Customer reviews from whirlpool.com
Whirlpool - 23 Cu. Ft. French Door Counter-Depth Refrigerator with In-Door Water and Ice - Fingerprint-Resistant Stainless Finish
Average customer rating
4.4
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
16
4 Stars
6
3 Stars
1
2 Stars
1
1 Star
1
91%of customers recommend this product.
(
10 out of
11)
Customer Reviews for Whirlpool - 23 Cu. Ft. French Door Counter-Depth Refrigerator with In-Door Water and Ice - Fingerprint-Resistant Stainless Finish
Customer Rating
1
Needs to be recalled
on November 29, 2025
Posted by: KMCO
from Denver, CO
Deli drawer goes off track every time I open and close. This results in the doors of the refrigerator not being able to close because it is sticking out. Clearly a faulty design problem. Do not make this refrigerator your problem.
Response from whirlpool.comBy Branded Team, Consumer Care, December 2, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 852842
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good storage space, magnetic freezer door!
on November 6, 2025
Posted by: chloel332_1978
[This review was collected as part of a promotion.] I really like my Whirlpool fridge. It has plenty of space for both the fridge and freezer sections, which makes it very convenient for storage. The freezer door has a magnetic seal that helps keep it closed securely. The only minor issue is that the left door makes a small noise when closing, but overall, everything works great and the performance has been excellent.
Written by a customer while visiting influenster.com
Customer Rating
5
5 STARS !!!
on November 8, 2025
Posted by: alliem120_214
[This review was collected as part of a promotion.] I am blown away by the difference in storage capacity between our old fridge and this new french door refrigerator by whirlpool. It is built so well without compromise on quality. It has telperature control which makes it very energy efficient — and the best part, it's not noisy like our last one! We love it!
Written by a customer while visiting influenster.com
Customer Rating
4
Great looking fridge with useful features!
on November 11, 2025
Posted by: teaa13_71
[This review was collected as part of a promotion.] This fridge looks very sleek and has nice features! One that’s particularly wonderful is the fridges ability to measure out specific ounces of water or tell you how many ounces you manually received. The only con is that the deli drawer has a defect. It is either too small or the rollers are not big enough. Either way, it gets jammed and is difficult to open and close.
Written by a customer while visiting influenster.com
Customer Rating
5
Beautiful, lots of storage
on November 15, 2025
Posted by: anital43_9348
[This review was collected as part of a promotion.] Beautiful addition to my kitchen! Easy installation, didn’t take long at all. Stainless steel exterior with French doors for convenient access and storage. Adjustable shelves to fit your needs. High capacity and easy to wipe clean.
Written by a customer while visiting influenster.com
Customer Rating
5
Love this refrigerator!
on November 15, 2025
Posted by: melissad648_3629
[This review was collected as part of a promotion.] I can’t say enough good things about this fridge! It has some removable shelves so you can customize the layout. The ice maker in the door is tucked away nicely and doesn’t take up a lot of space. The front water dispenser allows you set how many ounces of water it dispenses and then counts down as water is dispensed into your cup. The freezer is spacious and designed well. It even has a pizza compartment! Easy to set temperatures for fridge and freezer. Love this refrigerator!
Written by a customer while visiting influenster.com
Customer Rating
5
Spacious and exactly what I needed
on November 17, 2025
Posted by: shaniceb23_6170
[This review was collected as part of a promotion.] Really nice and super spacious. Cools evenly, runs quietly, the shelves are easy to adjust, and the freezer holds more than expected. The ice maker works fast and overall it’s been great.
Written by a customer while visiting influenster.com
Customer Rating
4
Generally happy with it.
on November 26, 2025
Posted by: lsgc
from New Mexico
[This review was collected as part of a promotion.] I love the way it's organized, with lots of ways to sort stuff out. Fits perfectly in the space, and I like the narrower depth so that it doesn't stick out so far beyond the cabinets.
The water dispenser is not dispensing water sometimes, so I need to get that taken care of, but it's a holiday weekend so it's going to have to wait until next week. How responsive they are in getting that fixed will have a lot to do with how I feel afterward.
The water dispenser is not dispensing water sometimes, so I need to get that taken care of, but it's a holiday weekend so it's going to have to wait until next week. How responsive they are in getting that fixed will have a lot to do with how I feel afterward.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com