Customer reviews from myQ.com
Chamberlain - myQ Outdoor Battery Security Camera - White
Average customer rating
4.4
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
88
4 Stars
26
3 Stars
4
2 Stars
3
1 Star
7
82%of customers recommend this product.
(
33 out of
40)
Customer Reviews for Chamberlain - myQ Outdoor Battery Security Camera - White
Posted by: Xcntrkone
Verified Purchase:Yes
Poor battery 🔋 life, needs charging at every 5 days
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical support, July 31, 2026
Hello. Thank you for your feedback. We're sorry to hear your camera's battery is not lasting as long as expected. Battery life can be affected by factors such as weak Wi-Fi connectivity, frequent motion events, high recording activity, and environmental conditions. To help extend battery life, we recommend adjusting the motion sensitivity settings and, if you have a video subscription, creating detection zones to reduce unnecessary recordings.
To minimize recharging, you may also consider the myQ Solar Panel (MYQCS4VXXW), which helps maintain the battery's charge through supplemental solar power.
If you need additional assistance, please contact us at social@myq.com or 800-528-5880. Our support team is available Monday through Friday, 5:00 AM to 6:00 PM MST, and Saturday, 7:00 AM to 4:00 PM MST.
To minimize recharging, you may also consider the myQ Solar Panel (MYQCS4VXXW), which helps maintain the battery's charge through supplemental solar power.
If you need additional assistance, please contact us at social@myq.com or 800-528-5880. Our support team is available Monday through Friday, 5:00 AM to 6:00 PM MST, and Saturday, 7:00 AM to 4:00 PM MST.
Written by a customer while visiting myQ.com
Posted by: davis67401
Verified Purchase:Yes
I purchased this camera to see if your brand compares to the ring camera, but no matter how I set the camera in the settings. It would not pick up people walking by my house. It picked up cars driving by, but not people even though I had the people setting checked. .
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical Support, July 29, 2026
Hello Yvonne! Thank you for sharing your review of the Smart Outdoor Battery Camera. We're sorry to hear of your experience, we would like to provide a meaningful solution following a bit of troubleshooting. Please email us at social@myq.com and include this review along with your myQ account email address, so we can get in contact with you to resolve the issue. Thank you!
Written by a customer while visiting myQ.com
Posted by: Jimmy p
from Florida
Verified Purchase:Yes
Excellent picture quality, I wish the sensitivity was better, I have a 10lb dog and the light doesn’t come on and the camera doesn’t pick up she’s there at night.
Response from myQ.comBy TSC Technical Support, July 28, 2026
Hi Jim! Thank you for being a customer and for taking the time to review the Outdoor Battery Camera. We appreciate the time it took to setup and experience this product, as well as the time that you took to input on product improvement. Your feedback is valued and will be shared with our myQ team. Should you need technical support in the future, please contact customer support at 1-800-528-9131. We are available M-F, 5am-6pm, MST. We are happy to help.
Written by a customer while visiting myQ.com
Posted by: Claude22
from White Plains, NY
Verified Purchase:Yes
Clear and responsive video output. Excellent video quality both during the day and at night. Motion detection and object recognition are excellent. The adjustable coverage area is great.
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Posted by: Dale from Paradise
from Paradise, Tx
Verified Purchase:Yes
Easy to set up and very dependable, I would recommend this product.
Written by a customer while visiting myQ.com
Posted by: GeoJR
Verified Purchase:Yes
I purchased this for the spotlight and 130 degree range. It’s great. I have the light set on bright and IT IS BRIGHT!
Written by a customer while visiting myQ.com
Posted by: KID C
Verified Purchase:Yes
The solar panel keeps the camera battery fully charged.
Written by a customer while visiting myQ.com
Posted by: Works flawlessly
from Fleetwood NC
Verified Purchase:Yes
This camera just works flawlessly on all aspects I am very satisfied just a great product in my opinion.
I would recommend this to a friend!
Written by a customer while visiting myQ.com