Customer reviews from High Sierra
High Sierra - BTS 2020 Swoop SG Backpack - Mercury
Average customer rating
4.6
(195 Reviews)
Rating breakdown 195 reviews
5 Stars
148
4 Stars
27
3 Stars
12
2 Stars
2
1 Star
6
94%of customers recommend this product.
(
170 out of
180)
Customer Reviews for High Sierra - BTS 2020 Swoop SG Backpack - Mercury
Posted by: Dadw2girls
from New Jersey
Verified Purchase:Yes
3rd High Sierra backpack we have purchased in last 6 years. Wont buy any orher brand for our family.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: Shania gy
Verified Purchase:Yes
Could have been a little more sturdy but it’s okay.
Response from High SierraBy Katie, eCommerce, August 29, 2022
Hello, thank you for your review! We appreciate the feedback and will be passing this along to the teams for better improvement.
Written by a customer while visiting High Sierra
Posted by: Anonymous
from Kingston 2,Jamaica, w.I
Verified Purchase:Yes
For the pass 12 years I have been purchasing high sierra, back packs,totes,fat boys,loops,for my kids and myself, and I have never been disappointed. I still have the very first high sierra loop bag I bought for my son.quality is equal to none.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
1
Extremely Unhappy
on March 29, 2023
Posted by: Anonymous
from Boston Massachusetts
I purchased this bag maybe 2 months ago, loved it until today when my bag took a small tumble I bent over and it fell onto my purse then toppled over onto the ground it was maybe about a 2 inch drop if that and my laptop is now cracked and I’m very angry about this!
No, I would not recommend this to a friend.
Response from High SierraBy Katie, eCommerce, April 4, 2023
Hello, thank you for your review, we appreciate the feedback.
Written by a customer while visiting High Sierra
Customer Rating
2
the outside is really the only pro
on August 19, 2020
Posted by: ZaFinn
from Utah
Verified Purchase:No
this backpack cant fit my 16in laptop in the laptop compartment and barley fits in the main one and takes up most of the space and you cant fit anything in the laptop compartment unless its thin, flat, under 15in tall and under 9in wide. the material is very thin and can rip very easily and feels cheap I'm scared that even the corner of my laptop will rip a hole if i leave it in the backpack to long or go out and about with it. I would not get this for a student that is in middle school (Jr. High) and up there is no way enough space for the books and things.
Pros: Easy To Access Items, Easy To Identify, Lightweight, Stylish
Cons: Poor Quality, Small Capacity, Weak Seams
No, I would not recommend this to a friend.
Written by a customer while visiting High Sierra
Posted by: Christine
from Mooers NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just started school after 20 years of being out. This bag is so handy. It Disperses the weight appropriately Easy access. Tons of room. I couldn't be happier.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: Kiki B
from Chicago
Gender:Female
Verified Purchase:Yes
I have always liked Hogh Sierra back packs. They are great quality and very durable. Yhis olback pack however was too small so I had to return it. But I purchased a bigger one!
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: Abcdefg
Verified Purchase:Yes
Deep bottle pockets which is what we were looking for. Beautiful colors.
I would recommend this to a friend!
Written by a customer while visiting High Sierra