Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 23 cu. ft. French Door Counter-Depth Refrigerator with In-Door Water and Ice - Fingerprint-Resistant Stainless Finish
Average customer rating
4.1
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
30
4 Stars
16
3 Stars
7
2 Stars
1
1 Star
5
74%of customers recommend this product.
(
23 out of
31)
Customer Reviews for Whirlpool - 36 in. Wide 23 cu. ft. French Door Counter-Depth Refrigerator with In-Door Water and Ice - Fingerprint-Resistant Stainless Finish
Customer Rating
5
on December 27, 2025
Posted by: newfrig
from northern virginia
[This review was collected as part of a promotion.] I've only had it for a month but so far, so good. It's only 1 cubic foot bigger than my old frig which was a side by side double door but it seems so much bigger as I use the frig (vs freezer) part more frequently and no longer have to bend down to the floor to get thing out of the frig! And this is a new model and has a separate/higher slide out area for larger containers (milk cartons/wine bottles/etc.)
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Five Stars
on December 24, 2025
Posted by: Refrigerator
[This review was collected as part of a promotion.] I bought this Dec 14 and so far it has everything we need.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Black Friday Purchase
on December 21, 2025
Posted by: Steve B
from Atlanta, GA
[This review was collected as part of a promotion.] Received the refrigerator as Black Friday purchase. Everything works well and my only comment would be the right side french door does not close on its own must be pushed shut and the water/ice dispensors are close together and there is a tendency to push the water while you are tying to dispense ice. Otherwise, we are happy with the purchace.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent Refrigerator
on December 17, 2025
Posted by: Mstar
[This review was collected as part of a promotion.] Great refrigerator overall so far. I love the ice/water features and the ice maker is so quiet when making ice. I also like the fact that the ice maker is built into the door and doesn’t take up unnecessary space in the refrigerator. It had a large deli drawer and a quick access drawer for water or soda. I have absolutely no complaints on this model so far and I did my research after this replaced my 21 yo Kenmore refrigerator. I would definitely recommend this refrigerator!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Deli Draw comes off runners
on December 15, 2025
Posted by: Jack
from NJ
There is a lot to like about this fridge but the deli draw comes off it's runners. I've tried contact customer support but after waiting an age they just transfer you to a switchboard. Sort this out and we'd have a great fridge.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 16, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 878007
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Features art
on December 8, 2025
Posted by: Mart
[This review was collected as part of a promotion.] So far really like my refrigerator, only had it for a week. Love the finish, no fingerprints.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Small and sweet
on December 6, 2025
Posted by: mnkittycat
from Wayzata, MN
[This review was collected as part of a promotion.] This is just the right size for our home now that our 3 sons are grown. It has just enough space for everything we need for just the two of us and occasional visitors. The counter-depth is wonderful; gave us an extra 4" of space in the main kitchen area.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice, but left door needs to be fully open!
on December 6, 2025
Posted by: DonnaR
[This review was collected as part of a promotion.] I really like the new refrigerator but the left door automatically starts closing unless fully opened. The right door is ok. Can open and it stays put enough to look inside. Just seems odd you need that the doors do not function in the same way
to do is just grab something! inside!
Written by a customer while visiting whirlpool.com