Customer reviews from High Sierra
High Sierra - BTS 2020 Swoop SG Backpack - Mercury
Average customer rating
4.6
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
149
4 Stars
27
3 Stars
12
2 Stars
2
1 Star
6
94%of customers recommend this product.
(
171 out of
181)
Customer Reviews for High Sierra - BTS 2020 Swoop SG Backpack - Mercury
Customer Rating
5
All around winner.
on December 8, 2025
Posted by: LiLi
from Tennessee
I’ve bought several of these for my kids and they love them. Even my college child’s roommate got one because she loved my kid’s backpack. It has plenty of pockets for accessibility, structured well to hold weight without feeling burdensome, padded tech pockets, and holds water bottles well. All around winner. My daughter brags about it so much she says High Sierra should just sponsor her already!
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: Anonymous
from Albuquerque NM
Verified Purchase:Yes
Great backpack very durable and easy to use and clean heavy duty for school supplies and everyday use
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: Jam G
Verified Purchase:Yes
The space for water bottle is small . My son's water bottle won't fit. Now he has to carry by hand. The previous High Sierra bag he had had bigger space and held his big water bottle for him to stay hydrated I school and during practice
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
on July 12, 2025
Posted by: Chrystalmn
from Fort Worth, TX
All there bags last so long. I got it for my daughter and she is obsessed with the storage space, color, and efficiency. If I were to recommend one backpack it would be this one. Worth every penny!
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
on July 6, 2025
Posted by: Sara778
from Waterloo IA
I bought this backpack in the silver gray for camping many years ago. This bag has been my daily work bag, plus many trips to the mountains and is still in the same condition I bought it. However, last year I bought the same bag in the gold splatter maroon for a fun new look. Unfortunately in the 1st 2 weeks I had it, both water bottle holders ripped out as well as both accessory pockets. I want to order a new bag but fear the quality has diminished since I bought the gray bag.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
Long Lasting!
on June 5, 2025
Posted by: soccerpup123
from VA
I got a high sierra starting in kindergarten and lasted me all throughout elementary while in perfect condition! Never disappoint. Amazing colors and great quality!
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
4
A luggage strap would make this the best!
on May 24, 2025
Posted by: PapaBear85
from West Palm Beach, FL
I've had this bag for about 4 years. It has been the absolute best bag for work. I can carry everything I need laptop, additional screen, ipad, charging packs, pens, folders, sun glasses...etc and still it stays streamlined and not bulky.
I would have given it a 5 star, except that there is no luggage strap. I travel about 4-6 times a year for work, and would love to be able to slide it on my carry on.
PLEASE make a version with a luggage strap, thank you.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
1
Poor quality
on September 17, 2024
Posted by: MJay
from CA
Falling apart in 30 days of use. The fabric in the shoulder arm started to rip 4 weeks of use.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, September 20, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting High Sierra