assistance, please contact us at social@myq.com or 800-528-5880. Our support team is available Monday through Friday, 5:00 AM to 6:00 PM MST, and Saturday, 7:00 AM to 4:00 PM MST.
To minimize recharging, you may also consider the myQ Solar Panel (MYQCS4VXXW), which helps maintain the battery's charge through supplemental solar power.
If you need additional assistance, please contact us at social@myq.com or 800-528-5880. Our support team is available Monday through Friday, 5:00 AM to 6:00 PM MST, and Saturday, 7:00 AM to 4:00 PM MST.
Written by a customer while visiting myQ.com