Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 23 cu. ft. French Door Counter-Depth Refrigerator with In-Door Water and Ice - Fingerprint-Resistant Stainless Finish
Average customer rating
4.2
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
24
4 Stars
14
3 Stars
3
2 Stars
1
1 Star
4
79%of customers recommend this product.
(
19 out of
24)
Customer Reviews for Whirlpool - 36 in. Wide 23 cu. ft. French Door Counter-Depth Refrigerator with In-Door Water and Ice - Fingerprint-Resistant Stainless Finish
Customer Rating
4
Great Layout/Performance, But Materials Feel Cheap
on June 12, 2026
Posted by: Codeman1711
[This review was collected as part of a promotion.] I've been happy overall with this refrigerator, but there are a few areas where it falls short.
The biggest disappointment is the quality of some of the interior components. The plastic shelves, bins, and trim pieces feel noticeably thinner and less durable than previous generations. Some parts are flexible to the point where they seem like they could crack or break if handled roughly.
That said, the refrigerator itself is very functional. The layout is excellent, making it easy to organize food and maximize the available space. The French door design is convenient, and everything is easy to access.
Another frustration is the user interface. Several functions require button combinations that aren't clearly labeled on the control panel. For example, after replacing the water filter, resetting the filter alert requires holding specific buttons, which isn't obvious without consulting the manual. Small things like that make the experience less intuitive than it should be.
Performance is strong overall. Cooling is consistent, the water and ice dispenser works well, and storage capacity is more than adequate for our needs. The doors feel a little lighter than expected, but they're still solid, and the stainless steel finish looks nice, although it does seem prone to scratching.
Noise levels are generally low, but the refrigerator does make occasional grumbling sounds, especially during ice production.
Overall, it's a good refrigerator with excellent space, cooling performance, and organization. I just wish the interior materials felt more robust and the controls were more user-friendly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Compact but roomy!
on June 12, 2026
Posted by: TuxieQ
[This review was collected as part of a promotion.] Very quiet, quick ice production, Holds more than you think it can.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good one
on June 12, 2026
Posted by: Vivoinv
[This review was collected as part of a promotion.] My family love it, having all features what we are looking for.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Unit with Fun Features, Small Design Drawbac
on June 12, 2026
Posted by: Amanda017
[This review was collected as part of a promotion.] Technically would give this 4.5/5 stars. Functionality is great! No issues with cooling at all. The ice dispenser is a bit awkward too access, but not a huge deal. I appreciate the multiple drawers and door shelves. I didn't think I would use the pull out jug drawer, but we use it all the time. I wish it had space for 2 milk jugs, but we make due. My biggest complaint is that to get into the left side drawers you have to open both doors. I wish they had designed so you only have to open the door on the side you need access to. Not a deal breaker, but something I wasn't aware of before buying. Overall, I'm pleased with my purchase and would recommend, as long as you're aware of the minor inconveniences.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on June 17, 2026
Posted by: Moor
[This review was collected as part of a promotion.] Nice and spacious neat features like the water deapenser
Written by a customer while visiting whirlpool.com
Customer Rating
5
Sooo Open!
on June 18, 2026
Posted by: Sandyfridge
[This review was collected as part of a promotion.] Our prior refrigerator was deeper but this one seems to hold more? And everything is more visible and easy to get to. The pull out drawer for tall bottles and milk is great! And the 2 separate push tabs for water and ice is such a great idea! You don’t need your glasses to know which is water and which is ice!
This is a great refrigerator in many ways s!
This is a great refrigerator in many ways s!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com