Customer reviews from High Sierra
High Sierra - BTS 2020 Swoop SG Backpack - Mercury
Average customer rating
4.6
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
149
4 Stars
27
3 Stars
12
2 Stars
2
1 Star
6
94%of customers recommend this product.
(
171 out of
181)
Customer Reviews for High Sierra - BTS 2020 Swoop SG Backpack - Mercury
Posted by: UTKU
from MD
Verified Purchase:Yes
You cannot go wrong with High Sierra and the price point. Please help high school students to make online shopping decision by earmarking each SKU if suitable for elementary or middle or high school. My high schooler had no choice but use even though it is much smaller in terms of width. If we had known, we would have chosen something else. As such, the bag is nice except for space.
I would recommend this to a friend!
Response from High SierraBy High Sierra, High Sierra Care Team, September 8, 2023
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a pack that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. If there's anything we can do to make this right for you, please contact us at warranty@highsierra.com. Thank you!
Written by a customer while visiting High Sierra
Customer Rating
4
A luggage strap would make this the best!
on May 24, 2025
Posted by: PapaBear85
from West Palm Beach, FL
I've had this bag for about 4 years. It has been the absolute best bag for work. I can carry everything I need laptop, additional screen, ipad, charging packs, pens, folders, sun glasses...etc and still it stays streamlined and not bulky.
I would have given it a 5 star, except that there is no luggage strap. I travel about 4-6 times a year for work, and would love to be able to slide it on my carry on.
PLEASE make a version with a luggage strap, thank you.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: Jam G
Verified Purchase:Yes
The space for water bottle is small . My son's water bottle won't fit. Now he has to carry by hand. The previous High Sierra bag he had had bigger space and held his big water bottle for him to stay hydrated I school and during practice
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: Anonymous
from Albuquerque NM
Verified Purchase:Yes
Great backpack very durable and easy to use and clean heavy duty for school supplies and everyday use
I would recommend this to a friend!
Written by a customer while visiting High Sierra