Customer reviews from myQ.com
Chamberlain - myQ Outdoor Battery Security Camera - White
Average customer rating
4.5
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
88
4 Stars
26
3 Stars
3
2 Stars
3
1 Star
7
85%of customers recommend this product.
(
33 out of
39)
Customer Reviews for Chamberlain - myQ Outdoor Battery Security Camera - White
Posted by: davis67401
Verified Purchase:Yes
I purchased this camera to see if your brand compares to the ring camera, but no matter how I set the camera in the settings. It would not pick up people walking by my house. It picked up cars driving by, but not people even though I had the people setting checked. .
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical Support, July 29, 2026
Hello Yvonne! Thank you for sharing your review of the Smart Outdoor Battery Camera. We're sorry to hear of your experience, we would like to provide a meaningful solution following a bit of troubleshooting. Please email us at social@myq.com and include this review along with your myQ account email address, so we can get in contact with you to resolve the issue. Thank you!
Written by a customer while visiting myQ.com
Posted by: Jimmy p
from Florida
Verified Purchase:Yes
Excellent picture quality, I wish the sensitivity was better, I have a 10lb dog and the light doesn’t come on and the camera doesn’t pick up she’s there at night.
Response from myQ.comBy TSC Technical Support, July 28, 2026
Hi Jim! Thank you for being a customer and for taking the time to review the Outdoor Battery Camera. We appreciate the time it took to setup and experience this product, as well as the time that you took to input on product improvement. Your feedback is valued and will be shared with our myQ team. Should you need technical support in the future, please contact customer support at 1-800-528-9131. We are available M-F, 5am-6pm, MST. We are happy to help.
Written by a customer while visiting myQ.com
Posted by: Claude22
from White Plains, NY
Verified Purchase:Yes
Clear and responsive video output. Excellent video quality both during the day and at night. Motion detection and object recognition are excellent. The adjustable coverage area is great.
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Posted by: Dale from Paradise
from Paradise, Tx
Verified Purchase:Yes
Easy to set up and very dependable, I would recommend this product.
Written by a customer while visiting myQ.com
Posted by: GeoJR
Verified Purchase:Yes
I purchased this for the spotlight and 130 degree range. It’s great. I have the light set on bright and IT IS BRIGHT!
Written by a customer while visiting myQ.com
Posted by: KID C
Verified Purchase:Yes
The solar panel keeps the camera battery fully charged.
Written by a customer while visiting myQ.com
Posted by: Works flawlessly
from Fleetwood NC
Verified Purchase:Yes
This camera just works flawlessly on all aspects I am very satisfied just a great product in my opinion.
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Customer Rating
1
This not a review but a request.
on July 21, 2026
Posted by: Tom Vero Beach
from Vero Beach Fl.
I have and your outdoor wired product. And it works very well, but what if it had a spotlight like the battery one? First, it would be a big seller. Second you will not get bad reviews for battery life.
I would recommend this to a friend!
Response from myQ.comBy TSC Technical Support, July 21, 2026
Hello Thomas. Thank you for taking the time to share your feedback and review of the myQ Smart Battery Camera. We appreciate the opportunity to provide some additional information about its features and performance.
The myQ Smart Battery Camera does include a built-in spotlight designed to help deter nighttime intruders. The spotlight automatically activates when motion is detected, providing enhanced visibility in low-light conditions. You can also adjust the brightness level or turn the spotlight off entirely through the myQ app if you'd like to help conserve battery life.
Regarding battery performance, under typical usage conditions, the camera's battery is designed to last approximately 4 to 6 months on a full charge. Actual battery life may vary depending on factors such as motion activity, recording frequency, Wi-Fi signal strength, and environmental conditions, including extreme temperatures. To help maximize battery life, we recommend setting customized detection zones, reducing motion sensitivity when appropriate, and ensuring the camera has a strong Wi-Fi connection.
For added convenience, we also offer the myQ Solar Panel (model MYQCS4VXXW), which is designed to help keep your camera charged. For optimal performance, we recommend installing the solar panel in a location that receives at least 2 hours of direct sunlight each day. It is weather-resistant, suitable for year-round outdoor use, and operates in temperatures ranging from -4°F to 122°F.
The solar panel also features a 360° rotating and 180° tilting mount, along with a 6.5-foot cable, making it easy to position for the best sunlight exposure, even when the ideal location is some distance from the camera.
You can learn more about the solar panel here: https://www.myq.com/myq-solar-panel/p/MYQCS4VXXW
We hope this information helps clarify these features. If you have any additional questions or need further assistance, please don't hesitate to contact our Customer Support team at 1-800-528-9131, Monday through Friday, 5:00 AM to 6:00 PM MST. We're always happy to help.
Thank you again for your interest in myQ products, and we appreciate your feedback.
The myQ Smart Battery Camera does include a built-in spotlight designed to help deter nighttime intruders. The spotlight automatically activates when motion is detected, providing enhanced visibility in low-light conditions. You can also adjust the brightness level or turn the spotlight off entirely through the myQ app if you'd like to help conserve battery life.
Regarding battery performance, under typical usage conditions, the camera's battery is designed to last approximately 4 to 6 months on a full charge. Actual battery life may vary depending on factors such as motion activity, recording frequency, Wi-Fi signal strength, and environmental conditions, including extreme temperatures. To help maximize battery life, we recommend setting customized detection zones, reducing motion sensitivity when appropriate, and ensuring the camera has a strong Wi-Fi connection.
For added convenience, we also offer the myQ Solar Panel (model MYQCS4VXXW), which is designed to help keep your camera charged. For optimal performance, we recommend installing the solar panel in a location that receives at least 2 hours of direct sunlight each day. It is weather-resistant, suitable for year-round outdoor use, and operates in temperatures ranging from -4°F to 122°F.
The solar panel also features a 360° rotating and 180° tilting mount, along with a 6.5-foot cable, making it easy to position for the best sunlight exposure, even when the ideal location is some distance from the camera.
You can learn more about the solar panel here: https://www.myq.com/myq-solar-panel/p/MYQCS4VXXW
We hope this information helps clarify these features. If you have any additional questions or need further assistance, please don't hesitate to contact our Customer Support team at 1-800-528-9131, Monday through Friday, 5:00 AM to 6:00 PM MST. We're always happy to help.
Thank you again for your interest in myQ products, and we appreciate your feedback.
Written by a customer while visiting myQ.com