Customer reviews from sharkninja.com
Shark - PowerDetect 2-in-1 Robot Vacuum and Mop with NeverTouch Pro Base - White
Average customer rating
4
(211 Reviews)
Rating breakdown 211 reviews
5 Stars
119
4 Stars
30
3 Stars
23
2 Stars
13
1 Star
26
64%of customers recommend this product.
(
52 out of
81)
Customer Reviews for Shark - PowerDetect 2-in-1 Robot Vacuum and Mop with NeverTouch Pro Base - White
Customer Rating
5
#happycustomer@influenster
on October 17, 2024
Posted by: ryanb134
[This review was collected as part of a promotion.] Absolutely love. Has top-notch cleaning performance and steady battery life. Very quiet and low maintenance. I love the ease of smart features
Written by a customer while visiting sharkninja.com
Customer Rating
5
Highly recommend this robot vaccum!
on October 17, 2024
Posted by: allysar4
[This review was collected as part of a promotion.] I received this product from Influenster in exchange for my honest opinion. This 2 in 1 robot vaccum is SO good. Right out of the package, the instructions are clear and easy to set everything up. I recommend putting the dock somewhere that you don’t mind noise. Download the app before you do a test run, so you can “map” your house. I was thoroughly impressed with the ease of use in the app and how you can create rooms and you can tell the vacuum to vacuum or mop a specific area. In the app, it is called spot cleaning. From my pictures you can see the first time that I used the mop feature. The water was completely brown, so I was highly impressed with how much it cleaned my floors!! I also like how it automatically detects when it’s on carpet.

Vacuuming on the carpet was great and it had no issues getting stuck. It was able to go under furniture that is hard to reach and I think that’s why I like it so much! The package comes with a cleaning solution. It smells really good and cleaned my floors very well. I tested the vaccum to see if it would pick up crumbs from my toddler and it picked them all up with no issues.

Vacuuming on the carpet was great and it had no issues getting stuck. It was able to go under furniture that is hard to reach and I think that’s why I like it so much! The package comes with a cleaning solution. It smells really good and cleaned my floors very well. I tested the vaccum to see if it would pick up crumbs from my toddler and it picked them all up with no issues.
Emptying the used water tank is really easy and I like that I don’t have to always empty the vaccum debris every single time. It really is hands free. This is without a doubt the best robot vaccum on the market.
Written by a customer while visiting sharkninja.com
Customer Rating
5
A..MA…ZING!
on October 17, 2024
Posted by: theresaf2494
[This review was collected as part of a promotion.] This is definitely a product that you didn’t know you needed it until you got it! I love it! It’s soooo convenient and gets the job done! It came with a replacement mop pad and clean solution, but I used my own solution because the scent wasn’t strong enough (I like my home to smell clean). It vacs and mops at the same time. It cleaned all of my common areas in under an hour with 80% battery life left to spare. I love how it returns to the dock on its own when it needs to be emptied or charged and resumed cleaning if needed. I was able to download the app and connect to WiFi, so I’m able to clean while on the go. I can see exactly where it is in the house on the app as well as set a schedule to operate! I have three children and a poodle (she’s skeptical about it lol) and it has definitely come in handy.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Pretty Cool
on October 17, 2024
Posted by: kiarar1
[This review was collected as part of a promotion.] I love technology so finding out I was receiving this made me very excited! It is pretty cool that you can have a robot vacuum & mop at the press of a button on the app. There isn’t much that you have to do for it once it is set up. I had to map my house out twice because it started acting weird the first time. The second mapping took almost an hour. Cleaning wise, it’s okay. I noticed it didn’t fully pick up everything on carpet while it was vacuuming. The mop setting did leave the floor looking nice. The robot even cleans its own mop head! Overall I do like it and will continue to use it. I do like that you can schedule it to clean certain rooms at different times. It’s pretty cool.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Newest addition to the family!
on October 17, 2024
Posted by: kendraskorner
[This review was collected as part of a promotion.] I'm a big fan of shark products and have always wanted a robot vacuum. The Powerdetect model has all the bells and whistles I wanted in that it not only vacuums but it mops as well! I have a lot of elevation/lips in my flooring and this handles them like a beast! The mapping feature is great as well because I work from home and can designate schedules on what areas to clean ar certain times.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Definitely recommend this
on October 16, 2024
Posted by: cocoshinell5
[This review was collected as part of a promotion.] I’m still in shock that I got this from influenster. I’ve been using it since yesterday and I can say with my full chest that the battery life is amazing it’s been so easy to set up and I have a black lab so when I saw that I didn’t need to vacuum every day was a major stress relief. It’s not noisy at all and I love the cleaning performance. 10/10
Written by a customer while visiting sharkninja.com
Customer Rating
5
High performance
on October 15, 2024
Posted by: tenes
[This review was collected as part of a promotion.] Shark PowerDetect NeverTouch 2-in-1 Robot Vacuum is a great choice for busy households looking for a high-performance and convenient cleaning solution. However, it may not be the best option for those with thick carpets or limited water access.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best house helper ever
on October 15, 2024
Posted by: trangn42
[This review was collected as part of a promotion.] The Shark PowerDetect™ 2-in-1 Robot Vacuum and Mop with NeverTouch™ Pro Base offers a convenient way to keep your floors clean. It features PowerDetect™ Technology, which adjusts suction based on dirt levels, ensuring efficient cleaning. As a 2-in-1 device, it both vacuums and mops, saving time. Its standout feature, the NeverTouch™ Pro Base, automatically empties the dustbin, reducing maintenance to almost zero.
While the vacuuming performance is strong, especially with carpets, the mopping function is more suitable for light cleaning rather than deep scrubbing. The robot navigates well around furniture and integrates with smart home systems for voice or app control.
However, its price is on the higher end, and the mopping function could be more powerful. For those who prioritize convenience and minimal interaction with their cleaning devices, it’s a great option, but it might not fully replace manual mopping for tougher jobs.
Written by a customer while visiting sharkninja.com